Use to go and dine in and always had a decent meal....last time we ordered take out and it was flavourless and overall a terrible experience....will not return unfortunately
M Olsen
Used to be the best, last 3 orders have been all disappointments. The food is NOT good. Actually it was bad.I was hoping maybe it was just some bad luck but it really is just awful now, so sad for my favourite Chinese restaurant to have slid so far.Not sure if it’s management, owners, or cooks but find another place to order from.
Cynthia Huckle
Visiting from the UK and staying with relatives, who had in the past enjoyed a takeaway.However our meal this evening was very disappointing.Completely missed the shrimp order and chicken & veg with almonds order. Fried chicken was very cold.On complaining they were very dismissive and offered $3 off a $100 bill.!!Won't be using them again
Penny & Rob Casini
I haven't had Chinese food this fantastic in years!!!Everytime l order from a Chinese restaurant l'm always left disappointed! its either dry, or the breaded shrimp is not authentic, or the red sauce taste like tinEvery item l ordered a Blossoms was so delicious ! My Chinese restaurant from now on is Blossoms!
Joby Bond
It is unfortunate this place has slid so far. Our last 3 orders have been night mares. Last one canceled an hour and 5 minutes after ordering because they couldn’t “confirm” the order even though the cc had been charged. Never mind trying call and get an answer from anyone. Guess we will wait and see if their downtown location opens up again and see if they make it back to being the best Chinese in Burlington.
Chris Diciccio
Beginning over 10 years ago this restaurant was a go-to for me because the food has always been great. I haven't been in a couple of years so I decided to call in to the restaurant and place an order, unfortunately they didn't pick up so I figured I would just go to the restaurant. When I arrive the door is locked and there's a sign on the door that says they're open for delivery service only. I then going to the website and place an order hoping that there will be an option for pickup but there is not. This is a very good way of how to lose business because if any customer passing by the restaurant wants to try this place or experience it again like me they will inevitably be disappointed, at least until this restaurant decides to go back to pick up which really isn't much to ask for. After reading some of the recent reviews what I see is owners of a restaurant that just don't care anymore, making it inconvenient for the customer to place an order, having no way of contacting the restaurant and having so many customers missing items from their orders. I hate to say it but I think this is the end of an era.
Ron Wardrop
It’s hard to believe that you are still open - can’t answer the phone, then when they do hang up immediately 5 times. I guess business is good location because they don’t care about service at allResponse - I did call the Appleby location 6 times - hung up on every time. The point is you don’t hang up on your customers
Kathryn Parsons
The food here is incredible! We tend to order takeout because the restaurant itself is a bit cozy. That said I’ve had wonderful experiences dining in as well. This is probably the best Chinese food in town ❤️
Marilyn Adams
I pre order to have delivery between 630 and 645 . I called at 615 was put on hold for 15 minutes then I was told the food is almost ready to leave. Then at 655 I tried to call only got mail box is full. 702 the driver calls and says he is at the door . When hubby opened the door he was in the driveway tossed the bag of food on the porch no thank you. When I called about it she didn't know what to do .a manager is to call me back but even unsure. The food was cold and the general chicken was almost burnt . So dry and crunchy if I wanted chicken like that i would have gone to kfc. They have to proof to us the service and food is good not worth the time to get this company again
Olivia Elliott
Didn’t realize the chow mein was all bean sprouts until we got home, and the generals chicken was very dry. The fried rice was plain and lacked flavour. Edible but one of my less favourite Chinese meals I’ve had especially for the price we paid. My fortune cookie didn’t even have a fortune in it
What happened to this once wonderful restaurant? They not only changed the items on their family dinners but now are charging $20 more. Rice was not fried. Had no taste to it. Food overall was bland. Won ton soup is no longer provided in the family dinners. Don't recommend this place. It's not the same as it used to be.
Ken Ngo
Today is my company annual Christmas Lunch and is the first time order from this restaurant. The worst experience I had ever had. I ordered the General Tao Chicken and Noodle with spring roll. The Chicken was overly sweet and chewy. The noodle was terrible dry and hard like it was chewy on twigs. The only good thing in that meal was the spring roll, it had taste but still very soft not crispy at all. Sorry I had a lot of General Tao Chicken in my life time.
Noah Gent
I would like to give this place a 3.5. four stars seems alittle high but 3 is too low!Food tasted good, all the chicken and beef plates were good. The pork was really tough and gristle.The meat plates I found were expensive for the price of the meal, noodle dishes were good as well and decent proportions.I think we will be back but will also be willing to try other restaurants as well
Stasia Gulinski
Food delivered on time and so fresh,hot incredible portions for the family platters 10.Thank you ? you made my Mom very special birthday dinner.Everyone was complimenting how delicious it was.
Arnab Chakrabarty
My first experience ordering from this restaurant, on October 17, was surprisingly pleasant. The service was prompt, the food (Moo-Koo beef and some carbohydrate - rice, IIRC) was well prepared and portions generous. Based on this experience, I ordered again, this time Kung Pao chicken and beef with ginger and spring onions. The beef was passable, albeit not exactly worthy of being called a "signature dish". The Kung Pao was another story. Not only were there no peanuts in it, nor any whiff of Sichuan peppercorns, but in the entire portion weighing over 400g, there would have been no more than 25g of chicken. The European Union legally binds restaurants to serve at least 125g of the protein source that is named as the first ingredient of a dish. While North American establishments routinely overdo the meat, the lack of regulation (and popular aversion to it) lets restaurant owners get away with just about anything. It could very well be that the Kung Pao chicken in this instance from the bottom of a large pot, but it still does not change the fact that I paid for a tub full of sauteed onions which did not even have a fraction of the flavours and textures one associates with Kung Pao, let alone its principal ingredient, chicken. I, for one, will not be ordering from Blossom City for a long, long time.
