Extremely Disappointed with Papa John's PHILLY CHEESESTEAK PAPADIAI recently ordered the PHILLY CHEESESTEAK PAPADIA from Papa John's, and I must say I was extremely disappointed with my experience.Firstly, the filling of the PAPADIA was supposed to consist of a delicious combination of cheese, steak, and onions. However, to my dismay, almost 90% of the filling was onions 8%? green peppers 2% meat It completely overshadowed the other ingredients and made the whole dish taste overwhelmingly oniony. This was not what I was expecting or hoping for when I ordered the PAPADIA.To make matters worse, shortly after consuming the PAPADIA, I fell ill and experienced severe food poisoning. I ended up spending 5 agonizing days in the bathroom, suffering from the consequences of consuming the food from Papa John's. This is a truly unpleasant and distressing experience, to say the least.Food quality and safety should be of utmost importance to any restaurant, and it is evident that Papa John's failed to meet these standards. The excessive amount of onions in the PAPADIA and the subsequent food poisoning I experienced are clear indications of negligence in their food preparation and handling.I am deeply disappointed and dissatisfied with my experience at Papa John's. Not only did I receive a subpar and unappetizing PAPADIA, but I also had to endure the physical discomfort and health issues caused by their food. This incident has left me reluctant to trust Papa John's with my future food orders.I strongly urge Papa John's to reassess their food preparation processes and ensure that they prioritize the quality and safety of their dishes. Additionally, I hope they take my feedback seriously and take appropriate measures to prevent such instances from happening again in the future.As a customer, I believe it is important to voice our concerns and hold restaurants accountable for their shortcomings. I sincerely hope that my review serves as a cautionary tale for others considering ordering the PHILLY CHEESESTEAK PAPADIA from Papa John's. I’m updating this review becauseI forgot to include the Parm Garlic breadsticks were burnt they resembled pretzels instead of soft, garlic breadsticks and I had to updatehow many days I’ve spent in the bathroom Plus I had to get antibiotics from my doctorThank you so much Papa John’s staff management and owner ?Update still having stomach problems after 2 +weeks ?-10 ⭐️Food -10 ⭐️ Service
Food: 1
Service: 1
Amanda Rensen
Customer service sucks. The lady on the phones was extremely rude. Ordered on the app to be told my address was out of zone.When ordering on the app you don’t even pick a location it automatically generates it for you.To the lady who kept placing me on hold on and off for no reason other than to not deal with me. That was SO rude.Another big thanks for canceling my order the first time and making my family wait for dinner. But magically the order goes through a second time with no issues. Funny.I loved this place but this has put a nasty taste in my mouth. You’ve lost a customer.
Atmosphere: 1
Food: 3
Service: 1
Manas T Kannojia
Good place to visit if you are looking for deals for party
Our experience was just terrible, we ordered pizza for delivery at 5:20pm we received an email saying they were going to be about 35 minutes. At 6:30 we didn't have our pizza yet so we called. They said the delivery person was dropping off an order and would be at our house in 7 minutes. It was now at this point 7:15 and our pizza was not here. It finally showed up at 7:40. The pizza was cold and they missed all the extra dipping sauces we paid extra for. Super disappointed in the service and the pizza.
Atmosphere: 1
Food: 1
Service: 1
Robert Gill
First time ordering from Papa John . Amazing . Ordered med double pepperoni.. really really good .
