If you feel like wasting your money and getting ripped off, it's a must try!
Atmosphere: 1
Food: 1
Service: 1
Veronica Grewal
Everything was good our pizzas were delicious I cannot complain. Last time our wedgeswere really dark. This time they were nicely cooked I believe the oil is what made the batch of wedges dark.had to be cleaned out. we argued back and forth about that last time I didn't win but it's good they had Clean oil this time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Green Pepper & Red Onions
Jassi Sidhu
Very bad service, never gonna order again from there. Ordered a medium veg pizza for 20 dollars on Uber eats and they gave only plain cheese nothing on top when we said to change it, says we don’t have stuff.
Zoyeb Kanani
Excellent service and really quick and prompt response. Staff is always welcoming and ready to accommodate special requests.Parking: About 5 spots at the back of the building.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garden Veggie Pizza, Fries or Onion Rings
Jaskirat Singh
Worst Customer serviceRude behaviour.
Atmosphere: 1
Food: 1
Service: 1
Maria Mirga
I ordered from here last night and when he got here he had the audacity to ask me if I want all my change back, when I said yeah I do he went to his car and got the change and still didn’t give me all my change back and rushed back to his car before I even got to say anything. By then I opened the box and he didn’t even give me the sauces I ordered on top of that.
Atmosphere: 3
Food: 3
Service: 2
Jaketha god21
When I walked into this establishment I was shocked to see the amount of filth and garbage. Also the door didn’t open fully causing me to walk into it causing an almost injured hip. When I walked to the cash register I was struck with one of the most disrespectful and rude man. I simply asked for him to make me a slice of CHEESE pizza. The man looked over at the one pizza on display and said “YOU NEED TO PICK ONE OF THE SLICES THAT IS HERE” in a strong and rich Indian ascent that I could nearly understand. He also said this in a very disrespectful tone. I then asked for popcorn chicken and he claimed that they were “sold out” even though I saw teens walk out with popcorn chicken Poutine. I then ordered a small cheese pizza because I had no other option. The man with a side eye and a disrespectful voice said 5 minutes sir. When I was waiting I went to the gas station next door and got a drink. I went back in the pizza pizza and when the man saw me drink he said “SIR I HAVE HAD ENOUGH OF YOU! WE HAVE A NO OUTSIDE FOOD OR DRINK POLICY!” After this I simply went and put it in my car. When I got my pizza this man had the audacity to say if I leave a 5 star review he would give me a free drink. After I told him that I will do the opposite and leave a one star he started yelling at me in a thick Indian accent. After simply telling him to calm down he told me to meet him in the back. The man wanted to fight me. Good customer service is essential for any business, but particularly for a pizza restaurant like Pizza Pizza. Firstly, excellent customer service creates a positive experience for patrons, enhancing their overall satisfaction and likelihood of returning. In a competitive market, where customers have numerous options, exceptional service sets a restaurant apart. For Pizza Pizza, ensuring a seamless ordering process, timely delivery, and courteous interactions with customers can foster loyalty and generate positive word-of-mouth referrals. Moreover, in the age of social media and online reviews, good customer service can mitigate negative feedback and maintain the restaurant’s reputation. A dissatisfied customer is more likely to share their experience than a satisfied one, making each interaction critical for Pizza Pizza’s brand image. Furthermore, superior customer service contributes to increased sales and profitability. Happy customers are more likely to spend more, tip generously, and become repeat customers, thereby driving revenue growth. Additionally, strong customer service can lead to upselling opportunities, such as suggesting additional toppings or sides, further boosting sales. Overall, investing in quality customer service not only enhances the dining experience but also yields tangible benefits for Pizza Pizza’s bottom line, making it an indispensable aspect of their business strategy. This establishment needs to realize this and fire their employees and start fresh. I will never be coming here again.
