The heat in the dining area was full tilt when ours +8C outside. The one girl out of two was really awful. No customer service skills at all. I almost felt marginalized. I asked for a foot long turkey on a flat bread and she wanted to serve me a flatbread that was already torn a quarter way through the foot long flat bread. I said I wanted one that was not already torn so it can be cut right in the middle and she gave me a look with attitude. Then I felt so rushed to tell her what I wanted on it. There was no smile or thank you or any welcoming at all. No signs of a heart within her. I will never go to this location ever again!!!
Atmosphere: 1
Food: 2
Service: 1
Linda Rosado
Walked in at 10 am, and no one at the counter, I waited for like 5 mins. No one came out to help out. I walked out, very hungry, I sat in my car while I was writing this review. I could see inside, Stull no one at the counter.
Service: 1
Apurv Patre
Food Quality was not great during my visit.
Atmosphere: 2
Food: 1
Service: 3
Gurmukh Singh Dhillon
Toaster not working.
Atmosphere: 2
Food: 4
Service: 1
Raine Mclean
Charged me twice for an order after saying it was declined.said oh it should come back into your account. Been almost 2 hours the money is still out of my account. The workers would not give me a number to call, or even help the slightest. Just saying we don’t know we don’t know. This is absolutely the worst customer service and absolutely useless. Paid $20 in total for a sub that they couldn’t even toast. Ridiculous
Service: 1
courtney mckenzie
I was very disappointed in my visit for my lunch break. I went in, waited for my turn as there was about 5 people ahead of me and only one worker so I patiently waited. I noticed a girl walk in as I did, but she just went and sat at the table with her hoodie on. Long story short it’s now my turn and the sandwich artist ask what bread I would like and she took it out and placed it on the counter as she continued to finish with the customers ahead of me. As I waited another customer comes in and the lady with the hoodie at the table I mentioned earlier gets up, goes behind the counter and begins to take the customers order who came in after me. So I’m thrown back as I’ve been waiting for about 15-20minutes in line and don’t understand why this new customer is being served next by someone who wasn’t wearing the subway uniform but she was wearing regular outside/street clothes and just got up and went behind the counter to prepare the food which I also thought to be very unsanitary. So I asked why she was serving him before me then she went to give me attitude as if I had no right to ask such a question and went on to say he was her brother. Which I understood but was very disgusted with the fact the sleeve of her sweater that was outside attire was all over my bread that was placed down before, so I told her and she gave more attitude asked if I wanted another bread which at that point I was very offended and turned off from the food in general and would have walked out but didn’t have time to go anywhere else. I was on my lunch break so I just told her to switch the bread and she did. All while slamming the bread box door in the process as if I was wrong for what I asked. I’ve went to subway for many many years for the freshness and healthy food choices but what she did was very unsanitary and unprofessional. She also went on to say she wasn’t on the clock and was just making it for her brother but at the end of the day I’m a paying customer who spent lots of money at subway but I will not return to this location as I felt very disrespected and unappreciated. A restaurant should hold a high regard for cleanliness which I know subway usual does but that lady very much so did not and was unprofessional to go with it. I hope you guys fix this issue. Btw the actual server was great but the other girl who was wearing street clothes so I couldn’t see her name tag was really inconsiderate and like I said UNPROFESSIONAL!
Atmosphere: 1
Food: 1
Service: 1
ethan m
Worst subway I’ve ever been to. They throw your sub together like they’re blindfolded. They will open an hour later than the time they have listed. I called to ask if they are open and they said yes. I come in and they’re still setting up and tell me it’ll take 15 minutes to finish. After I had already called and they confirmed they’re open. Worst customer service I have ever had in my life.
Atmosphere: 1
Food: 1
Service: 1
Timothy McPhail
Wish I could give a zero. The cafe was incredibly dirty, the ice machine was broken, and they were out of basic ingredients. I was disgusted at the food, will definitely never be back.
Atmosphere: 1
Food: 1
Service: 1
Kameshwaran Ramachandran
I was served a spoiled Tuna sandwich and when I took it back for a refund, the girl said she doesn't have the authority to do it. I submitted a complaint on their website, but nobody at their store cares.
Atmosphere: 1
Food: 1
Service: 1
Alexandra Val
Fountain drink machine broken. Was not disclosed prior to purchase. I would not have made my purchase at this location had I known.Service from friendly staff was timely.
Awesome food and very nice staff! Restaurant was also very clean. Highly recommend this location!
MANPREET SINGH
Really Cheap Owner /Manager I started work at this location during training I never got my pay for the training ???
Jay Chitroda
If only I could rate it zero. This girl working here serves as if she is giving free food. The veggie patty is cold. Literally cold. We waited for initial 5 min when she finally steps out and assist us. And then serves as if we are here for free food. A big NO for this location and specially if this is your server. Adding the recipes so the host id is recorder so atleast the owners get to know.