Atmosphere: 5
Food: 5
Service: 5
Julie Berube
*UPDATE*Came to pick up the Shaqaronie I was offered as a fix to the last problem and was told no!!I explained again and was made the guy tried to make me feel stupid and wrong!! Then told me they can’t and won’t do that!! Then I was told they don’t make them any more but will give us a large!Decided to wait for my pizza and didn’t see a single person wash their hands!!! And the store is filthy!! I highly do not recommend.at least it should be warm for the boys this time. Although while I was here I also noticed they leave the pizza out for quite a long time after it’s cooked and before it’s boxes. Could explain the cold pizza last time.Sadly We paid for the shaqaronie and never got it! ? at least it looks better and is hotter then the last one.but My boys were so excited to order a shaqaronie pizza.It was cold!! Not even a bit warm.It was supposed to be 8 foldable slices and it was 10 normal slices!!When I called to let them know it was cold they said they would offer me a free drink with next order, I declined I will not be ordering from there again. So disappointed. The best part was the hot peppers ?️Update. After calling back second time to let them know that the pizza was 10 regular slices not 8 foldable slices they offered a replacement of the correct pizza.I am grateful they wanted to fix the mistake.For the price it was so disappointing.I’m not looking forward to the next pizza and wouldn’t even bother getting it if my kids didn’t want it. Hopefully I can come back and leave a great review next time!
Atmosphere: 1
Food: 1
Service: 2
Ella Vador
Terrible and unprofessional service. Raw and uncooked meat. They claim to not have a manager that is in the store everyday. Very frustrating and incredibly ignorant employees.
Ordered the big Shaq..was very disappointed. Apparently they charged us for it but only gave us a large. Wasn't very good..cold .super thin..won't go back..
Bioch
When ordering the lady was very polite on the phone ? I ordered the BBQ Chicken Bacon Pizza it was delicious ? My daughter and I enjoyed the pizza ? Definitely ordering from here again The delivery guy was very polite. Awesome Pizza ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Chicken & Bacon
Damien Coffey
Store and website do not honour advertised specials. Very disappointing and poor business practice. Won’t be coming back here.
Atmosphere: 2
Food: 3
Service: 2
Don S
Terrible pizza and wings. Really doesn't speak good English and impossible to communicate with to even place your order.
Rashesh Patel
Ordered pizza from here for a party and it tasted amazing! The customer service was really good. Nice and friendly employees when I picked it up. The pizza and sides were hot! Would definitely keep ordering from them in the future!
I am a Delivery Driver for Door Dash and I believe that they doing their job as required. Every Customer has its own experience.
Ordered veggie pizza and garlic knots for dinner. The pizza tasted amazing! Staff and service was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vegetarian Pizza, Garlic Knots
Extremely Disappointed with Papa John's PHILLY CHEESESTEAK PAPADIAI recently ordered the PHILLY CHEESESTEAK PAPADIA from Papa John's, and I must say I was extremely disappointed with my experience.Firstly, the filling of the PAPADIA was supposed to consist of a delicious combination of cheese, steak, and onions. However, to my dismay, almost 90% of the filling was onions 8%? green peppers 2% meat It completely overshadowed the other ingredients and made the whole dish taste overwhelmingly oniony. This was not what I was expecting or hoping for when I ordered the PAPADIA.To make matters worse, shortly after consuming the PAPADIA, I fell ill and experienced severe food poisoning. I ended up spending 5 agonizing days in the bathroom, suffering from the consequences of consuming the food from Papa John's. This is a truly unpleasant and distressing experience, to say the least.Food quality and safety should be of utmost importance to any restaurant, and it is evident that Papa John's failed to meet these standards. The excessive amount of onions in the PAPADIA and the subsequent food poisoning I experienced are clear indications of negligence in their food preparation and handling.I am deeply disappointed and dissatisfied with my experience at Papa John's. Not only did I receive a subpar and unappetizing PAPADIA, but I also had to endure the physical discomfort and health issues caused by their food. This incident has left me reluctant to trust Papa John's with my future food orders.I strongly urge Papa John's to reassess their food preparation processes and ensure that they prioritize the quality and safety of their dishes. Additionally, I hope they take my feedback seriously and take appropriate measures to prevent such instances from happening again in the future.As a customer, I believe it is important to voice our concerns and hold restaurants accountable for their shortcomings. I sincerely hope that my review serves as a cautionary tale for others considering ordering the PHILLY CHEESESTEAK PAPADIA from Papa John's. I’m updating this review becauseI forgot to include the Parm Garlic breadsticks were burnt they resembled pretzels instead of soft, garlic breadsticks and I had to updatehow many days I’ve spent in the bathroom Plus I had to get antibiotics from my doctorThank you so much Papa John’s staff management and owner ?Update still having stomach problems after 2 +weeks ?-10 ⭐️Food -10 ⭐️ Service
Food: 1
Service: 1
Customer service sucks. The lady on the phones was extremely rude. Ordered on the app to be told my address was out of zone.When ordering on the app you don’t even pick a location it automatically generates it for you.To the lady who kept placing me on hold on and off for no reason other than to not deal with me. That was SO rude.Another big thanks for canceling my order the first time and making my family wait for dinner. But magically the order goes through a second time with no issues. Funny.I loved this place but this has put a nasty taste in my mouth. You’ve lost a customer.
