Service was unbelievable!! Joey blew us away!! 10 out of 10!!
Shirley Foley
Good is very tasty, and the servers are very friendly.
Atmosphere: 5
Food: 5
Service: 5
Marcie D
Great place for a quick bite and drink!
Atmosphere: 4
Food: 5
Service: 4
Cat B
Management is great (I wish I could remember his name but he completely changed my view of the location after my initial visits). The best Chuck’s for providing all deals with great service. Unlike other Chuck’s, the salsa and sour cream is complimentary if you need more.Unfortunately I don’t enjoy here for viewing my hockey games as the bar staff is very snobby and uninterested in you if not a regular it feels.
Atmosphere: 5
Food: 5
Service: 5
michael walsh
My only complaint is that chucks fort erie used to have tinted front windows, we are blinded by the light corporate needs to get with the program and get these windows tinted again, many complaints about the sunlight, it used to be perfect, now it’s quit annoying for the customers.
Atmosphere: 5
Food: 4
Service: 5
Catherine Hunt
My food was so good and my husband love his stake and lobster and I had a burger ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger, Spinach and Artichoke Dip
Brandon Near
I will state first that this horrible review involves a server called Danielle as well as this kitchen staff working at the time of this review. Me and some friends decided to go to chucks for some half off apps, before arriving over the course of a couple of hours we had tried calling over 10 times to check if they could seat 9 people which all calls were met with their answering machine. Due to this me and one of the people in our party went ahead and checked if they could in person before the rest of us arrived which at first they hesitated despite well over half of the restaurant being empty and the 5 tables that were seated were almost done eating.Once our full group was seated we had ordered drinks where I had ordered an iced tea, it then took over 10 minutes for our drinks to come where my drink was never even delivered yet all other 8 people in the group did receive their drinks. Following this the waitress had asked for our food in between this 10 minutes wait time, as to which everyone else's order was taken, where I said I needed a minute and then she promptly took the rest of the orders, took everyone's menu and left until the drinks came.5 minutes after the drinks came the waitress asked "I didn't miss anything, did I?" where I have now been waiting 10 minutes for my order to taken and told her I won't be ordering anymore. Now besides the waitress being rude, dismissive, forgetful, and blatantly ignoring me, the food was also terrible.3 people in the group ordered the spinach dip where 2 of the people eating one of the orders got sick and the pita bread of all 3 orders were rock solid, proven by us banging the bread against the table without it breaking or flexing. Approximately 5-10 minutes later the waitress only asked 1 of the dip orders if they wanted chips yet didn't ask the 2 other people that ordered it if they wanted the same, when the chips finally came out they were cold meaning they had been sitting for probably 10 minutes and forgot to take them out with the main order.As we were all very upset and annoyed with our experience at this point, the waitress tried to double charge 2 members in the group as she miscalculated how much money she was supposed to have taken and proceeded to try and scam them into paying for more than they were supposed to. This is the worst experience I have ever had with food and this is comparable to McDonald's and even burger king where the people were nicer and had better food.If my dying words could be one thing, don't touch this place with a 20ft pole, it will be the biggest waste of money you have ever spent. The best part of the negative reviews against this business are also the computer generated responses asking for the customer to send an email for them to look into it. This place is a joke.
Atmosphere: 1
Food: 1
Service: 1
Donna Gignac
Exceptionally friendly service. Nikki is lovely!!!
Atmosphere: 5
Food: 5
Service: 5
Dannie Whittingham
Grab some beers on a Friday afternoon beer was cold and reasonable. Wings lacked any effort.
