If you want a sub that has literally no toppings this is the place for you! Save yourself the trouble and money and go somewhere else!
Paul Measures
I had a mailer coupon on my phone and it would scan and give an error message. They said to try the app no problem downloaded and signed up. Gave a similar error message. After that it had been 45 mins and I reach out to the cashier. She called the manager who said they would only honour it with certain menu items not what was on the coupon. After realizing they were able of overriding the error but still did not. All in all poor customer service / decision from management .
Service: 1
Holly Lynn
This evening I went in and there was only 1 man working. It was very busy and you could tell the man was stressed. After a 30 minute wait I handed my coupon for two 6” subs, 2 cookies and 2 drinks. The coupon was scanned before he added the drinks and cookies so I asked him to add those. He added them and scanned the coupon a second time- this time he said “this coupon has already been used”. I let him know it was the second time he scanned it and that I just got it from a new coupon book. He did not agree so we asked for the cookies to be taken off. He moved the cookies to the side but never removed them off the bill, we ended up being charged for 4 cookies (we didn’t realize until we left).This review is not for the man that was working, it’s for the management In charge of staffing. This would not have happened with a proper amount of staff on a busy Friday night.
Al Foubert
We had our annual Christmas party for our local team, The Almonte Silver Blades 60++ hockey. Since some of our players needed special dieteray needs, the staff was more than accomodating and met the requiremnt. Quit a feat when you are feeding 40 hungry players, Everything was as we ordered, and the tow gentlemen preparing the sandwichwes were very cordial, helpful and attentive to detail. Kudos tho Jay Patel and his staff. Well done.
Atmosphere: 5
Food: 5
Service: 5
Kevin Bennett
This subway is usually pretty good. Today, all 4 of the sandwiches I purchased had day old crumbly bread. Not impressed.
Atmosphere: 4
Food: 1
Service: 4
J O Fur
I was reluctant to visit here based on the previous reviews, but I actually had a good experience. The food and service was good.
Atmosphere: 5
Food: 5
Service: 5
Supervisor404 Atlanta
I was truly surprised at the quality of the food and the accuracy of my order from this Subway location. Most have always been wrongfully delivered. But the got it right! The salad was surprisingly good and filling and had a good amount of meat. The sun was good as well. Only thing is I didn’t like how they ripped the cheese. Maybe a shredded cheese setup would be better for the salads or it may just be me. Over all one of the best Subway deliveries. In my top 25. Only thing was that the cookies were a little stale. They were not good at all. I threw both away after a few bites.
Atmosphere: 4
Food: 3
Service: 4
Crockpot
Unfortunately, that was the last time I went to this restaurant. I noticed the lettuce was brown and mentioned it to the server. She said "ok". That to me is unacceptable because she didn't look surprised, didn't offer excuses, didn't even change it for fresher one. She didn't even look! So it tells me she doesn't care. Because of that, I will not come back. I reiterated to her before I leave that she should do something with the lettuce. She said, I'll change, ok.Thats just a lack of care and empathy. I was a weekly customer. Not anymore.
Atmosphere: 1
Food: 2
Service: 1
Richard Dixon
Terrible service. We only ordered three subs. The girl taking the orders asked twice if we wanted the first one toasted, each time we said no. Whilst we ordered the second and third subs, she toasted it anyway. When we said it was not supposed to be toasted, she said ‘I asked you twice’, we replied, ‘and we said NO twice’, so she just rolled her eyes and muttered to herself.The food was soggy and stale.We will never go there again. The attitude of the family working behind the counter was that customers are a nuisance, and clearly no pride whatsoever in the food they served.
this Subway location has its strengths, there are certainly areas for improvement. It might be worth checking out if you're in the area and in the mood for a quick sandwich, but keep in mind the mixed reviews.
sarah embury
Don't ask them to wash their hands, the response you receive will be merely attitude and dirty looks from staff members.The girl on cash got off and changed 1 glove. I asked her to please wash her hands and change her gloves, and after the response she walked over to the sink, dunked them under the water for half a second and started to towel off. I left, the laziness is ridiculous.
Vu Ha
Standard fare for a Subway but the staff are very friendly and make for an enjoyable meal.
Atmosphere: 5
Food: 4
Service: 5
Dennis Degrandpre
Got subs veggies were kind of wilted and didn't look very fresh
E
While making my sandwich, stopped serving me to serve anther customer who just wanted a drink and cookies. Handled money than continued to make my sub with those same gloves on. Gross and threw out my sub.
