Food was okay, but when we took the takeout home, the chalet sauce was not closed and spilt ALL over the dinner.So not overly impressed when there are other options for family takeout night
Atmosphere: 5
Food: 2
Service: 1
Sylvia Ndea
Brant St. location, I ordered in store the 2 can dine, they didnt pack all the items, left out the fries. Tried calling- no one picked- customer service wasnt much help.Update:Was resolved to my satisfaction the following day! Great customer service
Matthew Barnes
Conveniently located a short distance up the road from the highway. We chose to dine-in as we were hungry and needed a break from the road. Our server, Johnny was amazing for our family of four and was great with the kids.The food was great, espcially the chicken tenders. Much better than our local Swiss Chalet. We forgot to ask for an extra plate so we could share with our youngest but that wasn't a problem as our server provided a plate proactively, very attentive service! The kids also loved the robot which helped our server deliver the food.Only downside was that since we are out of town, this location is out of the way but if we have the opportunity we will definetly be back!Kid-friendliness: This location is unique and has a robot, which the kids love! ?
terry potocki
Thank you Jomny for your wonderful service!
Service: 5
Hanson
Food was fresh and tasty (as always)! We always request Chantel to serve us whenever we get lucky that she’s working. She gives us the “family” feeling in “family restaurant”. The owner isn’t one that hides and sits in the office, he’s out there helping his staff deliver food when it gets busy. Only reason the atmosphere is 4 stars is because I wish the actual building was a tad bit larger like the restaurants used to be when I was younger. None the less, the new and renovated look to the chain is very bright and tasteful. My family and I always look forward to coming here for dinner!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Rotisserie Chicken on a Kaiser, Sandwich, Ribs
Jack Daoust
Our waitress, Margaret was amazing and made our dinner experience very enjoyable.
Atmosphere: 5
Food: 5
Service: 5
CLynn
Lauren was phenomenal! So kind and attentive, so sweet with our family and literally guessed the children's needs before they even verbalized them. She is the reason we continue coming back and would recommend ONLY this location to others. What a wonderful experience! This establishment is beyond lucky to have her as an employee, I hope they take notice.Kid-friendliness: Could not recommend more! Lauren was so compassionate and understanding about dining with a toddler, she is a complete gem
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie Chicken on a Kaiser, Kids Burger
Hannah Moore
Absolutely amazing service every time we come here. Food is always delish, and vibes are simply fantastic! Wish I could live there :) lol jk but it’s great!
My family’s go to spot for lunch! Food is great (recommend the spring rolls!) and the service is great. Kinsey is the sweetest server and always brightens up her customer’s days with her positive energy. She is one of the reasons we will keep coming back!
We can always count on a delicious meal, time after time. Our server Chantel was personable and attentive making this visit so enjoyable!
Atmosphere: 5
Food: 5
Service: 5
Beverly Cookson
Service from Lauren was the best service I have ever had. She was so nice and efficient. Food was delicious as well.
Atmosphere: 5
Food: 5
Service: 5
Edel Campbell
Great service by Lauren. Super friendly. Food was great as
Atmosphere: 5
Food: 5
Service: 5
MTorenvliet
Was a good experienceKid-friendliness: Was kid friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie Chicken on a Kaiser
Sarah Robson
I have had the wings dinner from Swiss Chalet before and very much enjoyed it.Ordered this again today for lunch and am so disappointed. (Different location than last time)The wings were not breaded (they were the previous time), there was only 11 (not 12) and the fries were dry! How is it possible to have dry fries.Not sure I can ever go to this location again.
Food is decent, owner is terrible.
Food was okay, but when we took the takeout home, the chalet sauce was not closed and spilt ALL over the dinner.So not overly impressed when there are other options for family takeout night
Atmosphere: 5
Food: 2
Service: 1
Brant St. location, I ordered in store the 2 can dine, they didnt pack all the items, left out the fries. Tried calling- no one picked- customer service wasnt much help.Update:Was resolved to my satisfaction the following day! Great customer service
Conveniently located a short distance up the road from the highway. We chose to dine-in as we were hungry and needed a break from the road. Our server, Johnny was amazing for our family of four and was great with the kids.The food was great, espcially the chicken tenders. Much better than our local Swiss Chalet. We forgot to ask for an extra plate so we could share with our youngest but that wasn't a problem as our server provided a plate proactively, very attentive service! The kids also loved the robot which helped our server deliver the food.Only downside was that since we are out of town, this location is out of the way but if we have the opportunity we will definetly be back!Kid-friendliness: This location is unique and has a robot, which the kids love! ?
Thank you Jomny for your wonderful service!
Service: 5
Food was fresh and tasty (as always)! We always request Chantel to serve us whenever we get lucky that she’s working. She gives us the “family” feeling in “family restaurant”. The owner isn’t one that hides and sits in the office, he’s out there helping his staff deliver food when it gets busy. Only reason the atmosphere is 4 stars is because I wish the actual building was a tad bit larger like the restaurants used to be when I was younger. None the less, the new and renovated look to the chain is very bright and tasteful. My family and I always look forward to coming here for dinner!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Rotisserie Chicken on a Kaiser, Sandwich, Ribs
Our waitress, Margaret was amazing and made our dinner experience very enjoyable.
Atmosphere: 5
Food: 5
Service: 5
Lauren was phenomenal! So kind and attentive, so sweet with our family and literally guessed the children's needs before they even verbalized them. She is the reason we continue coming back and would recommend ONLY this location to others. What a wonderful experience! This establishment is beyond lucky to have her as an employee, I hope they take notice.Kid-friendliness: Could not recommend more! Lauren was so compassionate and understanding about dining with a toddler, she is a complete gem
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie Chicken on a Kaiser, Kids Burger
Absolutely amazing service every time we come here. Food is always delish, and vibes are simply fantastic! Wish I could live there :) lol jk but it’s great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Hamburger, Rotisserie Beef Sandwich, Rotisserie Chicken
My family’s go to spot for lunch! Food is great (recommend the spring rolls!) and the service is great. Kinsey is the sweetest server and always brightens up her customer’s days with her positive energy. She is one of the reasons we will keep coming back!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We can always count on a delicious meal, time after time. Our server Chantel was personable and attentive making this visit so enjoyable!
Atmosphere: 5
Food: 5
Service: 5
Service from Lauren was the best service I have ever had. She was so nice and efficient. Food was delicious as well.
Atmosphere: 5
Food: 5
Service: 5
Great service by Lauren. Super friendly. Food was great as
Atmosphere: 5
Food: 5
Service: 5
Was a good experienceKid-friendliness: Was kid friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie Chicken on a Kaiser
I have had the wings dinner from Swiss Chalet before and very much enjoyed it.Ordered this again today for lunch and am so disappointed. (Different location than last time)The wings were not breaded (they were the previous time), there was only 11 (not 12) and the fries were dry! How is it possible to have dry fries.Not sure I can ever go to this location again.
Food: 1
Service: 3