Person who took my order was eating chips and touching her mouth and face. She started making food without washing, and her hand touched the food she grabbed with tongs... I just left. Food poisoning is no joke.
Benjamin Poirier
Solid, fast, and friendly service with delicious food at reasonable prices. no complaints!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: General Tao's Chicken, Fish, Beef, Pad See EW, Roll, Spring Roll
Marco Antonio Cárdenas Chávez
There is a woman giving service there. Omg, she's rude and nasty.
Atmosphere: 3
Food: 4
Service: 1
T Lewis
Long wait on a Friday nightOne person workingGood was good
Christy Zavitske
Horrible customer service, the lady working was rude and no manners. She even yelled at customers behind me. Food was poor quality to what I usually get - minuscule amount of chicken.Had to ask for napkins and it was like I was such an inconvenience.Do not recommend.
Atmosphere: 1
Food: 2
Service: 1
Silvana Ursini
First and last time at this particular Thai Express. I could deal with the lack of customer service but my favorite dish (usually purchased at the Kanata location was a huge disappointment. My stir fry dish is usually served with crispy fish, this one was saugy and mushy. I don’t plan to go back unless I see new management. Saturday at 5:00 pm and I was the only customer there.
Atmosphere: 1
Food: 2
Service: 2
Kris Galibey
Very rude. Worst thai express experience. Would not recommend this
Atmosphere: 1
Food: 1
Service: 1
Y A
I've never had sushi before, tried it for the first time. But it was amazing and delicious. As you can see in the picture, the beauty is there, but the food is very delicious, especially I will not forget to praise the people who make it. Gaffy spoke pleasantly and dealt very well, listening to the name volcano as we wentVegetarian options: YesKid-friendliness: YesWheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Daniel Goss
Loved it!Parking: Huge parking lot
Atmosphere: 5
Food: 5
Service: 5
Rob Thompson
Would give this place a zero if rating system went that low. Horrible service, orders forgotten. Employees are rude to the customers. Worst experience ever, been a couple of times and always the same. Will never be going
Absolutely appalled at the lack of customer service I just experienced. I asked for the vegetarian sauce and the employee argued adamantly that they didn’t have that. For a good minute we went back and forth. After yelling multiple times across the restaurant for another employee they eventually found the sauce.Honestly I don’t think I’ll ever go back which is unfortunate because I have always enjoyed the food. For $16 to be treated like that, and receive mediocre food was mind blowing.Absolutely no reason to argue with customers just because you’re unaware of the options that your serving.Partner went to ask for napkins as the dispenser was empty and when he said “Excuse me..” the same woman whipped around and very rudely said “What!”Then threw them on the counter.Vegetarian options: You get treated poorly for daring to request.
Service: 1
Mike
I wouldn’t go back, my food tasted like it was cooked in plastic. I would’ve been better off just throwing my $20 in the garbage because that’s where my food ended up anyway.
Food: 1
Heidi Coleman
Ordered beef pad Thai as I always do in Ottawa. The beef was tough and tasted old. There was no tofu in it and when I asked later they said it doesn't come in it you have to now pay extra yet it was still listed on menu. Noodles were mush. I will not eat here again. NOT like the original owner or Ottawa chains at
Atmosphere: 2
Food: 1
Service: 2
Trudy Johnston
I ordered a #3 red curry with shrimp. It was the worst meal I have ever had at this location or any other location. The curry sauce was brown instead of red and lumpy. Awful. Hardly no vegetables except for mini corn. Will never eat there again. Sad because I love Thai food.
Atmosphere: 1
Food: 1
Service: 1
Victoria Moreau
Great place to order from! Love the fried rice which happens to be gluten free - a rarity these days!Dietary restrictions: Gluten free options available
Person who took my order was eating chips and touching her mouth and face. She started making food without washing, and her hand touched the food she grabbed with tongs... I just left. Food poisoning is no joke.
Solid, fast, and friendly service with delicious food at reasonable prices. no complaints!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: General Tao's Chicken, Fish, Beef, Pad See EW, Roll, Spring Roll
There is a woman giving service there. Omg, she's rude and nasty.
Atmosphere: 3
Food: 4
Service: 1
Long wait on a Friday nightOne person workingGood was good
Horrible customer service, the lady working was rude and no manners. She even yelled at customers behind me. Food was poor quality to what I usually get - minuscule amount of chicken.Had to ask for napkins and it was like I was such an inconvenience.Do not recommend.
Atmosphere: 1
Food: 2
Service: 1
First and last time at this particular Thai Express. I could deal with the lack of customer service but my favorite dish (usually purchased at the Kanata location was a huge disappointment. My stir fry dish is usually served with crispy fish, this one was saugy and mushy. I don’t plan to go back unless I see new management. Saturday at 5:00 pm and I was the only customer there.
Atmosphere: 1
Food: 2
Service: 2
Very rude. Worst thai express experience. Would not recommend this
Atmosphere: 1
Food: 1
Service: 1
I've never had sushi before, tried it for the first time. But it was amazing and delicious. As you can see in the picture, the beauty is there, but the food is very delicious, especially I will not forget to praise the people who make it. Gaffy spoke pleasantly and dealt very well, listening to the name volcano as we wentVegetarian options: YesKid-friendliness: YesWheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Loved it!Parking: Huge parking lot
Atmosphere: 5
Food: 5
Service: 5
Would give this place a zero if rating system went that low. Horrible service, orders forgotten. Employees are rude to the customers. Worst experience ever, been a couple of times and always the same. Will never be going
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Absolutely appalled at the lack of customer service I just experienced. I asked for the vegetarian sauce and the employee argued adamantly that they didn’t have that. For a good minute we went back and forth. After yelling multiple times across the restaurant for another employee they eventually found the sauce.Honestly I don’t think I’ll ever go back which is unfortunate because I have always enjoyed the food. For $16 to be treated like that, and receive mediocre food was mind blowing.Absolutely no reason to argue with customers just because you’re unaware of the options that your serving.Partner went to ask for napkins as the dispenser was empty and when he said “Excuse me..” the same woman whipped around and very rudely said “What!”Then threw them on the counter.Vegetarian options: You get treated poorly for daring to request.
Service: 1
I wouldn’t go back, my food tasted like it was cooked in plastic. I would’ve been better off just throwing my $20 in the garbage because that’s where my food ended up anyway.
Food: 1
Ordered beef pad Thai as I always do in Ottawa. The beef was tough and tasted old. There was no tofu in it and when I asked later they said it doesn't come in it you have to now pay extra yet it was still listed on menu. Noodles were mush. I will not eat here again. NOT like the original owner or Ottawa chains at
Atmosphere: 2
Food: 1
Service: 2
I ordered a #3 red curry with shrimp. It was the worst meal I have ever had at this location or any other location. The curry sauce was brown instead of red and lumpy. Awful. Hardly no vegetables except for mini corn. Will never eat there again. Sad because I love Thai food.
Atmosphere: 1
Food: 1
Service: 1
Great place to order from! Love the fried rice which happens to be gluten free - a rarity these days!Dietary restrictions: Gluten free options available
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Poke Bowl