Absolutely fabulous drive thru employeesAlways so pleasant
Service: 5
Alan Li
The food was terrible. The bagel I ordered was burnt and the drinks were so watery.
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Donut
Ruth Dow
This was an amazing experience! I had just fallen on ice, and the Take-out Server offered, and provided, me with a rubber glove full of ice-cubes!So, as I sipped my lovely Coffee, I treated my swollen, bruised Temple - which totally healed in a matter of days!Thank you!
Atmosphere: 5
Food: 5
Service: 5
Ruth Miriam Dow
After falling on ice, I ordered a coffee. When the Server saw the scar on my Temple, she offered and provided me with a plastic glove full of ice cubes - by which the swelling and bruising have been greatly diminished! This is caring Service I so appreciate! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Thestorm Gaming
Consistently poor service, always incorrect orders given. They gave me milk instead of tea ?
Atmosphere: 1
Food: 1
Service: 1
Garth Hunt
Finally found a tims that gets my order right everyday. The staff are nice and quick and efficient.I look forward to going here every morning as it's across the street from my job site
Atmosphere: 4
Food: 5
Service: 5
Arash Salamat
Low internet and toilet it’s not clean,sometimes tables not clean,the seats need change but staff it’s nice and clean.
Food: 5
Natalie Caine
Had really fresh and awesome food through the drive thru. The woman on the drive through window right now was super efficient and friendly.
Food: 5
Service: 5
Miles Z
I got food poisoning from the chicken wrap and I had to correct the drive thru worker twice. Expected better from tim
Food: 1
Service: 3
Raza Datoo
Double check your drive thru order when you receive it. Gotten the wrong coffee on more than 1
The Tim’s is designed for two drive-thru lanes and one has been closed for over a year now. It causes a dangerous overflow situation on Woodbine and someone has the potential to get hurt.
s h
The most garbage Tim hortons. Avoid going here. The employees are rude, they never give you the right food. Absolutely dirty and disgusting.
Albert K.
Service is very badTook 12min to get 3 medium size of Sparkling quencherNever go back this locationNot even want to give 1
Atmosphere: 3
Food: 4
Deepak Dongre
Lovely location. Very courteous staff and fast service. Nice out of town spot for a coffee
Atmosphere: 5
Food: 5
Service: 5
Cindy Hua
Subject: Unpleasant Experience at Tim Hortons Drive ThruDear Tim Hortons Management,I am writing to express my disappointment regarding a recent visit to your establishment's drive-thru at 7:17 AM this morning. I believe it is important to provide feedback so that you can continue to uphold the high standard of service that Tim Hortons is known for.Upon placing my order, I proceeded to the cashier without any vehicles ahead or behind me. I was asked if I possessed a rewards card, to which I responded affirmatively. Subsequently, I retrieved the scan code from my mobile phone, a process that took no more than 30 seconds. Upon completion of the scan, the cashier admonished me, stating, "Can you please ensure you have your rewards card ready when using the Drive Thru?"Certainly, I understand the practicality of having one's rewards card prepared prior to making a purchase. However, I would like to emphasize the context of my situation. I had exited the highway spontaneously upon noticing your Tim Hortons location, with the intention of making a quick purchase. Given the absence of vehicles ahead of me and the simplicity of my order, I was under the impression that I would have ample time to access my rewards card while stationary.The manner in which this reminder was conveyed left me feeling somewhat belittled and impatiently dealt with. It was as though my mere 30-second delay was inconveniencing the cashier's time. I admit, this experience has significantly dampened my mood. In my nearly two decades of living in Canada, I have never encountered such treatment from any Tim Hortons staff. I must highlight that the majority of the staff I've interacted with over the years have been nothing but courteous and patient.As a loyal patron of Tim Hortons, I believe in the values that your brand represents – both as a Canadian staple and as an establishment that serves a diverse clientele from all corners of the world. It is my sincere hope that each individual, regardless of their background, is treated equitably within your establishment's premises. In a country as welcoming and inclusive as Canada, I believe this principle should extend to all aspects of customer service, including within Tim Hortons.I trust that you value customer feedback and take it seriously in your continuous efforts to enhance the customer experience. I look forward to a more positive encounter during my future visits to Tim Hortons.Thank you for your attention to this matter.Kid-friendliness: Adult-friendliness
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Breakfast Sandwich Egg Cheese Sausage on an English Muffin, Wrap
Absolutely fabulous drive thru employeesAlways so pleasant
Service: 5
The food was terrible. The bagel I ordered was burnt and the drinks were so watery.
