Got the Memphis poutine. It was underwhelming and the amount of pulled pork on it was very limited for the $15 price.
Atmosphere: 3
Food: 2
Service: 4
Wendy Missen
It’s been a while since I’ve been here, so maybe my memory isn’t 100% accurate, but I’m pretty sure the portions are smaller, the prices are higher, the quality is poorer, and the service is slower.Ribs and wings seemed overcooked (dry and tough). Coleslaw was tasteless, cornbread was sawdust, and the beans were watery.Too bad, this used to be a treat, but I won’t go back.
Atmosphere: 1
Food: 2
Service: 2
Isabella Grace Hayden
I have been a long time customer of Big bone. My boyfriend worked here for many years with the old owners and the food was always amazing.I decided to get food from here just this week and I can’t even begin to explain how disgusted I was. They are burning so many inscents that my food, the food containers and the bag smelt so strong like someone sprayed my food with perfume.The smells stayed on the food container and bag for days later and made the food so unenjoyable.Whoever is running this place needs to stop with all the disgusting smells. I won’t order here again. Absolutely disgusting. I wish the old owners would come back.
Atmosphere: 1
Food: 1
Service: 1
01 Hodgy
Could not order as person could not speak english to understandSmarten up big
Service: 1
Sarah Viterbo
The food was delicious, the coleslaw was a bit dry i added some ranch dressing and was perfect. Our waitress was very pleasant (she might have been the owner). Would definitely go again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Sauce, Ribs, Ribs Fries Slaw Beans and Corn, Wings, Elvis Combo, Onion Rings, Cornbread
kim hillier
Parking: Wings are to die for. Lots of meat.lots of flavors. Staff are amazing
Compared to the location in maple, the flavour and taste was slightly down.Also I pre-ordered on the phone for pick-up and tried adding an extra rack of ribs, I was told they are unable to add this as they don’t have the option to do so. This is weird and never had this problem elsewhere when it comes to adding something to my meal.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Poutine, Ribs Fries Slaw Beans and Corn
Jacqueline Rynard
This place has the best ribs in Barrie! By a long shot.I recently ordered a couple of their party packs as food for a party and it was a big hit with everyone! Consistently good food every time and friendly, helpful service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Ribs and Wings, Pulled Pork Sandwich, Wings
wrd
garbage compared to the Newmarket location
Kris D
For a $20 tax in chicken sandwich which I was told was fresh chicken but looks like a really poor frozen chicken nugget it’s extremely disappointing. Very literally a cheap McDonald’s or BK chicken sandwich is much better than this.
Horrible food. Horrible customer service. Very unprofessional. We ordered ribs and they were absolutely disgusting. They were hard, not fall off the bone, they were overdone. Not what you expect from a bbq place. Let alone that- we called to let them know how unsatisfying everything was and rather the fixing the situation or providing customer service- they wanted us to bring the food back even though we had guest over and they didn’t understand we couldn’t come back. Ontop of that, the manager hung up on me because I requested a refund and they refused to give us a refund. Don’t waste your money on horrible bbq. Such a shame.
Atmosphere: 1
Food: 1
Service: 1
Brittney Doolittle
So disappointed this hidden gem is no longer a gem Unfortunately, I think this place is being run under new management and staff that sadly, dont have the same skills or passion the previous did. My daughter had the wings and I had the brisket. Chicken wings were just meh when they used to be amazing.. she only ate 2 when she used to lick the bones clean. The Brisket though.. was brutal. It used to be so tender and flavorful, cut just perfectly and with the perfect amount of sauce and now its a mushy pile of I dont even know forsure that im pretty sure sits for way too long soaking in BBQ sauce with high hopes that the soak will hide the lack of flavor and dryness of the meat itself.. Id also like to note.. I do know some people pull their brisket but this was way beyond that. Literal mush. Either they dont know how to use the smoker or theyve abandoned it all together but I know I wont be back. The only thing going for them are amazing fries these days.Also.. Mr. New owner... some people dont always post their reviews the same day.. Doubting and dismissing criticism instead of trusting your once loyal customers opinions and learning to do better wont get you anywhere in the restaurant industry. Wish you the best! ?
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: Brisket, Wings
Tracy
It was pretty good. I had the Brisket cheese steak. A little on the greasy side but still good. The ribs were awesome! I would go back
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Brisket, Big Bone Combo
Charl Pohlmann
Every now and then you find a diamond! We walked in off the street as a group of fourteen. There was only two people running the restaurant. The lady was serving and the guy was cooking the food. Nobody ever gives a second thought to fries, but their's was some of the best I've ever had. All the food was amazing. When we're back in Barrie, we'll definately come eat here again.
Atmosphere: 4
Food: 5
Service: 4
Larzee
Went for lunch and was very disappointed. The food is not nearly as good as it used to be, I agree with other reviews the only thing that tastes the same is the fries. I don't know what kind of ribs they use but they are not tender and there is a ton of fat, which means they are either not smoked ribs or they are old smoked ribs. They also didn't sauce them. We used to go weekly until covid shutdowns and thought we would try again, shouldn't have bothered. The also charge for water which is really odd.
