Was cut off by your van on Hurontario, weaving in and out of traffic. Keep it professional
Accomplished Theory
Vanilla Buttercream has to be the best flavoured coffee out there! We've tried their other flavours and enjoyed them very much. The staff and owner are very friendly and a pleasure to deal with. Give them a try!
Atmosphere: 5
Food: 5
Service: 5
Darkdolphie X
I bought from their website for the first time after trying their English Toffee flavored coffee from Amazon (really great coffee flavor), as I saw they have 2 lb bulk bags of coffee, instead of just the small 12 oz bags. I ordered some bulk bags of coffee on a weekend (just recently got into making cold-brew coffee at home), so understandably my order was not "shipped" until Monday. What is surprising to me, is that some business days have already gone by and there is NO sign of my order being delivered (it should have already gotten here by now if it was shipped on Monday, not like Ontario is that far away from QC - most standard shipping takes 2-3 business days max from ON to QC). Reviews suggested that Java Works is speedy on both shipping and on delivering orders, often within a few business days - so of course I was hoping for the same speedy delivery for my order. However, I checked the tracking today (Friday now) and it is STILL stuck on "label created" - the carrier is keeping the package unscanned and it's being held hostage in their office, instead of delivering to me like they're supposed to.EDIT: I did hear back after emailing java works contact email that they will look into why the package is not moving/no updates on tracking, and if no luck working with the carrier, then they would reship my order.EDIT 2: The Java works customer support team did an excellent job in resolving the issue with me. They got the carrier to finally scan in the package and once it finally got moving, it was delivered in about 2 business days (though took around 7-8 business days total due to the carrier error). Java works also gave me a bonus for the trouble, which I really appreciated.
suzanne bourque
Got wrong order. Emailed them, 2 days later no reply so I called them. The toll free line is not working so I called using the long distance line, got transferred to a mailbox. Left message. No reply yet. Lousy after sales service! correction: I got an email back with apologies for delay in responding and all was resolved in a very satisfying result for me. Thanks a million.
Wendy Xie
I really liked the 12 oz bag of English Toffee flavored coffee I bought on Amazon and wanted to buy bulk size so I could make batches of cold-brew coffee at home. I was glad to see they offered larger 2 lbs bags directly on their website so I decided to order some after seeing reviews of speedy shipping and speedy delivery. My shipment unfortunately got stuck without moving for a week (carrier left it sitting in their office unscanned, no fault of Java Works) and I was disappointed initially. However, after I reached out, the Java Works support team did go above and beyond to make things right with me. They contacted the carrier to look into the stuck package and gave me a bonus for the trouble. Once the package was finally scanned in and moving, it delivered to me in about 2 business days (though in total took 7-8 business days, due to carrier error).
Holly
Spectacular coffe, smooth and delicious blends. Only coffee I drink. The quality is remarkable
4n2t0
I bought 3 varieties (Metropolitan, Peru and Sumatra). None of the packages indicated a roast date, not even an expiry date like the less expensive grocery brands. The Metro blend didn't seem all that fresh, not stale, but definitely not Muldoon's Coffee fresh (my regular coffee supplier). There were quite a few quakers in the Metro blend, less so for the other two varieties, where the bean quality was definitely much better. Both the Metro blend and the Peru products should be considered light coffee, with the Samatra leaning towards dark. If you like the Metro blend, save yourself a boat load of money and buy cheap Eight O'Clock Coffee, sadly, you won't be able to tell the difference and it's less than half the price!This was a $50 mistake, one that I will not be repeating ever again. I'm very disappointed with my purchase and the overall quality of the products I received. If you want ridiculously fresh coffee at an equivalent price shop at Muldoon's Coffee, you'll be glad you did.Follow up: Thanks for the reply, I really appreciate it. I can guarantee you that none of the bags I received had any date on them, bottom, top, side, front, back, nothing. Either it fell off the bag or someone forgot to label them.
Evan Loreto-Lee
Javaworks has consistently prepared delicious coffee paired with exemplary customer service. They are quick, responsive and they stand by the quality of their products.
Joe Bizzarro
Amended review, as per request.Coffee products are very good, but shipping makes it not worthwhile (granted, that's on Canada Posts exorbitant fees) -- will eagerly await free-shipping promotion.3stars due to poor store hours. Even a morning pickup window on the weekend would help.