Atmosphere: 3
Food: 2
Service: 4
erikthechosenone_
(1-20-24)As we got there it took over 10 minutes for us to be seen to order drinks. After we received drinks, my female received the wrong one. We waited another additional 10-15 minutes just for the waitress “Brandy” to come to our area so I can flag her down and let her know we received the wrong drink. Instead of the Iced Tea that was ordered, she received a can of tonic water (which she doesn’t drink) and a glass to fill it. Although the can doesn’t even fill the glass all the way. We finally received it. She apologized, we said it was ok. It was a quite friendly interaction all around. It was not too crowded in there. We received our food not too long after it was ordered. She never really checked up on us. Like other waiters and waitresses do. One set off for me not to even tip. Was the fact that when I was going to tip originally. I noticed the price was a little high (I forgot I ordered a Heineken). So when I canceled the tip. It terminated the transaction as a whole on the little card machine that they distribute to pay. I don’t know if that made her frustrated or what. But it was an honest mistake. When she returned with the card swipe machine. I asked her why the price was so high and I then explained how the appetizers were 50% off after 9pm. But before I can even finish, I was cut off and she asked “What was confusing? Didn’t I give you a receipt??” With a very STANK attitude. But it was her mistake, because when she gave us the to-go containers. She put the receipt underneath it. So we didn’t even know we had a receipt. As she was standing there my girl, pointed out that I ordered a Heineken. Which made sense as to why the bill was slightly higher than expected and we understood why the price was the way it was. The waitress was still standing there and seen that I understood why it was so high. She continued to find and take the receipt from under the to-go container and read the receipt out loud to us. Every little detail from the things we ordered. As if we didn’t already clear the air a few seconds prior. She made me feel stupid. The whole interaction was quite unnecessary. After I originally was going to tip her $10. She ruined it and got NOTHING. What I should’ve done was tipped the nice gentleman that told us “Have A Good Night, I hope you enjoyed, thanks for coming”. I was going to tip our waitress ¢0.01. But that would’ve been too petty. I usually enjoy coming here. But after being serviced by that ONE bad apple. I will never be returning again. I appreciate the service that I received in the past. But man if this is the type of staff the establishment hires. I would rather spend my money elsewhere.EDIT: (1-30-24) You are probably wondering why I cared about the price, if I was going to originally tip $10 anyways. I was just wondering that’s all. I did not expect it to be $38, but I see in Canada y’all have a different taxing system. Like “Harmonized Sales Tax” and “Honest To Goodness Fee”. But again yea the total price was not a big deal. I was simply just wondering that’s all.
I honestly have to say that the food here is SO reasonably priced as well as the Tap Beer! I mean hello $4.00 18oz during happy hour!!! The food is good for the cost, so its not the BEST, but for what you pay it is good! The service has been awesome every time I have visited and its a pretty cool looking place! Will definitely go back :-)
Atmosphere: 4
Food: 3
Service: 5
Nikki Erickson
Nikki is seriously the most upbeat and friendliest server here. She's quick on her toes, knows this restaurant inside and out. Never afraid to joke around and is always in a positive mood. She's quick to correct issues and to cash out. Seriously the only reason I will come back is for this rockstar. Food is decent and the discounted apps make for a great atmosphere.Parking: It's in a strip mall and on the corner so there's lots of parking.Wheelchair accessibility: Has wheelchair accessibility for indoor and outdoor dining.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Big Chuck Burger and Fries, Chicken Quesadillas, Loaded Cheese Fries
jesse lorenz
Nikki was awesome, as always .
Atmosphere: 5
Food: 5
Service: 5
Bj Alt
Nikki was the best.. thanks too her we will be back. Thanks
Service was unbelievable!! Joey blew us away!! 10 out of 10!!
Good is very tasty, and the servers are very friendly.
Atmosphere: 5
Food: 5
Service: 5
Great place for a quick bite and drink!
Atmosphere: 4
Food: 5
Service: 4
Management is great (I wish I could remember his name but he completely changed my view of the location after my initial visits). The best Chuck’s for providing all deals with great service. Unlike other Chuck’s, the salsa and sour cream is complimentary if you need more.Unfortunately I don’t enjoy here for viewing my hockey games as the bar staff is very snobby and uninterested in you if not a regular it feels.
Atmosphere: 5
Food: 5
Service: 5
My only complaint is that chucks fort erie used to have tinted front windows, we are blinded by the light corporate needs to get with the program and get these windows tinted again, many complaints about the sunlight, it used to be perfect, now it’s quit annoying for the customers.
Atmosphere: 5
Food: 4
Service: 5
My food was so good and my husband love his stake and lobster and I had a burger ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger, Spinach and Artichoke Dip
I will state first that this horrible review involves a server called Danielle as well as this kitchen staff working at the time of this review. Me and some friends decided to go to chucks for some half off apps, before arriving over the course of a couple of hours we had tried calling over 10 times to check if they could seat 9 people which all calls were met with their answering machine. Due to this me and one of the people in our party went ahead and checked if they could in person before the rest of us arrived which at first they hesitated despite well over half of the restaurant being empty and the 5 tables that were seated were almost done eating.Once our full group was seated we had ordered drinks where I had ordered an iced tea, it then took over 10 minutes for our drinks to come where my drink was never even delivered yet all other 8 people in the group did receive their drinks. Following this the waitress had asked for our food in between this 10 minutes wait time, as to which everyone else's order was taken, where I said I needed a minute and then she promptly took the rest of the orders, took everyone's menu and left until the drinks came.5 minutes after the drinks came the waitress asked "I didn't miss anything, did I?" where I have now been waiting 10 minutes for my order to taken and told her I won't be ordering anymore. Now besides the waitress being rude, dismissive, forgetful, and blatantly ignoring me, the food was also terrible.3 people in the group ordered the spinach dip where 2 of the people eating one of the orders got sick and the pita bread of all 3 orders were rock solid, proven by us banging the bread against the table without it breaking or flexing. Approximately 5-10 minutes later the waitress only asked 1 of the dip orders if they wanted chips yet didn't ask the 2 other people that ordered it if they wanted the same, when the chips finally came out they were cold meaning they had been sitting for probably 10 minutes and forgot to take them out with the main order.As we were all very upset and annoyed with our experience at this point, the waitress tried to double charge 2 members in the group as she miscalculated how much money she was supposed to have taken and proceeded to try and scam them into paying for more than they were supposed to. This is the worst experience I have ever had with food and this is comparable to McDonald's and even burger king where the people were nicer and had better food.If my dying words could be one thing, don't touch this place with a 20ft pole, it will be the biggest waste of money you have ever spent. The best part of the negative reviews against this business are also the computer generated responses asking for the customer to send an email for them to look into it. This place is a joke.
