This place was so slow I ordered first and they just stood around doing nothing. Plus can hardly speak English…. Wasnt gunna leave a review but after waiting 15 min for a sandwich figured I had nothing better to do. If you don’t mind waiting so long for incompetent people to make ur order then don’t bother comingAlso a baby is crying and won’t shut up even him doesn’t like the service
Atmosphere: 1
Food: 1
Service: 1
Tim Bolitsky
Is it just me or has the hospitality industry lost all knowledge of what a Customer is vs. What an employee is?? I walk in to more and more of these units , not just Popeyes. It truly feels like the employees are being made to do something wrong . I feel guilty for ordering. Like I've caused grief due to my ordering and them having to "work" there is no hustle no level of any excitement at all. It's depressing. Best of luck your gonna need it.
Hitesh Sidhu
very bad service. a lot of wait time for order. i ordered large fries and they are giving fries in a small box which does not match the standard size.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
S Widdis
*wanted to edit with an update* I returned to the store today because I really believed I deserved some money back. The manager insisted she wasn't the same person as last night (she 100% was.) I started to tell her my story anyhow and she interrupted and said well it was a mobile order, I asked how she knew if she wasn't the one last night and she just stared.She "spoke to the owner" and said they remade my wings and offered me a pop, that's all they could do. I stood my ground, said I really thought I deserved some money back. I was extremely inconvenienced for a potentially really dangerous mistake THEY made. I asked if I could speak to the owner. She gave me some Gmail address. She said she would go talk to him again. 20 minutes later, she never returned and was no where to be found. So I left the store. My toddler was getting impatient.Also note I left a complaint with public health as they seemed to indifferent about the raw chicken.I also just spoke to Popeyes Canada who without question refunded me, apologized and escalated it to the regional representative.It's my wedding anniversary. My husband and I both love wings. I ordered almost $90 in wings. Drove to pick them up (10 minutes from my house) in a snow storm.We arranged for our kids to eat dinner at the neighbours so we would have an hour of quiet dinner time.We sit down, my husband takes a bite. Raw. We check others, all raw.I call the store. "Bring them all back." I tell them to start cooking them I'll be there in 15 to 20 minutes depending on road conditions. I get there. They haven't started cooking them. So I then need to spend the next 20 minutes waiting. I explained it was my anniversary and I was spending my hour of kid free time there.They did remake my order. Thankfully. And they threw in "some extra wings", 2 to be exact. ?And they offered me a free pop.So I drove there and back twice. My husband possibly got food poisoning, and I had to come home and then put my children to bed while the wings got cold. Because kid free time was over.I asked for some money off. They said no, but we can give you a pop.I will not return. So disappointed. Ruined the entirety of dinner.
Atmosphere: 1
Food: 1
Service: 1
Syed Tariq Izhar
Very very rude staff. I would like to talk to the owner of this franchise located at Hespeler road Cambridge in order to register my complaint
Eclipcia Darkmoon (Clippy)
Restaurant was clean and nice, service was polite and acceptable, but my food was really disappointing. The chicken was fine and my apple pie was actually very good, but the fries were incredibly stale and didn't taste like much of anything.
Atmosphere: 4
Food: 2
Service: 4
Mohd Adil Mohiuddin
I see the name as Raj on my receipt who took my order. Did not take take my order properly. I had to go home and come back and re order. I was the only customer at that time I'm the restaurant, even then if he is not good at taking order shouldn't be at the
Service: 1
Tan Luong
The atmosphere if you dine in is pretty depressing. However, they made quality fried chicken that we love it. A huge plus to their staff that sometimes compensates us with extras whenever the pieces are a bit smaller. Their daily deals aren't a huge deal, but still a little extra saving compared to normal
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Spicy Chicken Sandwich, Popeye's Spicey Chicken with Mashed Potatoes and Gravy, Signature Chicken
kashif saleem
Overall food is good but last time chicken pieces are not cooked properly.
I love popeyes, but I hate coming to this one. Every time it's always a long wait for my food, even if I order ahead. I tried ordering online this time but it forces you to enter a code they send to your email and it doesn't match even when you copy paste it so you can't order online. I went in to order and the cashier kept putting everything in as combos even though I told her it was just the sandwich. I tried to get the strawberry cheesecake pie but was told it was a 15 min wait for them, didn't want to wait that long so declined. I tried to order a popcorn shrimp a la carte (on the website its 3.99), and it kept ringing in as 7.99, so took that off. and when I tried to order the ghost pepper sandwhich she put it in as a spicy chicken instead and tried to no let me order it saying its the spiciest sandwhich they have. I told her I knew what I wanted and put it in as i ordered. Originally wanted the two sandwiches, two pies and popcorn shrimp and walked out with only the two sandwiches. Got home and the ghost pepper sandwich isn't even spicy so I feel like they didn't make it as they should have.
