Dairy Queen Grill & Chill

304 Stone Rd W Unit 4, Guelph
(519) 763-0892

Recent Reviews

Sarah Ralston

I just received an order delivered. This is now the second time I have orderd and they have prepared the wrong food or made the food with the incorrect toppings. Plus it's come cold. Delivery company insisted its the restaurants fault.

Food: 1

Service: 2

Kim H

Drive through was busy, nothing in the blizzard not happy about it. I will be going into the store and chatting with

Food: 1

Service: 1

Bill Brunson

The girl that prepared my meal did a fantastic job and has the best customer service skills! Thank you for making my day :)

Atmosphere: 5

Food: 5

Service: 5

Jayme McKechnie

Definetly the worst service from any dairy queen I have ever been too. I’ve waited less time for my food at a sit down restaurant. Wait times in the drive thru are ridiculous - i’m the only person there why does it take 18 mins to make a chicken wrap? Meanwhile my order is pretty much always missing something or put together sloppily, spilling food all over the bag. I’m usually not the type to write reviews, but I come to this location decently often because it’s closest to me and i’m disappointed almost every single time.

Atmosphere: 1

Food: 1

Service: 1

Jillian Cutler

Got a snickerdoodle cookie dough blizzard February 2nd in the evening. It was probably the best blizzard I’ve had. Whoever made it deserves a

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Fudge, Cookie Dough, Chicken Strips

Ahmed Ragab

Chocolate dip cone ??

Atmosphere: 3

Food: 5

Service: 5

sierra webb

Service takes forever, seems like they're never fully

Atmosphere: 1

Food: 3

Service: 1

Parry Luetke

Loyal to the very end. I told everyone about the Saturday deal even my employer. To say i m devastated is an understatement. Will not return until I see the deal reinstated.

Atmosphere: 1

Food: 1

Service: 1

Maxwell Skinner

I used to go every Saturday and randomly throughout the week but they just took away the Saturday deal my roommate and I were devastated had to leave and walk home empty handed. Will not be back until the deal is back not for a blizzard not for a burger not until the daily deals are back.

Atmosphere: 1

Food: 1

Service: 1

Duncan McRae

Decent chain, ice cream is consistent and tasty. This place was clean and bright, staff all young teens, all the equal of their position, friendly and polite. Thanks!

Atmosphere: 3

Food: 5

Service: 4

Tiffany Chan

it’s kinda a hit or miss here, one time they forgot my cake and a couple other peoples and we waited for 20 mins until someone who purchased a cake got their back and we asked and they admitted they forgotedit: I went through the drive thru last night (oct 24) and i sat at the speaker for 5 minutes before someone took my order which isn’t a big deal because I understand they might be busy. They asked if I wanted a drink and I said no but when I got to the window and paid they handed me a 7up which I said I didn’t order and didn’t think I paid for so she took it back. When I checked my credit card statement it turns out I paid for the drink and the girl at the window didn’t inform me I paid for the drink, didn’t offer me a refund or anything and when they gave me my food (I had to park) they didn’t give me a receipt. It’s not a big deal because it’s only a couple dollars but I’ve never felt more disappointed

Food: 4

Service: 1

Igor Mykhaylyuk

I like to order there strawberry milkshake it so delicious. Yesterday I ordered pineapple milkshake and it was awesome as well.

Atmosphere: 5

Food: 5

Service: 5

Justin Holmes

Always great ice cream but the price is

Food: 4

Recommended dishes: Peanut Buster Parfait

em b

my blizzard was super runny, and the service was terrible. i find the people constantly rushing through the actual orders. I could hardly actually SPEAK in the drive through without the order taker rushing. Customer service has totally gone out the door. I am beyond disappointed. Its just rude.Not only are they rushing orders for some reason, but then we were waiting at the window for 10 mins for 2 blizzards and onion rings (the rings came out before the ice cream)This place needs really needs to get it together.

Service: 1

Daivd Dureid

Worst service I have ever seen. Racist staff. If this is the last ice cream location on earth, I will never ever for ever try buy something from here. Bad dairy queen, poor management, worst

Atmosphere: 1

Food: 1

Service: 1

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