If you want a sub that has literally no toppings this is the place for you! Save yourself the trouble and money and go somewhere else!
I had a mailer coupon on my phone and it would scan and give an error message. They said to try the app no problem downloaded and signed up. Gave a similar error message. After that it had been 45 mins and I reach out to the cashier. She called the manager who said they would only honour it with certain menu items not what was on the coupon. After realizing they were able of overriding the error but still did not. All in all poor customer service / decision from management .
Service: 1
This evening I went in and there was only 1 man working. It was very busy and you could tell the man was stressed. After a 30 minute wait I handed my coupon for two 6” subs, 2 cookies and 2 drinks. The coupon was scanned before he added the drinks and cookies so I asked him to add those. He added them and scanned the coupon a second time- this time he said “this coupon has already been used”. I let him know it was the second time he scanned it and that I just got it from a new coupon book. He did not agree so we asked for the cookies to be taken off. He moved the cookies to the side but never removed them off the bill, we ended up being charged for 4 cookies (we didn’t realize until we left).This review is not for the man that was working, it’s for the management In charge of staffing. This would not have happened with a proper amount of staff on a busy Friday night.
We had our annual Christmas party for our local team, The Almonte Silver Blades 60++ hockey. Since some of our players needed special dieteray needs, the staff was more than accomodating and met the requiremnt. Quit a feat when you are feeding 40 hungry players, Everything was as we ordered, and the tow gentlemen preparing the sandwichwes were very cordial, helpful and attentive to detail. Kudos tho Jay Patel and his staff. Well done.
Atmosphere: 5
Food: 5
Service: 5
This subway is usually pretty good. Today, all 4 of the sandwiches I purchased had day old crumbly bread. Not impressed.
Atmosphere: 4
Food: 1
Service: 4
I was reluctant to visit here based on the previous reviews, but I actually had a good experience. The food and service was good.
Atmosphere: 5
Food: 5
Service: 5
I was truly surprised at the quality of the food and the accuracy of my order from this Subway location. Most have always been wrongfully delivered. But the got it right! The salad was surprisingly good and filling and had a good amount of meat. The sun was good as well. Only thing is I didn’t like how they ripped the cheese. Maybe a shredded cheese setup would be better for the salads or it may just be me. Over all one of the best Subway deliveries. In my top 25. Only thing was that the cookies were a little stale. They were not good at all. I threw both away after a few bites.
Atmosphere: 4
Food: 3
Service: 4
Unfortunately, that was the last time I went to this restaurant. I noticed the lettuce was brown and mentioned it to the server. She said "ok". That to me is unacceptable because she didn't look surprised, didn't offer excuses, didn't even change it for fresher one. She didn't even look! So it tells me she doesn't care. Because of that, I will not come back. I reiterated to her before I leave that she should do something with the lettuce. She said, I'll change, ok.Thats just a lack of care and empathy. I was a weekly customer. Not anymore.
Atmosphere: 1
Food: 2
Service: 1
Terrible service. We only ordered three subs. The girl taking the orders asked twice if we wanted the first one toasted, each time we said no. Whilst we ordered the second and third subs, she toasted it anyway. When we said it was not supposed to be toasted, she said ‘I asked you twice’, we replied, ‘and we said NO twice’, so she just rolled her eyes and muttered to herself.The food was soggy and stale.We will never go there again. The attitude of the family working behind the counter was that customers are a nuisance, and clearly no pride whatsoever in the food they served.
Atmosphere: 2
Food: 1
Service: 1
Good as usual
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
this Subway location has its strengths, there are certainly areas for improvement. It might be worth checking out if you're in the area and in the mood for a quick sandwich, but keep in mind the mixed reviews.
Don't ask them to wash their hands, the response you receive will be merely attitude and dirty looks from staff members.The girl on cash got off and changed 1 glove. I asked her to please wash her hands and change her gloves, and after the response she walked over to the sink, dunked them under the water for half a second and started to towel off. I left, the laziness is ridiculous.
Standard fare for a Subway but the staff are very friendly and make for an enjoyable meal.
Atmosphere: 5
Food: 4
Service: 5
Got subs veggies were kind of wilted and didn't look very fresh
While making my sandwich, stopped serving me to serve anther customer who just wanted a drink and cookies. Handled money than continued to make my sub with those same gloves on. Gross and threw out my sub.