It would be nice if a Starbucks that so aggressively advertises their app for earning awards would actually accept using their app, but I’ve learned to not expect any logic in this Zehrs so why should the Starbucks be excluded?
Atmosphere: 1
Food: 4
Service: 1
Michael Taylor
A nice local feel with very friendly baristas.
Atmosphere: 5
Service: 5
Jewelia Dunbar
I ordered a caramel ribbon crunch creme frappe on Friday February 23rd around 7:30pm and the girl working who made my drink was the absolute best. Nobody has made my drink better. Wish it was that good everytime! Wish I knew her name but wonderful barrista!Unfortunately, this location does not accept tips which I think is a bit unfair.
Atmosphere: 5
Food: 5
Service: 5
Nicki Nguyen
Normally I don’t write negative reviews but wow. I went with my mother in law and ordered two Frappuccinos, the girl at the counter already had a bad attitude but I just brushed it off. She had brown hair and gold hoops. My mother in law’s drink had syrup all on the outside cup and I let them know. They looked annoyed that I pointed it out and again I brushed it off. When it was time for my order, the girl with the hoops called for a latte which was not my order so I didn’t walk up to the counter. Her co-worker with the head scarf corrected her and then I went up to get my order. There were no more straws in the cup on the side so I asked them if I could have a straw. She looked extremely annoyed, grabbed a straw and THREW it at me. I have never experienced such horrible customer service before. Maybe the person was having a bad day I don’t know, but that is no reason to be rude to another person. Don’t ever waste your money at this location. It’s embarrassing as an establishment and appalling. DO NOT GO TO THIS LOCATION EVER
Atmosphere: 1
Food: 1
Service: 1
Giovanni Serebro (Gio)
Product was good as expected from Starbucks but staff was not very friendly (borderline abrasive) and the seating area was gross.There were two baristas working and it seems neither could be bothered to clean the dining area or garbages. Multiple tables were filthy and the garbage was full and starting to overflow and the location wasn’t very busy - the staff were just standing at the counter not doing anything for the bulk of the time we were there.
Atmosphere: 1
Food: 4
Service: 1
Mariacrystal Melo
I went to this location a few days ago and their steaming wands were broken. And a few other times I've come to this location to order drinks and the staff seems lost and confused. This location needs to revamp on training their baristas. Everytime I come to this location there always seems to be an issue whether something is broken or a barista doesn't know what I'm ordering. I once asked to reload my app and the girl told me she didn't know how to do add money on the Starbucks app. I had to physically show her and tell her the process. She was very kind and apologized, but this location for some reason never seems to be on par with training their staff properly.
Atmosphere: 1
Food: 3
Service: 1
Tony Huang (Saigon Cheeky)
Few grocery store offers Starbuck... Brilliant
Atmosphere: 3
Food: 3
Service: 3
Victoria
Drinks are good, but the staff doesn't really seem like they want to be there. I've been to other Starbucks, and the baristas seem to always be happy and smiling. This location is close to where I work, but I'd rather go out of my way to go to the friendlier
Atmosphere: 3
Food: 4
Service: 2
Kaitlyn Marie
I had an awful experience with one of the baristas. I am well aware of the new rules coming in about the “no water, no/light ice” coming into effect in May. But this barista was incredibly rude when I asked for a drink with no water. Her attitude was not necessary. And I walked away without ordering, because of her poor attitude. I understand we all have bad days, but… this was just awful. I’ve only been here once prior to this incident, and after this incident, I’m not sure I want to go back. In a job where customer service is an importance, it really needs to be worked on by this lady. She then decided to start whispering to her co-worker about me. Which, is not okay. You’re in customer service, please be professional.
Ordered two drinks that I've previously had at the other Starbucks just a couple minutes away. The drinks I recieved were so terrible. I'm upset I can't even get my money back. The service was fine, just the drinks were poorly made and for the most part, undrinkable.
Airy Mudde
Barista was rude to me when ordering my drinks. she rushed me and it wasn’t even busy and talked in a terrible tone. Not going to this Starbucks again.
Lindsay W
The worst barista - so incredibly rude to all the customers I witnessed her interact with.
Юля Денисенко
OMG! It was worst customer service one can expect. One of the baristas gave me an ugly package. When I asked him to change it, he threw it at me. I’m definitely Not going to this place or recommending it to anyone again.