Grace Paul
Though the food we ordered was amazing, in terms of service, this location was somewhat disappointing.
Pat A
Don’t order from here on any delivery app. Not good customer service.
The heat in the dining area was full tilt when ours +8C outside. The one girl out of two was really awful. No customer service skills at all. I almost felt marginalized. I asked for a foot long turkey on a flat bread and she wanted to serve me a flatbread that was already torn a quarter way through the foot long flat bread. I said I wanted one that was not already torn so it can be cut right in the middle and she gave me a look with attitude. Then I felt so rushed to tell her what I wanted on it. There was no smile or thank you or any welcoming at all. No signs of a heart within her. I will never go to this location ever again!!!
Atmosphere: 1
Food: 2
Service: 1
Walked in at 10 am, and no one at the counter, I waited for like 5 mins. No one came out to help out. I walked out, very hungry, I sat in my car while I was writing this review. I could see inside, Stull no one at the counter.
Service: 1
Food Quality was not great during my visit.
Atmosphere: 2
Food: 1
Service: 3
Toaster not working.
Atmosphere: 2
Food: 4
Service: 1
Charged me twice for an order after saying it was declined.said oh it should come back into your account. Been almost 2 hours the money is still out of my account. The workers would not give me a number to call, or even help the slightest. Just saying we don’t know we don’t know. This is absolutely the worst customer service and absolutely useless. Paid $20 in total for a sub that they couldn’t even toast. Ridiculous
Service: 1
I was very disappointed in my visit for my lunch break. I went in, waited for my turn as there was about 5 people ahead of me and only one worker so I patiently waited. I noticed a girl walk in as I did, but she just went and sat at the table with her hoodie on. Long story short it’s now my turn and the sandwich artist ask what bread I would like and she took it out and placed it on the counter as she continued to finish with the customers ahead of me. As I waited another customer comes in and the lady with the hoodie at the table I mentioned earlier gets up, goes behind the counter and begins to take the customers order who came in after me. So I’m thrown back as I’ve been waiting for about 15-20minutes in line and don’t understand why this new customer is being served next by someone who wasn’t wearing the subway uniform but she was wearing regular outside/street clothes and just got up and went behind the counter to prepare the food which I also thought to be very unsanitary. So I asked why she was serving him before me then she went to give me attitude as if I had no right to ask such a question and went on to say he was her brother. Which I understood but was very disgusted with the fact the sleeve of her sweater that was outside attire was all over my bread that was placed down before, so I told her and she gave more attitude asked if I wanted another bread which at that point I was very offended and turned off from the food in general and would have walked out but didn’t have time to go anywhere else. I was on my lunch break so I just told her to switch the bread and she did. All while slamming the bread box door in the process as if I was wrong for what I asked. I’ve went to subway for many many years for the freshness and healthy food choices but what she did was very unsanitary and unprofessional. She also went on to say she wasn’t on the clock and was just making it for her brother but at the end of the day I’m a paying customer who spent lots of money at subway but I will not return to this location as I felt very disrespected and unappreciated. A restaurant should hold a high regard for cleanliness which I know subway usual does but that lady very much so did not and was unprofessional to go with it. I hope you guys fix this issue. Btw the actual server was great but the other girl who was wearing street clothes so I couldn’t see her name tag was really inconsiderate and like I said UNPROFESSIONAL!
Atmosphere: 1
Food: 1
Service: 1
Worst subway I’ve ever been to. They throw your sub together like they’re blindfolded. They will open an hour later than the time they have listed. I called to ask if they are open and they said yes. I come in and they’re still setting up and tell me it’ll take 15 minutes to finish. After I had already called and they confirmed they’re open. Worst customer service I have ever had in my life.
Atmosphere: 1
Food: 1
Service: 1
Wish I could give a zero. The cafe was incredibly dirty, the ice machine was broken, and they were out of basic ingredients. I was disgusted at the food, will definitely never be back.
Atmosphere: 1
Food: 1
Service: 1
I was served a spoiled Tuna sandwich and when I took it back for a refund, the girl said she doesn't have the authority to do it. I submitted a complaint on their website, but nobody at their store cares.
Atmosphere: 1
Food: 1
Service: 1
Fountain drink machine broken. Was not disclosed prior to purchase. I would not have made my purchase at this location had I known.Service from friendly staff was timely.
Restaurantji Recommends
Awesome food and very nice staff! Restaurant was also very clean. Highly recommend this location!
Really Cheap Owner /Manager I started work at this location during training I never got my pay for the training ???
If only I could rate it zero. This girl working here serves as if she is giving free food. The veggie patty is cold. Literally cold. We waited for initial 5 min when she finally steps out and assist us. And then serves as if we are here for free food. A big NO for this location and specially if this is your server. Adding the recipes so the host id is recorder so atleast the owners get to know.
Though the food we ordered was amazing, in terms of service, this location was somewhat disappointing.
Don’t order from here on any delivery app. Not good customer service.