“I went into the shop today for a bike fit. I had a great experience. The people are very friendly, knowledgeable and the prices are reasonable. A great deal of time was spent getting my bike to fit better. They use technology, along with experience to complete the bike fit and involve the customer fully in the process. I will be a repeat customer. I can’t wait to be riding more comfortably this season. Thank you Brake Room“
“We have never been more embarrassed and humiliated in all of our existence. We are away on a mini family vacation and discovered they have a Mr Puffs location here. We had been to the one in Whitby and had a great experience. Tonight the staff on more less made us feel like we were trying to scam them for $19.65 the transaction said approved on the machine and we showed him the transaction on the banking app to where it shows it came out and they pretty much held the puffs hostage and were doubting us making us feel like we were liars and thieves. Their demeanor was totally unprofessional and they were unpleasant. In all my years of dining out I have never faced a situation like the one tonight. We ended up calling the bank on top of showing them the transaction at which point the banking rep advised that in fact the transaction did go through. This back and forth went on for over 10 to 15 mins, the puffs we ended up getting were not one bit fresh and sat there in the tray for God knows how long before we got there which is a total no no as the owner in Whitby told and showed us the process. I will never enter this establishment again, no apology, no nothing but two staff with 0 people skills. How many other people have the tried doing this too? telling them the transaction wasn't approved when in fact it was. This was wrong on every level, and I have most definitely contacted head office about the lack of professionalism on both staff! My daughter was with us which made it 10 times worse to be doubted to the level we were. Whether it went through or whether it didn't though (WHICH IT DID) customers are always suppose to be treated like they are right no matter what, u should learn a thing or two about customer service before opening up a business where you have to directly deal with the public numerous times per day and should know that things won't always run smoothly. Thanks for ruining our great evening, at the end you should of given us fresh Puffs not hard ones and you most definitely should of apologized after the banking rep verified the transaction was successful!!!“
“This was the first time I've ever been in a Starbucks because I thought it would be a pain, but it wasn't at all. My wife has brought me home a couple, and I'm glad she did ?. The service was excellent and the building is new and very clean. Keep it up, and we'll be back soon. Thanks ?“
“Very good place to work in my experience. And the baristas are very very nice, and helpful.In regards to the atmosphere of the place:the constant flow, I say, of customers with their content and calm demeanour (seeming to be travellers on/coming/about to be on vacation,) add to the positive atmosphere of the place. Good place to visit & to read books (as there's a chapters attached right next to it) & of course, in my opinion, for it's atmosphere. I also like the manager of this place, and the way they run things. It's been constantly great coming here.“
“Had dinner there tonight for the first time. Everything was perfect and the view of the river was an added bonus. Best burgers we’ve ever had and we love our gourmet burgers. The Local salad is superb and you can tell the chef(s) put their hearts into preparing their dishes. The vibe and the staff are so great and helped make a snowy evening perfect for us. Our server had reddish hair and I wish I’d asked her name as she was lovely. Everyone there was cheerful and welcoming. We will be back for sure. Thank you!!“