Got the Memphis poutine. It was underwhelming and the amount of pulled pork on it was very limited for the $15 price.
Atmosphere: 3
Food: 2
Service: 4
It’s been a while since I’ve been here, so maybe my memory isn’t 100% accurate, but I’m pretty sure the portions are smaller, the prices are higher, the quality is poorer, and the service is slower.Ribs and wings seemed overcooked (dry and tough). Coleslaw was tasteless, cornbread was sawdust, and the beans were watery.Too bad, this used to be a treat, but I won’t go back.
Atmosphere: 1
Food: 2
Service: 2
I have been a long time customer of Big bone. My boyfriend worked here for many years with the old owners and the food was always amazing.I decided to get food from here just this week and I can’t even begin to explain how disgusted I was. They are burning so many inscents that my food, the food containers and the bag smelt so strong like someone sprayed my food with perfume.The smells stayed on the food container and bag for days later and made the food so unenjoyable.Whoever is running this place needs to stop with all the disgusting smells. I won’t order here again. Absolutely disgusting. I wish the old owners would come back.
Atmosphere: 1
Food: 1
Service: 1
Could not order as person could not speak english to understandSmarten up big
Service: 1
The food was delicious, the coleslaw was a bit dry i added some ranch dressing and was perfect. Our waitress was very pleasant (she might have been the owner). Would definitely go again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Sauce, Ribs, Ribs Fries Slaw Beans and Corn, Wings, Elvis Combo, Onion Rings, Cornbread
Parking: Wings are to die for. Lots of meat.lots of flavors. Staff are amazing
Recommended dishes: Nashville Nachos, Pulled Pork Sandwich, Brisket, Wings
Compared to the location in maple, the flavour and taste was slightly down.Also I pre-ordered on the phone for pick-up and tried adding an extra rack of ribs, I was told they are unable to add this as they don’t have the option to do so. This is weird and never had this problem elsewhere when it comes to adding something to my meal.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Poutine, Ribs Fries Slaw Beans and Corn
This place has the best ribs in Barrie! By a long shot.I recently ordered a couple of their party packs as food for a party and it was a big hit with everyone! Consistently good food every time and friendly, helpful service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Ribs and Wings, Pulled Pork Sandwich, Wings
garbage compared to the Newmarket location
For a $20 tax in chicken sandwich which I was told was fresh chicken but looks like a really poor frozen chicken nugget it’s extremely disappointing. Very literally a cheap McDonald’s or BK chicken sandwich is much better than this.
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Brisket
Restaurantji Recommends
Horrible food. Horrible customer service. Very unprofessional. We ordered ribs and they were absolutely disgusting. They were hard, not fall off the bone, they were overdone. Not what you expect from a bbq place. Let alone that- we called to let them know how unsatisfying everything was and rather the fixing the situation or providing customer service- they wanted us to bring the food back even though we had guest over and they didn’t understand we couldn’t come back. Ontop of that, the manager hung up on me because I requested a refund and they refused to give us a refund. Don’t waste your money on horrible bbq. Such a shame.
Atmosphere: 1
Food: 1
Service: 1
So disappointed this hidden gem is no longer a gem Unfortunately, I think this place is being run under new management and staff that sadly, dont have the same skills or passion the previous did. My daughter had the wings and I had the brisket. Chicken wings were just meh when they used to be amazing.. she only ate 2 when she used to lick the bones clean. The Brisket though.. was brutal. It used to be so tender and flavorful, cut just perfectly and with the perfect amount of sauce and now its a mushy pile of I dont even know forsure that im pretty sure sits for way too long soaking in BBQ sauce with high hopes that the soak will hide the lack of flavor and dryness of the meat itself.. Id also like to note.. I do know some people pull their brisket but this was way beyond that. Literal mush. Either they dont know how to use the smoker or theyve abandoned it all together but I know I wont be back. The only thing going for them are amazing fries these days.Also.. Mr. New owner... some people dont always post their reviews the same day.. Doubting and dismissing criticism instead of trusting your once loyal customers opinions and learning to do better wont get you anywhere in the restaurant industry. Wish you the best! ?
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: Brisket, Wings
It was pretty good. I had the Brisket cheese steak. A little on the greasy side but still good. The ribs were awesome! I would go back
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Brisket, Big Bone Combo
Every now and then you find a diamond! We walked in off the street as a group of fourteen. There was only two people running the restaurant. The lady was serving and the guy was cooking the food. Nobody ever gives a second thought to fries, but their's was some of the best I've ever had. All the food was amazing. When we're back in Barrie, we'll definately come eat here again.
Atmosphere: 4
Food: 5
Service: 4
Went for lunch and was very disappointed. The food is not nearly as good as it used to be, I agree with other reviews the only thing that tastes the same is the fries. I don't know what kind of ribs they use but they are not tender and there is a ton of fat, which means they are either not smoked ribs or they are old smoked ribs. They also didn't sauce them. We used to go weekly until covid shutdowns and thought we would try again, shouldn't have bothered. The also charge for water which is really odd.
Atmosphere: 1
Food: 1
Service: 1