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Donut
This was an amazing experience! I had just fallen on ice, and the Take-out Server offered, and provided, me with a rubber glove full of ice-cubes!So, as I sipped my lovely Coffee, I treated my swollen, bruised Temple - which totally healed in a matter of days!Thank you!
Atmosphere: 5
Food: 5
Service: 5
After falling on ice, I ordered a coffee. When the Server saw the scar on my Temple, she offered and provided me with a plastic glove full of ice cubes - by which the swelling and bruising have been greatly diminished! This is caring Service I so appreciate! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Consistently poor service, always incorrect orders given. They gave me milk instead of tea ?
Atmosphere: 1
Food: 1
Service: 1
Finally found a tims that gets my order right everyday. The staff are nice and quick and efficient.I look forward to going here every morning as it's across the street from my job site
Atmosphere: 4
Food: 5
Service: 5
Low internet and toilet it’s not clean,sometimes tables not clean,the seats need change but staff it’s nice and clean.
Food: 5
Had really fresh and awesome food through the drive thru. The woman on the drive through window right now was super efficient and friendly.
Food: 5
Service: 5
I got food poisoning from the chicken wrap and I had to correct the drive thru worker twice. Expected better from tim
Food: 1
Service: 3
Double check your drive thru order when you receive it. Gotten the wrong coffee on more than 1
Service: 3
Restaurantji Recommends
The Tim’s is designed for two drive-thru lanes and one has been closed for over a year now. It causes a dangerous overflow situation on Woodbine and someone has the potential to get hurt.
The most garbage Tim hortons. Avoid going here. The employees are rude, they never give you the right food. Absolutely dirty and disgusting.
Service is very badTook 12min to get 3 medium size of Sparkling quencherNever go back this locationNot even want to give 1
Atmosphere: 3
Food: 4
Lovely location. Very courteous staff and fast service. Nice out of town spot for a coffee
Atmosphere: 5
Food: 5
Service: 5
Subject: Unpleasant Experience at Tim Hortons Drive ThruDear Tim Hortons Management,I am writing to express my disappointment regarding a recent visit to your establishment's drive-thru at 7:17 AM this morning. I believe it is important to provide feedback so that you can continue to uphold the high standard of service that Tim Hortons is known for.Upon placing my order, I proceeded to the cashier without any vehicles ahead or behind me. I was asked if I possessed a rewards card, to which I responded affirmatively. Subsequently, I retrieved the scan code from my mobile phone, a process that took no more than 30 seconds. Upon completion of the scan, the cashier admonished me, stating, "Can you please ensure you have your rewards card ready when using the Drive Thru?"Certainly, I understand the practicality of having one's rewards card prepared prior to making a purchase. However, I would like to emphasize the context of my situation. I had exited the highway spontaneously upon noticing your Tim Hortons location, with the intention of making a quick purchase. Given the absence of vehicles ahead of me and the simplicity of my order, I was under the impression that I would have ample time to access my rewards card while stationary.The manner in which this reminder was conveyed left me feeling somewhat belittled and impatiently dealt with. It was as though my mere 30-second delay was inconveniencing the cashier's time. I admit, this experience has significantly dampened my mood. In my nearly two decades of living in Canada, I have never encountered such treatment from any Tim Hortons staff. I must highlight that the majority of the staff I've interacted with over the years have been nothing but courteous and patient.As a loyal patron of Tim Hortons, I believe in the values that your brand represents – both as a Canadian staple and as an establishment that serves a diverse clientele from all corners of the world. It is my sincere hope that each individual, regardless of their background, is treated equitably within your establishment's premises. In a country as welcoming and inclusive as Canada, I believe this principle should extend to all aspects of customer service, including within Tim Hortons.I trust that you value customer feedback and take it seriously in your continuous efforts to enhance the customer experience. I look forward to a more positive encounter during my future visits to Tim Hortons.Thank you for your attention to this matter.Kid-friendliness: Adult-friendliness
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Breakfast Sandwich Egg Cheese Sausage on an English Muffin, Wrap