Ordered online and they still took an extra 20 minutes to get me my sub that was ready and sitting behind the counter. When I finally got my sub the guy rudely says to me "well you could of said something". Very poor customer service !! Do yourselves a favour and drive the extra 10 minutes and go to the one on Silvercreek. Its worth the drive.
Atmosphere: 1
Food: 3
Service: 1
Rakshit Gupta
Only one worker working rude and can’t handle
Atmosphere: 1
Food: 1
Service: 1
Katie Nixon
The woman who runs this business is incredibly rude. My jaw has dropped several times as I’ve listened to the way she speaks to her staff. Last time I was in, she was blatantly rude to me and claimed that she couldn’t make my sub properly because I didn’t tell her every topping I wanted on my sub from the get go. Needless to say, she should not be working in this industry and I’m not shocked that there is new staff there every time I go in. Go elsewhere if you want good service.
Atmosphere: 1
Food: 4
Service: 1
nanc.y.b
I stopped at this location to pick up dinner on the way home one evening. I had totally forgotten this Mr. sub was even in this plaza.On this day, the store was clean, the food looked fresh, everything was well presented, and there were two employees working which was nice as there was a few people ahead in line.The tuna sub had a good amount of fish on it and the bread was fresh.I was in and out quickly and had no issues with our dinner.
Atmosphere: 4
Food: 5
Service: 5
Athena van Nacht
My favorite Mr. Sub. The employees here have always operated at an extremely high level of quality and professionalism you wouldn't necessarily expect from a chain food place.
Atmosphere: 5
Food: 5
Service: 5
Scott Jennings
Best Mr. Sub in Guelph! Always fresh bread, fresh toppings and great service! Keep up the great work team!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assorted Sub
Roger McInnis
Good subs, Good people running
Atmosphere: 5
Food: 5
Service: 5
Mike S
I used to come to this location because the young guy who worked there was awesome at his job and very polite, I believe he was Latin background and don’t see him anymore. He was pleasant to deal with and made my sub just how I like it. The speedvale location is very close to me and might go back if I don’t see him
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Assorted Sub
Tyson Whitelaw
Its very good food. The service is amazing.Way better than subway. I wish there was one more local to me.
It was a very pleasant atmosphere. The staff is very pleasant and kind. Pays special attention to children with you.The staff was polite, kind, quickly served.I will definitely go back again I was very pleased with the service. Vegetables fresh.Kid-friendliness: Gave my grandson special attention
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza, Assorted Sub
Alex Omiotek
I've had a couple hostile experiences while ordering such as being interrogated why my pre-ordered free reward sub came up as $0 when it was part of their app's reward system I earned for loyalty, but past that I've always been made a very good sub and left with a smile even that time. The younger guy and the manager lady both try their best to make sure you have a good sandwich. On recent visits I've had no issues!
Atmosphere: 3
Food: 5
Service: 5
shaun graham
The person was going to put bacon on my sandwich that was sitting out in the
Atmosphere: 2
Food: 1
Service: 1
Caylex
Very friendly service, very patient while we took a long a long time to decide! The food here is always fantastic. They've also never gotten an order wrong!Wheelchair accessibility: Accessible. Right next to a ramp (of sorts), buttons are functional
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Assorted Sub, Forty Creek Whisky BBQ
Ordered online and they still took an extra 20 minutes to get me my sub that was ready and sitting behind the counter. When I finally got my sub the guy rudely says to me "well you could of said something". Very poor customer service !! Do yourselves a favour and drive the extra 10 minutes and go to the one on Silvercreek. Its worth the drive.
Atmosphere: 1
Food: 3
Service: 1
Only one worker working rude and can’t handle
Atmosphere: 1
Food: 1
Service: 1
The woman who runs this business is incredibly rude. My jaw has dropped several times as I’ve listened to the way she speaks to her staff. Last time I was in, she was blatantly rude to me and claimed that she couldn’t make my sub properly because I didn’t tell her every topping I wanted on my sub from the get go. Needless to say, she should not be working in this industry and I’m not shocked that there is new staff there every time I go in. Go elsewhere if you want good service.
Atmosphere: 1
Food: 4
Service: 1
I stopped at this location to pick up dinner on the way home one evening. I had totally forgotten this Mr. sub was even in this plaza.On this day, the store was clean, the food looked fresh, everything was well presented, and there were two employees working which was nice as there was a few people ahead in line.The tuna sub had a good amount of fish on it and the bread was fresh.I was in and out quickly and had no issues with our dinner.
Atmosphere: 4
Food: 5
Service: 5
My favorite Mr. Sub. The employees here have always operated at an extremely high level of quality and professionalism you wouldn't necessarily expect from a chain food place.
Atmosphere: 5
Food: 5
Service: 5
Best Mr. Sub in Guelph! Always fresh bread, fresh toppings and great service! Keep up the great work team!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assorted Sub
Good subs, Good people running
Atmosphere: 5
Food: 5
Service: 5
I used to come to this location because the young guy who worked there was awesome at his job and very polite, I believe he was Latin background and don’t see him anymore. He was pleasant to deal with and made my sub just how I like it. The speedvale location is very close to me and might go back if I don’t see him
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Assorted Sub
Its very good food. The service is amazing.Way better than subway. I wish there was one more local to me.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Steak, Forty Creek Whisky BBQ
Tastey subs
Restaurantji Recommends
It was a very pleasant atmosphere. The staff is very pleasant and kind. Pays special attention to children with you.The staff was polite, kind, quickly served.I will definitely go back again I was very pleased with the service. Vegetables fresh.Kid-friendliness: Gave my grandson special attention
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza, Assorted Sub
I've had a couple hostile experiences while ordering such as being interrogated why my pre-ordered free reward sub came up as $0 when it was part of their app's reward system I earned for loyalty, but past that I've always been made a very good sub and left with a smile even that time. The younger guy and the manager lady both try their best to make sure you have a good sandwich. On recent visits I've had no issues!
Atmosphere: 3
Food: 5
Service: 5
The person was going to put bacon on my sandwich that was sitting out in the
Atmosphere: 2
Food: 1
Service: 1
Very friendly service, very patient while we took a long a long time to decide! The food here is always fantastic. They've also never gotten an order wrong!Wheelchair accessibility: Accessible. Right next to a ramp (of sorts), buttons are functional
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Assorted Sub, Forty Creek Whisky BBQ
Great food and great service. I love your subs.
Atmosphere: 5
Food: 5
Service: 5