I will cut to the chase, they took my order ,I payed for it , I made a point to tell them, plenty of arby sauce, they handed me the bag, I looked inside and saw no sauce. I ask why no sauce after I specifically said to make sure I had it, they're answer was sorry we have no sauce were out, ok well how about telling me when make the order, instead of way after the fact, very poor customer service, how about when the customer orders tell them had they done that I would not have even ordered, however that's probably why they did not tell me screw the customer,oh well there are plenty more not like these young aspiring worker really care. They dont. How can Arby's sell roast beef with their signature sauce, travesty.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Curly Fries, Roast Beef
Paul Jacobs
Pretty good.
Atmosphere: 4
Food: 4
Service: 4
April Wilson
Manager was coughing all over, without covering her mouth. You could hear her berating the employees where we could hear. When she rang us up, we swiped the card and she walked away without saying anything to us. We had to take the receipt off of the printer. There was a lady that made our food, she was polite when she gave my husband our food, she thanked him. We were surprised how we were treated because it's usually better.
roast beef sandwich was good, fish sandwich was average.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Dip, Roast Beef
Laura Fullbright
There not very friendly we had to wait like 5-10 minutes before they said anything to use the lady that took our order was not friendly at
Food: 3
Service: 1
Michael Severns
I really love the sandwiched here but i'm not gonna lie, the new mac amd cheese bites are terrible. I 100% disliked them. Its a good concept but the execution is flawed. The noodles melt in the fryer, so they just end up being balls of cheese, so it throws off the texture, aside from that the staff are friendly and the lobby is what you would expect from fast food, in total, stick with the sandwiches, and let the mac n cheese bite go away as quickly as they appeared
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Roast Beef
Welton Carthen
Clean, great service and great
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Brisket
Ladarius Boyd
I love
Atmosphere: 5
Food: 5
Service: 5
Kelli Childers
Waited 35 min to order, was told to pull forward before I could get my order. Waited another 15 min. Got home with 4 sandwiches when there should have been 2 and neither ones were right!
Went through the Drive thru. I ordered a Classic Chicken Sandwich, Chicken Bites, Mac & Cheese Bites and the Classic French Dip & Swiss Meal with sauce, we didn't get the sauce to dip sandwich in, no mozzarella cheese and the sandwich was very very dry and no Chicken Bites either. Course we called and the manager made good on missing items. So be sure and check your bags before you go!!
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Curly Fries
Rachael Knight
We don't normally get fast food in this town due to there always being issues, but we decided to get arbys tonight after errands. Waited over 15 min for our food in drive through as they had us pull forward to take us out of the que, then when we came home to eat it, realized there were items missing from our order. We should not have given the place a second chance after this happened months ago (which I chalked up to it being the dinner rush) but goodness, it's a half hour drive to town and if you ask someone to "pull forward" to wait extra time on food, at least have the decency to make sure said food is in the dang bag. We called and *nicely* tried to let them know the issue so that we could get a refund for the items that we were charged for but didn't receive and the manager said that since the employees were new, that she "shouldn't have to issue" one. Poor service overall.
Food: 1
Service: 1
David McFadzen
Went in associates were not friendly rude as a matter of fact. Food was cold including fries. Not going back ever. Tell me what happened to good customer service and fresh hot food. Restraunt was cold inside.
Always enjoy
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Roast Beef
I will cut to the chase, they took my order ,I payed for it , I made a point to tell them, plenty of arby sauce, they handed me the bag, I looked inside and saw no sauce. I ask why no sauce after I specifically said to make sure I had it, they're answer was sorry we have no sauce were out, ok well how about telling me when make the order, instead of way after the fact, very poor customer service, how about when the customer orders tell them had they done that I would not have even ordered, however that's probably why they did not tell me screw the customer,oh well there are plenty more not like these young aspiring worker really care. They dont. How can Arby's sell roast beef with their signature sauce, travesty.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Curly Fries, Roast Beef
Pretty good.
Atmosphere: 4
Food: 4
Service: 4
Manager was coughing all over, without covering her mouth. You could hear her berating the employees where we could hear. When she rang us up, we swiped the card and she walked away without saying anything to us. We had to take the receipt off of the printer. There was a lady that made our food, she was polite when she gave my husband our food, she thanked him. We were surprised how we were treated because it's usually better.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Curly Fries, Double Roast Beef, Half Pound Roast Beef
roast beef sandwich was good, fish sandwich was average.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Dip, Roast Beef
There not very friendly we had to wait like 5-10 minutes before they said anything to use the lady that took our order was not friendly at
Food: 3
Service: 1
I really love the sandwiched here but i'm not gonna lie, the new mac amd cheese bites are terrible. I 100% disliked them. Its a good concept but the execution is flawed. The noodles melt in the fryer, so they just end up being balls of cheese, so it throws off the texture, aside from that the staff are friendly and the lobby is what you would expect from fast food, in total, stick with the sandwiches, and let the mac n cheese bite go away as quickly as they appeared
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Roast Beef
Clean, great service and great
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Brisket
I love
Atmosphere: 5
Food: 5
Service: 5
Waited 35 min to order, was told to pull forward before I could get my order. Waited another 15 min. Got home with 4 sandwiches when there should have been 2 and neither ones were right!
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Roast Beef
Restaurantji Recommends
Hey it’s fast food. Staff was quick with our drive thru order. All items were accounted for. This store is on their game.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef, Reuben
Gyro is
Atmosphere: 4
Food: 5
Service: 5
Went through the Drive thru. I ordered a Classic Chicken Sandwich, Chicken Bites, Mac & Cheese Bites and the Classic French Dip & Swiss Meal with sauce, we didn't get the sauce to dip sandwich in, no mozzarella cheese and the sandwich was very very dry and no Chicken Bites either. Course we called and the manager made good on missing items. So be sure and check your bags before you go!!
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Curly Fries
We don't normally get fast food in this town due to there always being issues, but we decided to get arbys tonight after errands. Waited over 15 min for our food in drive through as they had us pull forward to take us out of the que, then when we came home to eat it, realized there were items missing from our order. We should not have given the place a second chance after this happened months ago (which I chalked up to it being the dinner rush) but goodness, it's a half hour drive to town and if you ask someone to "pull forward" to wait extra time on food, at least have the decency to make sure said food is in the dang bag. We called and *nicely* tried to let them know the issue so that we could get a refund for the items that we were charged for but didn't receive and the manager said that since the employees were new, that she "shouldn't have to issue" one. Poor service overall.
Food: 1
Service: 1
Went in associates were not friendly rude as a matter of fact. Food was cold including fries. Not going back ever. Tell me what happened to good customer service and fresh hot food. Restraunt was cold inside.
Atmosphere: 2
Food: 1
Service: 3