Dana Hayes
The only place I buy my coffee from now! It is the best quality coffee I have ever had, specifically their flavoured coffees. They are not the classic artificial flavour taste many flavoured coffees have, they are flavourful but subtle at the same time. I don’t live very near them but I order it anyways since nothing else compares! Highly recommend the canadian maple, it is my favourite :)
Coffee is good. Customer Service is not.As a new customer I tried contacting Java Works to have some questions answered (which weren't on the website) and not one person could help. The front desk person was really nice and tried but ultimately I couldn't get any of my questions answered which was disappointing. I emailed. I phoned probably four times, each time I was told there would be someone to help but no on picked up the phone and it kept going to voicemail. I even left a voicemail for the owner, never received a call back.Coffee is pretty good though, too bad about the customer service.
Staci R
This is the best flavored coffee I have ever had. It is very hard to find good quality flavor coffee as it's not the most popular among coffee drinkers but this place does not disappoint. I ordered the blueberry cobbler, neapolitan, maple and coconut macaroon and all were shockingly great - I was worried about the neapolitan but it really did taste like the ice-cream. The coffee is such high quality which I think is why the unusual flavors all work. Thanks for giving me renewed belief in flavored coffee - I will be ordering again!
R K
I’m reviewing the Costa Rica Single Origin coffee that I purchased online from JavaWorks and man am I happy I did so. This coffee is so aromatic and rich in taste yet a medium bodied delicious roast of a coffee. Highly recommend this and can’t wait to try the other medium roasts they have here.We have actually stopped our daily morning coffee chain purchases since we started making this roast at home.Nothing like waking up in the morning to the smell of this coffee brewing.My only suggestion to JavaWorks would be to switch to a re-sealable bag for the 5lb coffee packaging so we don’t have to find ways to keep the aroma sealed as we work our way through the big pouch of coffee.
Kris R
I’m reviewing the Costa Rica Single Origin coffee that I purchased online from JavaWorks and man am I happy I did so. This coffee is so aromatic and rich in taste yet a medium bodied delicious roast of a coffee. Highly recommend this and can’t wait to try the other medium roasts they have here.We have actually stopped our daily morning coffee chain purchases since we started making this roast at home.Nothing like waking up in the morning to the smell of this coffee brewing.My only suggestion to JavaWorks would be to switch to a re-sealable bag for the 5lb coffee packaging so we don’t have to find ways to keep the aroma sealed as we work our way through the big pouch of coffee.
Sal V
I was looking for a particular Bigelow tea that wasn't visible at any other store. Hence decided to visit Java Works and I was impressed! They have amazing collection of coffee with different types of roasts. A definite visit for a coffee lover who likes to try different coffees.
Was cut off by your van on Hurontario, weaving in and out of traffic. Keep it professional
Vanilla Buttercream has to be the best flavoured coffee out there! We've tried their other flavours and enjoyed them very much. The staff and owner are very friendly and a pleasure to deal with. Give them a try!
Atmosphere: 5
Food: 5
Service: 5
I bought from their website for the first time after trying their English Toffee flavored coffee from Amazon (really great coffee flavor), as I saw they have 2 lb bulk bags of coffee, instead of just the small 12 oz bags. I ordered some bulk bags of coffee on a weekend (just recently got into making cold-brew coffee at home), so understandably my order was not "shipped" until Monday. What is surprising to me, is that some business days have already gone by and there is NO sign of my order being delivered (it should have already gotten here by now if it was shipped on Monday, not like Ontario is that far away from QC - most standard shipping takes 2-3 business days max from ON to QC). Reviews suggested that Java Works is speedy on both shipping and on delivering orders, often within a few business days - so of course I was hoping for the same speedy delivery for my order. However, I checked the tracking today (Friday now) and it is STILL stuck on "label created" - the carrier is keeping the package unscanned and it's being held hostage in their office, instead of delivering to me like they're supposed to.EDIT: I did hear back after emailing java works contact email that they will look into why the package is not moving/no updates on tracking, and if no luck working with the carrier, then they would reship my order.EDIT 2: The Java works customer support team did an excellent job in resolving the issue with me. They got the carrier to finally scan in the package and once it finally got moving, it was delivered in about 2 business days (though took around 7-8 business days total due to the carrier error). Java works also gave me a bonus for the trouble, which I really appreciated.
Got wrong order. Emailed them, 2 days later no reply so I called them. The toll free line is not working so I called using the long distance line, got transferred to a mailbox. Left message. No reply yet. Lousy after sales service! correction: I got an email back with apologies for delay in responding and all was resolved in a very satisfying result for me. Thanks a million.