Atmosphere: 1
Food: 1
Service: 1
Exceptionally friendly service. Nikki is lovely!!!
Atmosphere: 5
Food: 5
Service: 5
Grab some beers on a Friday afternoon beer was cold and reasonable. Wings lacked any effort.
Atmosphere: 3
Food: 2
Service: 4
(1-20-24)As we got there it took over 10 minutes for us to be seen to order drinks. After we received drinks, my female received the wrong one. We waited another additional 10-15 minutes just for the waitress “Brandy” to come to our area so I can flag her down and let her know we received the wrong drink. Instead of the Iced Tea that was ordered, she received a can of tonic water (which she doesn’t drink) and a glass to fill it. Although the can doesn’t even fill the glass all the way. We finally received it. She apologized, we said it was ok. It was a quite friendly interaction all around. It was not too crowded in there. We received our food not too long after it was ordered. She never really checked up on us. Like other waiters and waitresses do. One set off for me not to even tip. Was the fact that when I was going to tip originally. I noticed the price was a little high (I forgot I ordered a Heineken). So when I canceled the tip. It terminated the transaction as a whole on the little card machine that they distribute to pay. I don’t know if that made her frustrated or what. But it was an honest mistake. When she returned with the card swipe machine. I asked her why the price was so high and I then explained how the appetizers were 50% off after 9pm. But before I can even finish, I was cut off and she asked “What was confusing? Didn’t I give you a receipt??” With a very STANK attitude. But it was her mistake, because when she gave us the to-go containers. She put the receipt underneath it. So we didn’t even know we had a receipt. As she was standing there my girl, pointed out that I ordered a Heineken. Which made sense as to why the bill was slightly higher than expected and we understood why the price was the way it was. The waitress was still standing there and seen that I understood why it was so high. She continued to find and take the receipt from under the to-go container and read the receipt out loud to us. Every little detail from the things we ordered. As if we didn’t already clear the air a few seconds prior. She made me feel stupid. The whole interaction was quite unnecessary. After I originally was going to tip her $10. She ruined it and got NOTHING. What I should’ve done was tipped the nice gentleman that told us “Have A Good Night, I hope you enjoyed, thanks for coming”. I was going to tip our waitress ¢0.01. But that would’ve been too petty. I usually enjoy coming here. But after being serviced by that ONE bad apple. I will never be returning again. I appreciate the service that I received in the past. But man if this is the type of staff the establishment hires. I would rather spend my money elsewhere.EDIT: (1-30-24) You are probably wondering why I cared about the price, if I was going to originally tip $10 anyways. I was just wondering that’s all. I did not expect it to be $38, but I see in Canada y’all have a different taxing system. Like “Harmonized Sales Tax” and “Honest To Goodness Fee”. But again yea the total price was not a big deal. I was simply just wondering that’s all.
Restaurantji Recommends
I honestly have to say that the food here is SO reasonably priced as well as the Tap Beer! I mean hello $4.00 18oz during happy hour!!! The food is good for the cost, so its not the BEST, but for what you pay it is good! The service has been awesome every time I have visited and its a pretty cool looking place! Will definitely go back :-)
Atmosphere: 4
Food: 3
Service: 5
Nikki is seriously the most upbeat and friendliest server here. She's quick on her toes, knows this restaurant inside and out. Never afraid to joke around and is always in a positive mood. She's quick to correct issues and to cash out. Seriously the only reason I will come back is for this rockstar. Food is decent and the discounted apps make for a great atmosphere.Parking: It's in a strip mall and on the corner so there's lots of parking.Wheelchair accessibility: Has wheelchair accessibility for indoor and outdoor dining.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Big Chuck Burger and Fries, Chicken Quesadillas, Loaded Cheese Fries
Nikki was awesome, as always .
Atmosphere: 5
Food: 5
Service: 5
Nikki was the best.. thanks too her we will be back. Thanks
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingers
Tara was great, very nice environment ?
Atmosphere: 5
Food: 5
Service: 5