Tim Hortons

1 Bass Pro Mills Dr, Concord
(905) 532-0345

Recent Reviews

Glany Saldanha

Everything is good. Didn't find their own WiFi.

Atmosphere: 5

Food: 5

Service: 5

Gagan Goraya

Always crowded. Usually lineup. Food is decent but service is very ordinary. Today I stopped again for tea and Tim bits.

Atmosphere: 2

Food: 4

Service: 2

Dina Vah

Dirty place and all things

Atmosphere: 1

Food: 2

Service: 1

Allan Abraham

Worst serviceNo thank youNo sorryMaking weird faces while giving out coffees

Sankarlal Gilari Chandrasekar

Service is Very Quick..It’s located near the BassPro store inside the Vaughan Mall.

Atmosphere: 5

Food: 4

Service: 5

Teach Legal

I went to the Tim Hortons Location. I ordered 4 small French Vanilla’s. 5 female staff members were busy yapping away. Please hire competent staff. The garbage was over (full). I asked to use the washroom and was told ‘the manager told us to keep it locked sorry’. Even my 81 year old brother was denied use of the washroom. Sad to say, you may have cheaper staff but the lack of competency is to its worst. Pls have them clean the tables, take out garbage and clean the washroom. The mall is beautiful and the visitors to this mall should be treated with respect when they spend for products and services. This location has just put the name of ‘Tim Hortons’ as a franchise into a poor category. Kindly step up to the Franchise name. Thank You.

Mike B

There was this old indian lady who was aggressively screaming when explaining. She was very threatening and can be heard in the whole store. Despite, I was being calm. She kept giving me dirty and menacing looks even though I just gave up and exited the store.Most of the tim hortons offer cold plastic cup for free but this is the only store that was charging customers 10c and forcing to get a hot cup. The service and quality had gone down because they keep hiring staff who doesn’t have basic manner or etiquette when treating customers.

Atmosphere: 1

Food: 1

Service: 1

Mohammad Naser Halim

Poor customer service and also the are selling stinky coffee and all the staff was so rude hope this Timhortons Change all service as soon as

Atmosphere: 1

Food: 1

Service: 1

Jashanpreet Singh

They didn't even have a paper to print receipts. They didn't even give common things like an oreo ice cap!

Atmosphere: 3

Food: 3

Service: 3

Hjdjsj Faglevyrgd

It is a good Tim Hortons and the food was delicious but the service wasn't the kind of service I wanted but the atmosphere was the worst part. Most of the time, the atmosphere stinks like someone farted there.Parking: It was quite easy to find a parking.

Atmosphere: 1

Food: 5

Service: 4

Recommended dishes: Wrap

Robert B

Slow ...and they don't have MOBILE ordering

Atmosphere: 1

Food: 1

Service: 1

blake stevenson

What a nightmare of a place. Never ended up getting the food I ordered. It was cold and I waited for 15min for a

Atmosphere: 1

Food: 1

Service: 1

Chika Emecheta

I ordered a bagel which was taking forever .. I noticed one of the staff was playing with a bagel that was left on the order counter behind the cashier . I reminded the cashier again that I was still waiting and then she went to give me that same bagel the staff was playing with . He literally opened it and was discussing on my food. I showed the cashier what was happening and she ordered another one. The same guy took it to the girl at the back(kitchen) to give it to me (that same bagel I rejected). Lolz….Unluckily for them I could see everything happening. Imagine what they do to other people’s food. I literally eat my whole days meal at Tim Hortons as it’s close to my office. This is the first time I paid attention to them. ?But never again.

Food: 3

Service: 1

Helen Zayya

The wedges was full of short hair and the staff didn't care when I showed them.

Atmosphere: 1

Food: 1

Service: 1

Gary Zhang

The cashier had no patience when I checked the menu on screen. She Just kept pushing me hurry up many times with a bad attitude.

Atmosphere: 4

Food: 3

Service: 2

Load More