Atmosphere: 1
Food: 1
Service: 1
Weplayhide Andseekatadecentpace
The food tastes like it was just taken out of the microwave. The dinning area is dirty and filled with garbage and wrappers. Workers and super lazy and extremely disrespectful. He would not even make me a meat lovers pizza. Overall I will never come back here again and I hope no one else does. Place does not deserve to make an income.
Atmosphere: 1
Food: 1
Service: 1
Jay Vyas
Very rude staff and food is also not fresh. Give leftovers from other night.
Atmosphere: 1
Food: 1
Service: 1
Gagan ghuman
Great customer service and delicious pizza. I ordered paneer pizza it was great! The guy who took my order was so polite .
Thank you so much for the great food and service! We really had great time, we were a family of 4 - 2kids and 2 adults, we were starving and the food was served was so yummy and the lady was very helpful and supportive. Thanks a lot!
Atmosphere: 5
Food: 5
Service: 5
parminder jeet
I live here on Garth st and this is one of the places near my home , I always visit you guys to make me disappointed by your serviceThe food was okay okay but your guys hospitality was very poor .
Atmosphere: 2
Food: 3
Service: 1
Andrew MacKenzie
Love a quick meal before work.
Atmosphere: 4
Food: 4
Service: 4
S. S
Very rude and argumentative staff. Customer service is very low. I was unable to open the door due to shoulder surgery on both shoulder so I used the botton to open the door but it was broken, staff noticed that I was unable to get in so instead of come to the door to see what was wrong, standing at front desk telling me pull the door. It took several minutes and none of them bothered themselves to come and help. I opened the door with difficulty and asked them why they did not help both of them saying that it was not their job to open the door for me, one of them said " I am not your servant, I am not here to open the door for you." I said I had surgery in my shoulder he said " use your other hand!!!" My other hand had surgery before as well.I hold my order with the hand that had surgery before and opened the door with the other hand that had surgery as the button inside the store that opens the door is broken too. I contacted the manager he did not answer and his voice mail is not in service/set up !!!For owner: I read the response, what you need to work on is fix the door and teach your staff proper customer service and some basic manners.
Atmosphere: 1
Food: 2
Service: 1
winger
the cashier was rude, half the tables are dirty, i dislike it.
If you feel like wasting your money and getting ripped off, it's a must try!
Atmosphere: 1
Food: 1
Service: 1
Everything was good our pizzas were delicious I cannot complain. Last time our wedgeswere really dark. This time they were nicely cooked I believe the oil is what made the batch of wedges dark.had to be cleaned out. we argued back and forth about that last time I didn't win but it's good they had Clean oil this time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Green Pepper & Red Onions
Very bad service, never gonna order again from there. Ordered a medium veg pizza for 20 dollars on Uber eats and they gave only plain cheese nothing on top when we said to change it, says we don’t have stuff.
Excellent service and really quick and prompt response. Staff is always welcoming and ready to accommodate special requests.Parking: About 5 spots at the back of the building.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garden Veggie Pizza, Fries or Onion Rings
Worst Customer serviceRude behaviour.
Atmosphere: 1
Food: 1
Service: 1
I ordered from here last night and when he got here he had the audacity to ask me if I want all my change back, when I said yeah I do he went to his car and got the change and still didn’t give me all my change back and rushed back to his car before I even got to say anything. By then I opened the box and he didn’t even give me the sauces I ordered on top of that.