Atmosphere: 1
Food: 3
Service: 1
Good place to visit if you are looking for deals for party
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vegetarian Pizza, Garlic Knots, Chicken Wings
Our experience was just terrible, we ordered pizza for delivery at 5:20pm we received an email saying they were going to be about 35 minutes. At 6:30 we didn't have our pizza yet so we called. They said the delivery person was dropping off an order and would be at our house in 7 minutes. It was now at this point 7:15 and our pizza was not here. It finally showed up at 7:40. The pizza was cold and they missed all the extra dipping sauces we paid extra for. Super disappointed in the service and the pizza.
Atmosphere: 1
Food: 1
Service: 1
First time ordering from Papa John . Amazing . Ordered med double pepperoni.. really really good .
Atmosphere: 5
Food: 5
Service: 5
*UPDATE*Came to pick up the Shaqaronie I was offered as a fix to the last problem and was told no!!I explained again and was made the guy tried to make me feel stupid and wrong!! Then told me they can’t and won’t do that!! Then I was told they don’t make them any more but will give us a large!Decided to wait for my pizza and didn’t see a single person wash their hands!!! And the store is filthy!! I highly do not recommend.at least it should be warm for the boys this time. Although while I was here I also noticed they leave the pizza out for quite a long time after it’s cooked and before it’s boxes. Could explain the cold pizza last time.Sadly We paid for the shaqaronie and never got it! ? at least it looks better and is hotter then the last one.but My boys were so excited to order a shaqaronie pizza.It was cold!! Not even a bit warm.It was supposed to be 8 foldable slices and it was 10 normal slices!!When I called to let them know it was cold they said they would offer me a free drink with next order, I declined I will not be ordering from there again. So disappointed. The best part was the hot peppers ?️Update. After calling back second time to let them know that the pizza was 10 regular slices not 8 foldable slices they offered a replacement of the correct pizza.I am grateful they wanted to fix the mistake.For the price it was so disappointing.I’m not looking forward to the next pizza and wouldn’t even bother getting it if my kids didn’t want it. Hopefully I can come back and leave a great review next time!
Atmosphere: 1
Food: 1
Service: 2
Terrible and unprofessional service. Raw and uncooked meat. They claim to not have a manager that is in the store everyday. Very frustrating and incredibly ignorant employees.
Atmosphere: 1
Food: 1
Service: 1
Good food with best customer
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vegetarian Pizza, Black Olives, Cheese Sticks, BBQ Chicken & Bacon, Popper Rolls, Chicken Wings
Restaurantji Recommends
Ordered the big Shaq..was very disappointed. Apparently they charged us for it but only gave us a large. Wasn't very good..cold .super thin..won't go back..
When ordering the lady was very polite on the phone ? I ordered the BBQ Chicken Bacon Pizza it was delicious ? My daughter and I enjoyed the pizza ? Definitely ordering from here again The delivery guy was very polite. Awesome Pizza ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Chicken & Bacon
Store and website do not honour advertised specials. Very disappointing and poor business practice. Won’t be coming back here.
Atmosphere: 2
Food: 3
Service: 2
Terrible pizza and wings. Really doesn't speak good English and impossible to communicate with to even place your order.
Ordered pizza from here for a party and it tasted amazing! The customer service was really good. Nice and friendly employees when I picked it up. The pizza and sides were hot! Would definitely keep ordering from them in the future!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vegetarian Pizza, Garlic Knots