Subway

West Hills, 995 Paisley Rd Building E/Unit 17, Guelph
(519) 821-4343

Recent Reviews

vince truman

Seems like a strange place to leave a review but this is the best subway I have ever been to. The freshest ingredients and the employees are not scared to load up your sub. Love this place!

Atmosphere: 5

Food: 5

Service: 5

subu rad

Workers who were serving us today were rushing our order even though I was the only person in the restaurant. I ordered a foot-long sub and they made me pay before they even finished making my order. Also, when I was choosing my toppings, they were dropping some on the floor and also slamming the sauce bottles really aggressively. I just don't understand what prompted this kind of behaviour as there were no other customers and I just politely asked for a sub. Due to the way they were acting, I felt very weird and uncomfortable.

Atmosphere: 1

Food: 2

Service: 1

Rohit Kumar

Very well served by gurpreet fantastic experience.

Atmosphere: 5

Food: 5

Service: 5

Neil Case

Terrible customer service, rude everytime I go, and I'm always polite and smiling at first. The good reviews are from family and friends 100 percent. I know it's a tough job for little pay, but I'm not a cat so don't kick me.

Atmosphere: 1

Food: 3

Service: 1

Chiragsinh Solanki

Poor customer service. I can give negative too.

Atmosphere: 1

Food: 2

Service: 1

B

Went in tonight to get the mozzarella bella.With out asking me she put on the fake mozzarella and not the real one so I asked does it not come with fresh mozzarella and she said oh we are out.She should have said something instead of trying to cover it up.Went home and ate it and it's not the same with the fake cheese.I was changed full price should have had a few dollars off or at least let me ask for something else !!

Food: 1

michael araya

When i ask them washroom .they told me to be customer..but am uber driver ..some times i pick from this store uber eat .at the end i paid but I didn't taken the one i bought.the mean think the way of explanation to me its bad .time 6:50pm today .

John MacDonald

Forgot items on all three subs I ordered. Avocado and rice is in the name of the sub.

Anna

Subway always leaves this same taste in my mouth that I don’t love. Pricing now is insane like a foot long for $16?? What. Everything at subway just taste the same. I want Mr. SubVegetarian options: Lots of veggie

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Teriyaki Crunch, Italian B M T, Meatballer

all things bright and beautiful

Poor customer service, rude will not be back

Harpreet Reona

These two young girls are doing great job. Neat and clean place. Excellent customer service. Must visit there.

Atmosphere: 5

Food: 5

Service: 5

Jenny K

Fast and excellent customer service. The girls are always nice to me. I want to mention that we can’t always complain about customer service, since today, the lady before me was super rude to the girls but they handled her very well. If you are having a bad day, then why are you getting mad at others. The lady asked for swiss cheese first and when the girl put the cheese on the meat and then she was asking about other type and wanted to change according to her preference and the girl politely asked if you want extra and again she yelled why would i pay extra. Still these girls served the customers with a broad smile. Highly recommend this location.

Alexandra J

Went to get a foot long and there was a discrepancy between the total on the till and the charge on the debit machine. At first they said it was the tax and then I broke it down for them and said their totals didn’t match! When I pointed it out, $4 difference, the employee said it was MY fault. I stood there wondering if he was joking or kidding but he was dead serious. I paid but advised them that when business overcharge customers by mistake, the item is free.Super rude and took no responsibility. .If you order from there, please ensure to check your totals and what they attempt to charge on your debit card or credit card. They literally tried to steal and deflect this on to the customer!

Bibi McKnight

Jasmin is very rude and also the guy with the facial hair. Customer service is very bad. I won’t give this business my business anymore. Lots of different place that sell sub not only subway. Very bad service

Tyler Longchamps

Been several times but have boycotted this location. Every single visit was met with multiple customers complaining about being skimped on the toppings and having to demand, not ask, for more.Management hovers over the sandwich artists like overwatch making sure your footlong only gets 2 pieces of spinach and 4 olives. Cheapskates and poor customer service. Go literally anywhere else.

Atmosphere: 1

Food: 1

Service: 1

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