Atmosphere: 3
Food: 3
Service: 2
When I walked into this establishment I was shocked to see the amount of filth and garbage. Also the door didn’t open fully causing me to walk into it causing an almost injured hip. When I walked to the cash register I was struck with one of the most disrespectful and rude man. I simply asked for him to make me a slice of CHEESE pizza. The man looked over at the one pizza on display and said “YOU NEED TO PICK ONE OF THE SLICES THAT IS HERE” in a strong and rich Indian ascent that I could nearly understand. He also said this in a very disrespectful tone. I then asked for popcorn chicken and he claimed that they were “sold out” even though I saw teens walk out with popcorn chicken Poutine. I then ordered a small cheese pizza because I had no other option. The man with a side eye and a disrespectful voice said 5 minutes sir. When I was waiting I went to the gas station next door and got a drink. I went back in the pizza pizza and when the man saw me drink he said “SIR I HAVE HAD ENOUGH OF YOU! WE HAVE A NO OUTSIDE FOOD OR DRINK POLICY!” After this I simply went and put it in my car. When I got my pizza this man had the audacity to say if I leave a 5 star review he would give me a free drink. After I told him that I will do the opposite and leave a one star he started yelling at me in a thick Indian accent. After simply telling him to calm down he told me to meet him in the back. The man wanted to fight me. Good customer service is essential for any business, but particularly for a pizza restaurant like Pizza Pizza. Firstly, excellent customer service creates a positive experience for patrons, enhancing their overall satisfaction and likelihood of returning. In a competitive market, where customers have numerous options, exceptional service sets a restaurant apart. For Pizza Pizza, ensuring a seamless ordering process, timely delivery, and courteous interactions with customers can foster loyalty and generate positive word-of-mouth referrals. Moreover, in the age of social media and online reviews, good customer service can mitigate negative feedback and maintain the restaurant’s reputation. A dissatisfied customer is more likely to share their experience than a satisfied one, making each interaction critical for Pizza Pizza’s brand image. Furthermore, superior customer service contributes to increased sales and profitability. Happy customers are more likely to spend more, tip generously, and become repeat customers, thereby driving revenue growth. Additionally, strong customer service can lead to upselling opportunities, such as suggesting additional toppings or sides, further boosting sales. Overall, investing in quality customer service not only enhances the dining experience but also yields tangible benefits for Pizza Pizza’s bottom line, making it an indispensable aspect of their business strategy. This establishment needs to realize this and fire their employees and start fresh. I will never be coming here again.
Atmosphere: 1
Food: 1
Service: 1
The food tastes like it was just taken out of the microwave. The dinning area is dirty and filled with garbage and wrappers. Workers and super lazy and extremely disrespectful. He would not even make me a meat lovers pizza. Overall I will never come back here again and I hope no one else does. Place does not deserve to make an income.
Atmosphere: 1
Food: 1
Service: 1
Very rude staff and food is also not fresh. Give leftovers from other night.
Atmosphere: 1
Food: 1
Service: 1
Great customer service and delicious pizza. I ordered paneer pizza it was great! The guy who took my order was so polite .
Restaurantji Recommends
Thank you so much for the great food and service! We really had great time, we were a family of 4 - 2kids and 2 adults, we were starving and the food was served was so yummy and the lady was very helpful and supportive. Thanks a lot!
Atmosphere: 5
Food: 5
Service: 5
I live here on Garth st and this is one of the places near my home , I always visit you guys to make me disappointed by your serviceThe food was okay okay but your guys hospitality was very poor .
Atmosphere: 2
Food: 3
Service: 1
Love a quick meal before work.
Atmosphere: 4
Food: 4
Service: 4
Very rude and argumentative staff. Customer service is very low. I was unable to open the door due to shoulder surgery on both shoulder so I used the botton to open the door but it was broken, staff noticed that I was unable to get in so instead of come to the door to see what was wrong, standing at front desk telling me pull the door. It took several minutes and none of them bothered themselves to come and help. I opened the door with difficulty and asked them why they did not help both of them saying that it was not their job to open the door for me, one of them said " I am not your servant, I am not here to open the door for you." I said I had surgery in my shoulder he said " use your other hand!!!" My other hand had surgery before as well.I hold my order with the hand that had surgery before and opened the door with the other hand that had surgery as the button inside the store that opens the door is broken too. I contacted the manager he did not answer and his voice mail is not in service/set up !!!For owner: I read the response, what you need to work on is fix the door and teach your staff proper customer service and some basic manners.
Atmosphere: 1
Food: 2
Service: 1
the cashier was rude, half the tables are dirty, i dislike it.
Atmosphere: 3
Food: 3
Service: 1