Use to go and dine in and always had a decent meal....last time we ordered take out and it was flavourless and overall a terrible experience....will not return unfortunately
Used to be the best, last 3 orders have been all disappointments. The food is NOT good. Actually it was bad.I was hoping maybe it was just some bad luck but it really is just awful now, so sad for my favourite Chinese restaurant to have slid so far.Not sure if it’s management, owners, or cooks but find another place to order from.
Visiting from the UK and staying with relatives, who had in the past enjoyed a takeaway.However our meal this evening was very disappointing.Completely missed the shrimp order and chicken & veg with almonds order. Fried chicken was very cold.On complaining they were very dismissive and offered $3 off a $100 bill.!!Won't be using them again
I haven't had Chinese food this fantastic in years!!!Everytime l order from a Chinese restaurant l'm always left disappointed! its either dry, or the breaded shrimp is not authentic, or the red sauce taste like tinEvery item l ordered a Blossoms was so delicious ! My Chinese restaurant from now on is Blossoms!
It is unfortunate this place has slid so far. Our last 3 orders have been night mares. Last one canceled an hour and 5 minutes after ordering because they couldn’t “confirm” the order even though the cc had been charged. Never mind trying call and get an answer from anyone. Guess we will wait and see if their downtown location opens up again and see if they make it back to being the best Chinese in Burlington.
Beginning over 10 years ago this restaurant was a go-to for me because the food has always been great. I haven't been in a couple of years so I decided to call in to the restaurant and place an order, unfortunately they didn't pick up so I figured I would just go to the restaurant. When I arrive the door is locked and there's a sign on the door that says they're open for delivery service only. I then going to the website and place an order hoping that there will be an option for pickup but there is not. This is a very good way of how to lose business because if any customer passing by the restaurant wants to try this place or experience it again like me they will inevitably be disappointed, at least until this restaurant decides to go back to pick up which really isn't much to ask for. After reading some of the recent reviews what I see is owners of a restaurant that just don't care anymore, making it inconvenient for the customer to place an order, having no way of contacting the restaurant and having so many customers missing items from their orders. I hate to say it but I think this is the end of an era.
It’s hard to believe that you are still open - can’t answer the phone, then when they do hang up immediately 5 times. I guess business is good location because they don’t care about service at allResponse - I did call the Appleby location 6 times - hung up on every time. The point is you don’t hang up on your customers
The food here is incredible! We tend to order takeout because the restaurant itself is a bit cozy. That said I’ve had wonderful experiences dining in as well. This is probably the best Chinese food in town ❤️
I pre order to have delivery between 630 and 645 . I called at 615 was put on hold for 15 minutes then I was told the food is almost ready to leave. Then at 655 I tried to call only got mail box is full. 702 the driver calls and says he is at the door . When hubby opened the door he was in the driveway tossed the bag of food on the porch no thank you. When I called about it she didn't know what to do .a manager is to call me back but even unsure. The food was cold and the general chicken was almost burnt . So dry and crunchy if I wanted chicken like that i would have gone to kfc. They have to proof to us the service and food is good not worth the time to get this company again
Didn’t realize the chow mein was all bean sprouts until we got home, and the generals chicken was very dry. The fried rice was plain and lacked flavour. Edible but one of my less favourite Chinese meals I’ve had especially for the price we paid. My fortune cookie didn’t even have a fortune in it
Restaurantji Recommends
What happened to this once wonderful restaurant? They not only changed the items on their family dinners but now are charging $20 more. Rice was not fried. Had no taste to it. Food overall was bland. Won ton soup is no longer provided in the family dinners. Don't recommend this place. It's not the same as it used to be.
Today is my company annual Christmas Lunch and is the first time order from this restaurant. The worst experience I had ever had. I ordered the General Tao Chicken and Noodle with spring roll. The Chicken was overly sweet and chewy. The noodle was terrible dry and hard like it was chewy on twigs. The only good thing in that meal was the spring roll, it had taste but still very soft not crispy at all. Sorry I had a lot of General Tao Chicken in my life time.
I would like to give this place a 3.5. four stars seems alittle high but 3 is too low!Food tasted good, all the chicken and beef plates were good. The pork was really tough and gristle.The meat plates I found were expensive for the price of the meal, noodle dishes were good as well and decent proportions.I think we will be back but will also be willing to try other restaurants as well
Food delivered on time and so fresh,hot incredible portions for the family platters 10.Thank you ? you made my Mom very special birthday dinner.Everyone was complimenting how delicious it was.
My first experience ordering from this restaurant, on October 17, was surprisingly pleasant. The service was prompt, the food (Moo-Koo beef and some carbohydrate - rice, IIRC) was well prepared and portions generous. Based on this experience, I ordered again, this time Kung Pao chicken and beef with ginger and spring onions. The beef was passable, albeit not exactly worthy of being called a "signature dish". The Kung Pao was another story. Not only were there no peanuts in it, nor any whiff of Sichuan peppercorns, but in the entire portion weighing over 400g, there would have been no more than 25g of chicken. The European Union legally binds restaurants to serve at least 125g of the protein source that is named as the first ingredient of a dish. While North American establishments routinely overdo the meat, the lack of regulation (and popular aversion to it) lets restaurant owners get away with just about anything. It could very well be that the Kung Pao chicken in this instance from the bottom of a large pot, but it still does not change the fact that I paid for a tub full of sauteed onions which did not even have a fraction of the flavours and textures one associates with Kung Pao, let alone its principal ingredient, chicken. I, for one, will not be ordering from Blossom City for a long, long time.