I always have to hit the drive thru location of Aspen Coffee whenever I am in Stillwater. I highly recommend their Chai or for a cooler option, the Chainana blended drink.
Atmosphere: 4
Food: 5
Service: 5
Camryn Grabeal
I have been working with Aspen for about two months now, and have been incredibly disappointed. I previously frequented Aspen a lot, and based on my experiences with the service and employees, decided to work with them at the beginning of the semester. I have found out that quality employees are not valued. The employees at drive are great, depending on who you are working with. There are a couple of employees that hold a lot of power due to their friendship with a specific manager. Communication is one of the major things that the managers stress, and yet certain employees (and managers) are very non-communicative with their coworkers when problems arise, and choose to run to the manager any time a minor misunderstanding or miscommunication happens. The managers handle things incredibly unprofessionally... more like "he said - she said" high school drama than a strict conversation about work expectations. The workers do not respect the managers due to miscommunication and lack or respect between them. Some employees badmouth customers while making drinks, and choose to do things quickly and don't care if they mess up an order if they don't know/like you. Friends of employees are often not charged, and you may get charged extra if the person ringing you up doesn't like how you are interacting with them. Good employees are made to pick up slack for the favored employees, who are usually not pulling their weight because they know they can get away with it.Aspen is made out to be a great, professional business model, and yet there are lots of health and safety violations that is the fault of both employees and managers. The working conditions are often unsanitary, and in my time working there, I was electrocuted and nearly encountered an electrical fire due to unsafe working conditions.I am not just a former employee spouting things off out of spite, but rather am choosing to inform the public on some of the things that are going on. If you are a customer and feel like something isn't right or that something is going on with your experience, you are more than likely on target. I would absolutely not recommend working for Aspen, especially at the drive-through location. I sincerely hope the managers are able to hire some good new employees that value their job, and that things begin to straighten out for the company.
Atmosphere: 1
Food: 2
Service: 1
Madison Andrews
The staff at the Aspen drive-through are so incredibly friendly, and they make my favorite drink perfectly every single time. They really don’t miss! I love to support local businesses, and the staff here make it easy to do. Thanks y’all!
Service: 5
Jennifer Henderson
Waited at the walk up window for a few minutes and no one came. Looked into the window and no one was in there.
Kendra Rojas
This is the third time I've gone to the Shack and they just can't seem to make a simple oat milk chai latte. As much as I'm paying for that little cup of coffee, please get it right.
Food: 2
Service: 2
K M
Very rude service, heard the staff talking about us and directly looked us in the eyes with disgust at us.. confused at what we did? All we did was drive up to the drive through wanting some coffee and left feeling sad ?
Lindy Heyer
One of the staff members was a little short tempered, and my iced coffee was a bit bitter. Everyone else in my party seemed okay with their
Atmosphere: 3
Food: 2
Service: 2
Gina Lynn
I go to this location often and every barista has had incredible customer service skills. My order has been quality every time. So grateful.?☕️
Joseph Prater
This is one of my go-to coffee drive thrus. The coffee is not overly saturated with sugar or syrup when you get it. Their Baristas are always helpful when I am not sure what I want. Gentleman this morning with glasses and curly-ish hair assisted me with my beverage. I could not find what I was lookin for on the menu, but he helped me figure it out in timely manner and I had my latte in 3-5 mins.Sure to recommend ya'll!
Kindra Whitmore
My most favorite coffee shop in stillwater!!! Been a loyal customer sense 2001!!!Wheelchair accessibility: Full access at all locations and a drive thru which is even better!!!
Staff more interested in chatting with friends through the window and making the people in line wait 10 min than quick quality service. So no. And prices went up with lower quality service? And they hand you that nasty iPad that is never clean.
Rory Magee - Gould
Delicious Coffee and super friendly staff
Buzzard92
Aspen Coffee has some good flavor. If your not in to the ultra strong or burnt taste, Apspen coffee is a good alternative. They have bold flavors, but a good mild coffee as well. Very popular in Stillwater.
Brandye Sanchez
If your going to jack the price to almost 7 bucks a cup does that mean your going to buy bigger cups? That’s ridiculous! And your small and large cup are pretty much the same. I will no longer be going here. What a joke!
Mandi Harris
Been going here for 2 plus years I am known by face and name. I get a medium white chocolate latte with a extra shot and extra flavor. My price has never been over 5 and some change. But TODAY 7/25/2022 I pull up to the drive thru and the so called manager who looks like she literally rolled out of bed an opened the coffee shop and was also very rude says $7.98 ummmm whyyyy??? She says the prices went up but the public pricing menu that’s on the building says $4.00 for a medium latte and extra $.75 cents for a extra shot and $.75 cents for extra flavor. So my math says $4.00 + $.75 + $.75 = $5.50I do not appreciate being charged so much more when I have supported aspen coffee for two plus years now literally EVERY DAY! Finally after the way I was treated this morning I will NEVER go back. It’s sad because I loved MOST of the employees there. I’m more sad then mad. Also the way the manager hung out the window to scream BYE was very inappropriate like she was being extremely sarcastic.BAD MANAGEMENTPic of example here… this large coffee from a global chain coffee shop (Starbucks) was $6. And some change. Compared to a medium at aspen for $7.98 hmmm…
I always have to hit the drive thru location of Aspen Coffee whenever I am in Stillwater. I highly recommend their Chai or for a cooler option, the Chainana blended drink.