Tanya
Such terrible customer service, I came unprepared and failed the sturbacks cup size test (apparently tall is the new small) ,the barista immediately lost respect for me) So I'm taking my money back to Tim Hortons.
It would be nice if a Starbucks that so aggressively advertises their app for earning awards would actually accept using their app, but I’ve learned to not expect any logic in this Zehrs so why should the Starbucks be excluded?
Atmosphere: 1
Food: 4
Service: 1
A nice local feel with very friendly baristas.
Atmosphere: 5
Service: 5
I ordered a caramel ribbon crunch creme frappe on Friday February 23rd around 7:30pm and the girl working who made my drink was the absolute best. Nobody has made my drink better. Wish it was that good everytime! Wish I knew her name but wonderful barrista!Unfortunately, this location does not accept tips which I think is a bit unfair.
Atmosphere: 5
Food: 5
Service: 5
Normally I don’t write negative reviews but wow. I went with my mother in law and ordered two Frappuccinos, the girl at the counter already had a bad attitude but I just brushed it off. She had brown hair and gold hoops. My mother in law’s drink had syrup all on the outside cup and I let them know. They looked annoyed that I pointed it out and again I brushed it off. When it was time for my order, the girl with the hoops called for a latte which was not my order so I didn’t walk up to the counter. Her co-worker with the head scarf corrected her and then I went up to get my order. There were no more straws in the cup on the side so I asked them if I could have a straw. She looked extremely annoyed, grabbed a straw and THREW it at me. I have never experienced such horrible customer service before. Maybe the person was having a bad day I don’t know, but that is no reason to be rude to another person. Don’t ever waste your money at this location. It’s embarrassing as an establishment and appalling. DO NOT GO TO THIS LOCATION EVER
Atmosphere: 1
Food: 1
Service: 1
Product was good as expected from Starbucks but staff was not very friendly (borderline abrasive) and the seating area was gross.There were two baristas working and it seems neither could be bothered to clean the dining area or garbages. Multiple tables were filthy and the garbage was full and starting to overflow and the location wasn’t very busy - the staff were just standing at the counter not doing anything for the bulk of the time we were there.
Atmosphere: 1
Food: 4
Service: 1
I went to this location a few days ago and their steaming wands were broken. And a few other times I've come to this location to order drinks and the staff seems lost and confused. This location needs to revamp on training their baristas. Everytime I come to this location there always seems to be an issue whether something is broken or a barista doesn't know what I'm ordering. I once asked to reload my app and the girl told me she didn't know how to do add money on the Starbucks app. I had to physically show her and tell her the process. She was very kind and apologized, but this location for some reason never seems to be on par with training their staff properly.
Atmosphere: 1
Food: 3
Service: 1
Few grocery store offers Starbuck... Brilliant
Atmosphere: 3
Food: 3
Service: 3
Drinks are good, but the staff doesn't really seem like they want to be there. I've been to other Starbucks, and the baristas seem to always be happy and smiling. This location is close to where I work, but I'd rather go out of my way to go to the friendlier
Atmosphere: 3
Food: 4
Service: 2
I had an awful experience with one of the baristas. I am well aware of the new rules coming in about the “no water, no/light ice” coming into effect in May. But this barista was incredibly rude when I asked for a drink with no water. Her attitude was not necessary. And I walked away without ordering, because of her poor attitude. I understand we all have bad days, but… this was just awful. I’ve only been here once prior to this incident, and after this incident, I’m not sure I want to go back. In a job where customer service is an importance, it really needs to be worked on by this lady. She then decided to start whispering to her co-worker about me. Which, is not okay. You’re in customer service, please be professional.
Worst customer service….
Restaurantji Recommends
Ordered two drinks that I've previously had at the other Starbucks just a couple minutes away. The drinks I recieved were so terrible. I'm upset I can't even get my money back. The service was fine, just the drinks were poorly made and for the most part, undrinkable.
Barista was rude to me when ordering my drinks. she rushed me and it wasn’t even busy and talked in a terrible tone. Not going to this Starbucks again.
The worst barista - so incredibly rude to all the customers I witnessed her interact with.
OMG! It was worst customer service one can expect. One of the baristas gave me an ugly package. When I asked him to change it, he threw it at me. I’m definitely Not going to this place or recommending it to anyone again.
Such terrible customer service, I came unprepared and failed the sturbacks cup size test (apparently tall is the new small) ,the barista immediately lost respect for me) So I'm taking my money back to Tim Hortons.