Tim Hortons

715 Wellington St W, Guelph
(519) 763-2240

Recent Reviews

Tom Peterson

Washroom break lol

Tim Edwards

Significantly better than the other local Tim

Atmosphere: 4

Food: 4

Service: 4

Eric Jensen

Got 2 coffees to get a roll ups for me and my dad and they don’t tell you to scan the app when i asked if they can scan so I get my roll ups they said sorry can’t help you so they don’t ask/tell you to scan for your roll ups and then you don’t get your roll ups what an absolute scam

Service: 1

Matt Sohi

Service is slow via the ? . Grill cheese wasn't melted at all and thus luke warm. ?

Atmosphere: 4

Food: 3

Service: 3

Gurpreet 72

Food Quaylity is not good at all . Do no trust their foord

Atmosphere: 1

Food: 1

Service: 1

siroos kamali

Very rude indian workers, asked tor breakfast at 1 pm and they guy was too rude and telling me you know what time is it now we dont have breakfast but on the screen it says breakfast all thay i wish tim horto spend more time for them for customer service!!!!

Atmosphere: 1

Food: 1

Service: 1

Steve K

Me and my family enjoy getting Tim Hortons delivered on our Saturday mornings for breakfast, and I can't tell you the last time this location got our order correct. They consistently send the wrong items in the order. I highly recommend not placing an order at this location if you want to receive what you

Atmosphere: 4

Food: 4

Service: 1

Adam

I live around the corner from this Tim Hortons location, and every time that I have gone there, the drive-thru takes ridiculously long, even when there’s only a couple cars ahead of me (comparing to any other Tim Hortons location I’ve visited), on top of the fact that when I order food, they are “ Sold out” of whatever I’m looking to order. The staff are very friendly, but the service definitely needs an improvement.

Atmosphere: 3

Food: 4

Service: 1

Ben Roseboom

I ordered a Sausage and Egg on a Croissant, Coffee and Cookie.The drive thru worker was very nice and sweet, but her manager was a giant stress ball running around. Ended up only getting a coffee and a muffin somehow? Coffee was great, should probably make the girl on drive thru the manager instead.

Atmosphere: 3

Food: 1

Service: 1

Dan Wood

Always clean and a great staff.Parking: Huge lotKid-friendliness: Very friendly towards my son's always . They are great kids but they're kids and play and nobody minds everyone is very nice to us every time we go for a donut or a drink.Wheelchair accessibility: Easy to get in if your in a wheelchair very wide entry with double doors on both entry ways aswell as wheelchair door buttons to help aswell.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Reese Pieces Donut

Deborah Berry

Questions were answered.pleasant service! Thank you.Parking: LotsWheelchair accessibility: Good

Atmosphere: 5

Food: 5

Service: 5

Qutaiba

The staff is very bad, especially the elderly woman. She treated me in an impolite manner and made a mistake in the order and did not accept to change it. So I bought the order again and did not accept to use the Tim Horton card again. Management please educate her or include her in the customer treatment

Atmosphere: 5

Food: 5

Service: 1

Cheyserr Alanis

When I started my morning shift to a new company, I always my bfast here since this is on thw way everything was okay, until today, Dec 11 2023, 6ish in the morning. I encountered a very rude staff, not just one but 2 staffs, I actually felt racism!!!! The first one I asked politely, "Can I please have a straw?" She told me "ehh I am just new here" like you don't know where your straw is? The 2nd staff this got into my nerves, I asked politely again and she said "You have to wait I am kind of busy here" -- rudely! And I snapped! I shouted "Why do you have to do that I am a customer here!" And she said sarcasticaly "I am busy I am sorry with a smiling face, turned around from her workmates and gave me an eye roll! WHAT KIND OF CUSTOMER SERVICE IS THIS! I AM NOT EVEN RUDE IN THE FIRST PLACE! THESE 2 STAFFS ARE OBVIOUSLY RACISTS! YOU HAVE TO DO SOMETHIG ABT THIS! I didn't catch her name but for sure I know her face when I see her again!

Atmosphere: 1

Food: 1

Service: 1

Rusgel Galvez

I pass by the drive trough for two hotchocolate and bacon grilled cheese melts. After i paid, the guy told me to park my car and pickup my order inside?????

Barry Knarr

Nice place and the staff are very friendly and

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Reese Pieces Donut

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