we went in around 2:30 and it was only us and maybe two other tables there. it took over 5 minutes to get our drinks. we ordered the 2 for $25 and got chips and queso for our appetizer. we never got our appetizer. instead, when our waitress brought our entree she asked “didn’t you have chips and queso??” and we said yes but never got it. so she went to go check on it and then came back and told us they were out of chips. there is no excuse to have taken that long to let us know, especially when it wasn’t busy. supposedly they are privately owned. we won’t ever go to this location again due to how poor the service was.
Atmosphere: 1
Food: 2
Service: 1
Jake F.
If you want a juicy burger that tastes good come here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepper Jack Cheese Cubes, The Porker Burger, French Fries
Amber L. Daniels
I tried to give this place chance after chance and they disappoint every time. The kitchen (b.o.h) doesn’t understand the servers( F.o.h)The bartender, who took my order, emphasized to the cooks several times that everything was to be vegan, and he still got it wrong. (This always happens at this location) this location is the closest to me, but this location is horrible because of the kitchens will/want to understand.I was missing a top button and when I walked back in, I seen the top bun sitting on top of the cabinet and I requested a new one instead of the old one and the cook got upset and walked away, so the bartender tried to do the best he could to prepare me a fresh new top bun that they did not originally put on my burger the first time. He (the bartender )also took off the non vegan cheese that he noticed was on my plant-based burger that the cook put on there and replaced it with vegan cheese I originally requested. The bartender also explained to the cook that I wanted a side of vegan cheese sauce and chili, which I also did not get, I got some other type of aïoli sauce or whatever instead. Which I noticed when I got home.The bartender was very nice and hospitable, and so was the host.It sucks that there is a language barrier between the front of the house and the kitchen which causes a bad customer experience. The language barrier wouldn’t be so bad if the kitchen wasn’t so arrogant or even cared about trying to put together the right meal.
Food: 1
Service: 1
Rebecca Redwine
Diallo was so polite and very professional! The manager, Keith was involved to acknowledge their stellar employee....Diallo!
Atmosphere: 5
Food: 5
Service: 5
Lindsay Atlee
We eat here every Monday evening and usually the food is great and service is decent. Tonight we waited almost an hour for our food and had asked our server when it would be brought to our table. When it finally arrived the bottom buns were so soggy they were disintegrating, the burgers were cold, and the salad was hot like it had sat under the warmer for too long. The manager on duty, who said he was not really the manager but the person in charge basically just blew us off. I’m really disappointed and we will not longer go for Monday burger night.
Atmosphere: 1
Food: 1
Service: 1
Mike Brewster
Cold food, wrong order, and the burgers were really bad compared to every snb I’ve been
Atmosphere: 4
Food: 1
Service: 1
Carol “Gigi”
Kid-friendliness: My 7yr old grddaughtee loves it. They have best hamburgers ? very reasonably priced get service.
The service is great here and the environment is decent. The food however was inedible for me. Do not come here if you are sensitive to low quality ingredients.
Atmosphere: 5
Food: 1
Service: 5
Bekah Hooper
Always good service and good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Green Chili Cheeseburger
Charlie Jack
The burgers were great and the milkshake was good but if you want a large order it to
Atmosphere: 5
Food: 5
Service: 4
P G
I loved the music videos playing in the background. Mushroom burger was great and waitress was
Service was slow and food was cold
Atmosphere: 2
Food: 1
Service: 2
This place slaps.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Fatty Slider, Burgers
we went in around 2:30 and it was only us and maybe two other tables there. it took over 5 minutes to get our drinks. we ordered the 2 for $25 and got chips and queso for our appetizer. we never got our appetizer. instead, when our waitress brought our entree she asked “didn’t you have chips and queso??” and we said yes but never got it. so she went to go check on it and then came back and told us they were out of chips. there is no excuse to have taken that long to let us know, especially when it wasn’t busy. supposedly they are privately owned. we won’t ever go to this location again due to how poor the service was.
Atmosphere: 1
Food: 2
Service: 1
If you want a juicy burger that tastes good come here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepper Jack Cheese Cubes, The Porker Burger, French Fries
I tried to give this place chance after chance and they disappoint every time. The kitchen (b.o.h) doesn’t understand the servers( F.o.h)The bartender, who took my order, emphasized to the cooks several times that everything was to be vegan, and he still got it wrong. (This always happens at this location) this location is the closest to me, but this location is horrible because of the kitchens will/want to understand.I was missing a top button and when I walked back in, I seen the top bun sitting on top of the cabinet and I requested a new one instead of the old one and the cook got upset and walked away, so the bartender tried to do the best he could to prepare me a fresh new top bun that they did not originally put on my burger the first time. He (the bartender )also took off the non vegan cheese that he noticed was on my plant-based burger that the cook put on there and replaced it with vegan cheese I originally requested. The bartender also explained to the cook that I wanted a side of vegan cheese sauce and chili, which I also did not get, I got some other type of aïoli sauce or whatever instead. Which I noticed when I got home.The bartender was very nice and hospitable, and so was the host.It sucks that there is a language barrier between the front of the house and the kitchen which causes a bad customer experience. The language barrier wouldn’t be so bad if the kitchen wasn’t so arrogant or even cared about trying to put together the right meal.
Food: 1
Service: 1
Diallo was so polite and very professional! The manager, Keith was involved to acknowledge their stellar employee....Diallo!
Atmosphere: 5
Food: 5
Service: 5
We eat here every Monday evening and usually the food is great and service is decent. Tonight we waited almost an hour for our food and had asked our server when it would be brought to our table. When it finally arrived the bottom buns were so soggy they were disintegrating, the burgers were cold, and the salad was hot like it had sat under the warmer for too long. The manager on duty, who said he was not really the manager but the person in charge basically just blew us off. I’m really disappointed and we will not longer go for Monday burger night.
Atmosphere: 1
Food: 1
Service: 1
Cold food, wrong order, and the burgers were really bad compared to every snb I’ve been
Atmosphere: 4
Food: 1
Service: 1
Kid-friendliness: My 7yr old grddaughtee loves it. They have best hamburgers ? very reasonably priced get service.
Atmosphere: 5
Food: 5
Service: 5
A little pricey overall decent nice
Food: 4
Service: 5
Restaurantji Recommends
One of my favorite places to
Atmosphere: 5
Food: 5
Service: 5
The service is great here and the environment is decent. The food however was inedible for me. Do not come here if you are sensitive to low quality ingredients.
Atmosphere: 5
Food: 1
Service: 5
Always good service and good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Green Chili Cheeseburger
The burgers were great and the milkshake was good but if you want a large order it to
Atmosphere: 5
Food: 5
Service: 4
I loved the music videos playing in the background. Mushroom burger was great and waitress was
Atmosphere: 5
Food: 5
Service: 5