Always feel good everytime I go In. The owner and employees are always friendly and welcoming. Just love it and definitely recommend to everyone to go in and see for themselves!!! Won’t go to anywhere else to get ice cream. Thank you ⭐️
Atmosphere: 5
Food: 5
Service: 5
Stacey McLeod
We have got ice cream here many times and always had great service and great quality.Most recently I was extremely impressed with our order and purchase of a cake. The gentleman who took care of it was friendly, helpful and fun. The cake was exactly how we had ordered it so not only did it taste delicious, it also looked awesome. We will definitely be returning for cakes in the future.
Atmosphere: 5
Food: 5
Service: 5
Steve Mcgill
We always walk down here to get
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Warm Brownie Sundae
Maks
I love this location when the owner is there. He's nice and does a good job. But went last evening and the guy working there didn't understand what we were ordering despite it being a typical menu item and had no idea how to make it. It came out way smaller than usual with the wrong ingredients. I think he was new, but if that's the case he shouldn't be working alone until properly trained.
Atmosphere: 3
Food: 2
Service: 1
Patricia Moraga
I only got 75% of my rainbow …bucket was full of pocket holes …and it was no student this was a very mature man that served me besides that 45% was fresh ice cream but the rest was just glazed ice cream and tasted old …as if I got the left over from the old bucket…I passed subway over this :(:(:(:( there goes BYE to my lunch money almost half garbage…my experienced was ruinedI’m never going back what a waste of $$$$$$$
Food: 1
Dagmara Czuba
My kids love their ice creams and staff is always so helpful and lovely.
Atmosphere: 5
Food: 5
Service: 5
Farhin Khan
Really disappointed with the phone call I just had with the owner. Very rude and defensive, also raised his voice at me! I ordered an ice cream cake in person and it was missing the “cake” part for my friend’s birthday. Instead of nicely communicating with me, he was yelling and not understanding the situation at all or taking any fault. He also mentioned that there is an option online to add the cake but the cake order was made in person. There was no solution and no attempt to resolve it.I am super disappointed with this interaction with the owner! Customer service was really poor
Service: 1
Supa Ill
Fresh ice cream. Friendly workers and simply recommended
jharlaar
Great service and high quality ice cream.Only quibble is the price for the quantity given. Was pretty surprised at how little one scoop really is and the price with tax for 2 wafer cones and one small scoop $14.87.I guess I've grown accustomed to the Boathouse.
Jennifer Riddell-Metzler
Good ice cream, nice people that work there but expensive. Ice cream cakes WAY TOO EXPENSIVE! $45.00 for a basic vanilla, I could've bought 8-9 containers of vanilla at the store for that, so I won't buy a cake anymore. Nice occasional treat for a cone.
Great customer service, very clean store, best ice cream in town, owner is extremely kind!
Cate G
Baskin Robbins is so, so good. Their chocolate chip cookie dough ice cream is the best I’ve had and I am always craving it. My issue with my visit tonight was that we came in a hour before close and the staff seemed kinda cheesed we were there and they were like spraying stuff and putting chairs up around us as we were trying to enjoy our stuff. I totally get it it just wasn’t the best look.
Eva Munch
One of our favorite ice cream ???? spots. Friendly and helpful service. Perfect treat on a hot day. Lots of verity, great selection of frozen cakes too.
Tisha Picardo
Very small single scoop of icecream. I've been to the mississauga location and their sizes were bigger.. so rating 3.We purchased 4 single scoops but the quantity was very less.. not sure if this is the norm here in Guelph
Juan S. & family - J-Crew
First time at this Baskin-Robbins Speedvale location.My wife, our son, and I came for a treat.Well, it was a great idea to come over. We were delighted by their awesome flavors and options.We were assisted by Manasa and by Sreeraj. They were very polite, friendly, and helpful. They also show that they care by the way they treated my son.Their service plus the amazing ice creams... both combined, makes it a wonderful experience.The store was very clean and well maintained.We will definitely keep coming back for more delicious ice creams ??Fully recommended ???????