I really liked the 12 oz bag of English Toffee flavored coffee I bought on Amazon and wanted to buy bulk size so I could make batches of cold-brew coffee at home. I was glad to see they offered larger 2 lbs bags directly on their website so I decided to order some after seeing reviews of speedy shipping and speedy delivery. My shipment unfortunately got stuck without moving for a week (carrier left it sitting in their office unscanned, no fault of Java Works) and I was disappointed initially. However, after I reached out, the Java Works support team did go above and beyond to make things right with me. They contacted the carrier to look into the stuck package and gave me a bonus for the trouble. Once the package was finally scanned in and moving, it delivered to me in about 2 business days (though in total took 7-8 business days, due to carrier error).
Spectacular coffe, smooth and delicious blends. Only coffee I drink. The quality is remarkable
I bought 3 varieties (Metropolitan, Peru and Sumatra). None of the packages indicated a roast date, not even an expiry date like the less expensive grocery brands. The Metro blend didn't seem all that fresh, not stale, but definitely not Muldoon's Coffee fresh (my regular coffee supplier). There were quite a few quakers in the Metro blend, less so for the other two varieties, where the bean quality was definitely much better. Both the Metro blend and the Peru products should be considered light coffee, with the Samatra leaning towards dark. If you like the Metro blend, save yourself a boat load of money and buy cheap Eight O'Clock Coffee, sadly, you won't be able to tell the difference and it's less than half the price!This was a $50 mistake, one that I will not be repeating ever again. I'm very disappointed with my purchase and the overall quality of the products I received. If you want ridiculously fresh coffee at an equivalent price shop at Muldoon's Coffee, you'll be glad you did.Follow up: Thanks for the reply, I really appreciate it. I can guarantee you that none of the bags I received had any date on them, bottom, top, side, front, back, nothing. Either it fell off the bag or someone forgot to label them.
Javaworks has consistently prepared delicious coffee paired with exemplary customer service. They are quick, responsive and they stand by the quality of their products.
Amended review, as per request.Coffee products are very good, but shipping makes it not worthwhile (granted, that's on Canada Posts exorbitant fees) -- will eagerly await free-shipping promotion.3stars due to poor store hours. Even a morning pickup window on the weekend would help.
The only place I buy my coffee from now! It is the best quality coffee I have ever had, specifically their flavoured coffees. They are not the classic artificial flavour taste many flavoured coffees have, they are flavourful but subtle at the same time. I don’t live very near them but I order it anyways since nothing else compares! Highly recommend the canadian maple, it is my favourite :)
Restaurantji Recommends
Coffee is good. Customer Service is not.As a new customer I tried contacting Java Works to have some questions answered (which weren't on the website) and not one person could help. The front desk person was really nice and tried but ultimately I couldn't get any of my questions answered which was disappointing. I emailed. I phoned probably four times, each time I was told there would be someone to help but no on picked up the phone and it kept going to voicemail. I even left a voicemail for the owner, never received a call back.Coffee is pretty good though, too bad about the customer service.
This is the best flavored coffee I have ever had. It is very hard to find good quality flavor coffee as it's not the most popular among coffee drinkers but this place does not disappoint. I ordered the blueberry cobbler, neapolitan, maple and coconut macaroon and all were shockingly great - I was worried about the neapolitan but it really did taste like the ice-cream. The coffee is such high quality which I think is why the unusual flavors all work. Thanks for giving me renewed belief in flavored coffee - I will be ordering again!
I’m reviewing the Costa Rica Single Origin coffee that I purchased online from JavaWorks and man am I happy I did so. This coffee is so aromatic and rich in taste yet a medium bodied delicious roast of a coffee. Highly recommend this and can’t wait to try the other medium roasts they have here.We have actually stopped our daily morning coffee chain purchases since we started making this roast at home.Nothing like waking up in the morning to the smell of this coffee brewing.My only suggestion to JavaWorks would be to switch to a re-sealable bag for the 5lb coffee packaging so we don’t have to find ways to keep the aroma sealed as we work our way through the big pouch of coffee.
I’m reviewing the Costa Rica Single Origin coffee that I purchased online from JavaWorks and man am I happy I did so. This coffee is so aromatic and rich in taste yet a medium bodied delicious roast of a coffee. Highly recommend this and can’t wait to try the other medium roasts they have here.We have actually stopped our daily morning coffee chain purchases since we started making this roast at home.Nothing like waking up in the morning to the smell of this coffee brewing.My only suggestion to JavaWorks would be to switch to a re-sealable bag for the 5lb coffee packaging so we don’t have to find ways to keep the aroma sealed as we work our way through the big pouch of coffee.
I was looking for a particular Bigelow tea that wasn't visible at any other store. Hence decided to visit Java Works and I was impressed! They have amazing collection of coffee with different types of roasts. A definite visit for a coffee lover who likes to try different coffees.