Atmosphere: 3
Food: 4
Service: 1
Marsha Palmer
This fried chicken is better than most but the place needs fixing up. Doesn't look clean and well kept at
This place was so slow I ordered first and they just stood around doing nothing. Plus can hardly speak English…. Wasnt gunna leave a review but after waiting 15 min for a sandwich figured I had nothing better to do. If you don’t mind waiting so long for incompetent people to make ur order then don’t bother comingAlso a baby is crying and won’t shut up even him doesn’t like the service
Atmosphere: 1
Food: 1
Service: 1
Is it just me or has the hospitality industry lost all knowledge of what a Customer is vs. What an employee is?? I walk in to more and more of these units , not just Popeyes. It truly feels like the employees are being made to do something wrong . I feel guilty for ordering. Like I've caused grief due to my ordering and them having to "work" there is no hustle no level of any excitement at all. It's depressing. Best of luck your gonna need it.
very bad service. a lot of wait time for order. i ordered large fries and they are giving fries in a small box which does not match the standard size.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
*wanted to edit with an update* I returned to the store today because I really believed I deserved some money back. The manager insisted she wasn't the same person as last night (she 100% was.) I started to tell her my story anyhow and she interrupted and said well it was a mobile order, I asked how she knew if she wasn't the one last night and she just stared.She "spoke to the owner" and said they remade my wings and offered me a pop, that's all they could do. I stood my ground, said I really thought I deserved some money back. I was extremely inconvenienced for a potentially really dangerous mistake THEY made. I asked if I could speak to the owner. She gave me some Gmail address. She said she would go talk to him again. 20 minutes later, she never returned and was no where to be found. So I left the store. My toddler was getting impatient.Also note I left a complaint with public health as they seemed to indifferent about the raw chicken.I also just spoke to Popeyes Canada who without question refunded me, apologized and escalated it to the regional representative.It's my wedding anniversary. My husband and I both love wings. I ordered almost $90 in wings. Drove to pick them up (10 minutes from my house) in a snow storm.We arranged for our kids to eat dinner at the neighbours so we would have an hour of quiet dinner time.We sit down, my husband takes a bite. Raw. We check others, all raw.I call the store. "Bring them all back." I tell them to start cooking them I'll be there in 15 to 20 minutes depending on road conditions. I get there. They haven't started cooking them. So I then need to spend the next 20 minutes waiting. I explained it was my anniversary and I was spending my hour of kid free time there.They did remake my order. Thankfully. And they threw in "some extra wings", 2 to be exact. ?And they offered me a free pop.So I drove there and back twice. My husband possibly got food poisoning, and I had to come home and then put my children to bed while the wings got cold. Because kid free time was over.I asked for some money off. They said no, but we can give you a pop.I will not return. So disappointed. Ruined the entirety of dinner.
Atmosphere: 1
Food: 1
Service: 1
Very very rude staff. I would like to talk to the owner of this franchise located at Hespeler road Cambridge in order to register my complaint
Restaurant was clean and nice, service was polite and acceptable, but my food was really disappointing. The chicken was fine and my apple pie was actually very good, but the fries were incredibly stale and didn't taste like much of anything.
Atmosphere: 4
Food: 2
Service: 4
I see the name as Raj on my receipt who took my order. Did not take take my order properly. I had to go home and come back and re order. I was the only customer at that time I'm the restaurant, even then if he is not good at taking order shouldn't be at the
Service: 1
The atmosphere if you dine in is pretty depressing. However, they made quality fried chicken that we love it. A huge plus to their staff that sometimes compensates us with extras whenever the pieces are a bit smaller. Their daily deals aren't a huge deal, but still a little extra saving compared to normal
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Spicy Chicken Sandwich, Popeye's Spicey Chicken with Mashed Potatoes and Gravy, Signature Chicken
Overall food is good but last time chicken pieces are not cooked properly.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Chicken, Spicy Chicken Sandwich
It was pretty quiet when I entered. The staff was friendly and helpful when recommending a dipping sauce to me.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Restaurantji Recommends
Mind blowing
Atmosphere: 5
Food: 5
Service: 5
Great staff! Will visit
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Chicken, Cajun Fries, Onion Rings
The front girl has attitude of all wold.
I love popeyes, but I hate coming to this one. Every time it's always a long wait for my food, even if I order ahead. I tried ordering online this time but it forces you to enter a code they send to your email and it doesn't match even when you copy paste it so you can't order online. I went in to order and the cashier kept putting everything in as combos even though I told her it was just the sandwich. I tried to get the strawberry cheesecake pie but was told it was a 15 min wait for them, didn't want to wait that long so declined. I tried to order a popcorn shrimp a la carte (on the website its 3.99), and it kept ringing in as 7.99, so took that off. and when I tried to order the ghost pepper sandwhich she put it in as a spicy chicken instead and tried to no let me order it saying its the spiciest sandwhich they have. I told her I knew what I wanted and put it in as i ordered. Originally wanted the two sandwiches, two pies and popcorn shrimp and walked out with only the two sandwiches. Got home and the ghost pepper sandwich isn't even spicy so I feel like they didn't make it as they should have.
Atmosphere: 3
Food: 4
Service: 1
This fried chicken is better than most but the place needs fixing up. Doesn't look clean and well kept at
Atmosphere: 3
Food: 4
Service: 4