Always feel good everytime I go In. The owner and employees are always friendly and welcoming. Just love it and definitely recommend to everyone to go in and see for themselves!!! Won’t go to anywhere else to get ice cream. Thank you ⭐️
Atmosphere: 5
Food: 5
Service: 5
We have got ice cream here many times and always had great service and great quality.Most recently I was extremely impressed with our order and purchase of a cake. The gentleman who took care of it was friendly, helpful and fun. The cake was exactly how we had ordered it so not only did it taste delicious, it also looked awesome. We will definitely be returning for cakes in the future.
Atmosphere: 5
Food: 5
Service: 5
We always walk down here to get
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Warm Brownie Sundae
I love this location when the owner is there. He's nice and does a good job. But went last evening and the guy working there didn't understand what we were ordering despite it being a typical menu item and had no idea how to make it. It came out way smaller than usual with the wrong ingredients. I think he was new, but if that's the case he shouldn't be working alone until properly trained.
Atmosphere: 3
Food: 2
Service: 1
I only got 75% of my rainbow …bucket was full of pocket holes …and it was no student this was a very mature man that served me besides that 45% was fresh ice cream but the rest was just glazed ice cream and tasted old …as if I got the left over from the old bucket…I passed subway over this :(:(:(:( there goes BYE to my lunch money almost half garbage…my experienced was ruinedI’m never going back what a waste of $$$$$$$
Food: 1
My kids love their ice creams and staff is always so helpful and lovely.
Atmosphere: 5
Food: 5
Service: 5
Really disappointed with the phone call I just had with the owner. Very rude and defensive, also raised his voice at me! I ordered an ice cream cake in person and it was missing the “cake” part for my friend’s birthday. Instead of nicely communicating with me, he was yelling and not understanding the situation at all or taking any fault. He also mentioned that there is an option online to add the cake but the cake order was made in person. There was no solution and no attempt to resolve it.I am super disappointed with this interaction with the owner! Customer service was really poor
Service: 1
Fresh ice cream. Friendly workers and simply recommended
Great service and high quality ice cream.Only quibble is the price for the quantity given. Was pretty surprised at how little one scoop really is and the price with tax for 2 wafer cones and one small scoop $14.87.I guess I've grown accustomed to the Boathouse.
Good ice cream, nice people that work there but expensive. Ice cream cakes WAY TOO EXPENSIVE! $45.00 for a basic vanilla, I could've bought 8-9 containers of vanilla at the store for that, so I won't buy a cake anymore. Nice occasional treat for a cone.
Restaurantji Recommends
Great customer service, very clean store, best ice cream in town, owner is extremely kind!
Baskin Robbins is so, so good. Their chocolate chip cookie dough ice cream is the best I’ve had and I am always craving it. My issue with my visit tonight was that we came in a hour before close and the staff seemed kinda cheesed we were there and they were like spraying stuff and putting chairs up around us as we were trying to enjoy our stuff. I totally get it it just wasn’t the best look.
One of our favorite ice cream ???? spots. Friendly and helpful service. Perfect treat on a hot day. Lots of verity, great selection of frozen cakes too.
Very small single scoop of icecream. I've been to the mississauga location and their sizes were bigger.. so rating 3.We purchased 4 single scoops but the quantity was very less.. not sure if this is the norm here in Guelph
First time at this Baskin-Robbins Speedvale location.My wife, our son, and I came for a treat.Well, it was a great idea to come over. We were delighted by their awesome flavors and options.We were assisted by Manasa and by Sreeraj. They were very polite, friendly, and helpful. They also show that they care by the way they treated my son.Their service plus the amazing ice creams... both combined, makes it a wonderful experience.The store was very clean and well maintained.We will definitely keep coming back for more delicious ice creams ??Fully recommended ???????