Atmosphere: 4
Food: 5
Service: 5
I have been working with Aspen for about two months now, and have been incredibly disappointed. I previously frequented Aspen a lot, and based on my experiences with the service and employees, decided to work with them at the beginning of the semester. I have found out that quality employees are not valued. The employees at drive are great, depending on who you are working with. There are a couple of employees that hold a lot of power due to their friendship with a specific manager. Communication is one of the major things that the managers stress, and yet certain employees (and managers) are very non-communicative with their coworkers when problems arise, and choose to run to the manager any time a minor misunderstanding or miscommunication happens. The managers handle things incredibly unprofessionally... more like "he said - she said" high school drama than a strict conversation about work expectations. The workers do not respect the managers due to miscommunication and lack or respect between them. Some employees badmouth customers while making drinks, and choose to do things quickly and don't care if they mess up an order if they don't know/like you. Friends of employees are often not charged, and you may get charged extra if the person ringing you up doesn't like how you are interacting with them. Good employees are made to pick up slack for the favored employees, who are usually not pulling their weight because they know they can get away with it.Aspen is made out to be a great, professional business model, and yet there are lots of health and safety violations that is the fault of both employees and managers. The working conditions are often unsanitary, and in my time working there, I was electrocuted and nearly encountered an electrical fire due to unsafe working conditions.I am not just a former employee spouting things off out of spite, but rather am choosing to inform the public on some of the things that are going on. If you are a customer and feel like something isn't right or that something is going on with your experience, you are more than likely on target. I would absolutely not recommend working for Aspen, especially at the drive-through location. I sincerely hope the managers are able to hire some good new employees that value their job, and that things begin to straighten out for the company.
Atmosphere: 1
Food: 2
Service: 1
The staff at the Aspen drive-through are so incredibly friendly, and they make my favorite drink perfectly every single time. They really don’t miss! I love to support local businesses, and the staff here make it easy to do. Thanks y’all!
Service: 5
Waited at the walk up window for a few minutes and no one came. Looked into the window and no one was in there.
This is the third time I've gone to the Shack and they just can't seem to make a simple oat milk chai latte. As much as I'm paying for that little cup of coffee, please get it right.
Food: 2
Service: 2
Very rude service, heard the staff talking about us and directly looked us in the eyes with disgust at us.. confused at what we did? All we did was drive up to the drive through wanting some coffee and left feeling sad ?
One of the staff members was a little short tempered, and my iced coffee was a bit bitter. Everyone else in my party seemed okay with their
Atmosphere: 3
Food: 2
Service: 2
I go to this location often and every barista has had incredible customer service skills. My order has been quality every time. So grateful.?☕️
This is one of my go-to coffee drive thrus. The coffee is not overly saturated with sugar or syrup when you get it. Their Baristas are always helpful when I am not sure what I want. Gentleman this morning with glasses and curly-ish hair assisted me with my beverage. I could not find what I was lookin for on the menu, but he helped me figure it out in timely manner and I had my latte in 3-5 mins.Sure to recommend ya'll!
My most favorite coffee shop in stillwater!!! Been a loyal customer sense 2001!!!Wheelchair accessibility: Full access at all locations and a drive thru which is even better!!!
Atmosphere: 5
Service: 5
Restaurantji Recommends
Staff more interested in chatting with friends through the window and making the people in line wait 10 min than quick quality service. So no. And prices went up with lower quality service? And they hand you that nasty iPad that is never clean.
Delicious Coffee and super friendly staff
Aspen Coffee has some good flavor. If your not in to the ultra strong or burnt taste, Apspen coffee is a good alternative. They have bold flavors, but a good mild coffee as well. Very popular in Stillwater.
If your going to jack the price to almost 7 bucks a cup does that mean your going to buy bigger cups? That’s ridiculous! And your small and large cup are pretty much the same. I will no longer be going here. What a joke!
Been going here for 2 plus years I am known by face and name. I get a medium white chocolate latte with a extra shot and extra flavor. My price has never been over 5 and some change. But TODAY 7/25/2022 I pull up to the drive thru and the so called manager who looks like she literally rolled out of bed an opened the coffee shop and was also very rude says $7.98 ummmm whyyyy??? She says the prices went up but the public pricing menu that’s on the building says $4.00 for a medium latte and extra $.75 cents for a extra shot and $.75 cents for extra flavor. So my math says $4.00 + $.75 + $.75 = $5.50I do not appreciate being charged so much more when I have supported aspen coffee for two plus years now literally EVERY DAY! Finally after the way I was treated this morning I will NEVER go back. It’s sad because I loved MOST of the employees there. I’m more sad then mad. Also the way the manager hung out the window to scream BYE was very inappropriate like she was being extremely sarcastic.BAD MANAGEMENTPic of example here… this large coffee from a global chain coffee shop (Starbucks) was $6. And some change. Compared to a medium at aspen for $7.98 hmmm…