It’s such a good restaurant, and then the waiter was all alone but she even managed to manage all the orders. The food is excellent.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Broken Rice with Fried Egg Grilled Pork and Chicken, Deep Fried Chicken Wings, Pork Spring Rolls with Fish Sauce, BBQ Pork Buns
Mick
EDIT/UPDATE: I went tonight for a dinner date, and I was so disappointed. The service was literally horrible. Awful. We ordered a bunch of stuff, never got it. Ordered the same things again, never got them. We did this 2 more times with the same food items, never received them. I had to ask the manager to please bring the Kim chi rice we ordered 4 times and never received. Lastly we ordered dessert. Waited 30 minutes, never got that either. It was suppose to be all you can eat and we left STARVING after sitting there for 2.5 hours and only receiving a few of the items we ordered from a lengthy list and several attempts. When we initially showed up, the table was sticky and needed to be wiped again.As I sat there and waited for my food I saw a close by table get the best service ever. They had a server at their table every 5-10 minutes with something new and water refills. Like what was going on here??? I'm not likely to return after spending almost $100. Saved a 10% when I paid cash, but I feel we should have gotten out meals 60% off or even free because we basically didn't get barely any food. What a huge disappointment! Receipt posted in photo with review!Loved it ! I wanted to try this for a long time and never did because parking is just next to impossible downtown. I finally just went for it regardless. I'm so glad I did ! Yum.I did the all you can eat option and ordered all kinds of delicious stuff . The experience is awesome. You grill up thin slices of meat or vegetables yourself at the table and there are several other items that are already cooked. It's good if you want a lengthy, social sort of dinner experience. I would highly recommend.
chelsea nash
I cannot say good enough things about the restaurant and staff! Amazing food! Staff went above and beyond!
Atmosphere: 5
Food: 5
Service: 5
Emma Robinson
The menu is huge which can be intimidating but honestly everything looked great. We had general tso chicken and pho and spring rolls and they were all amazing. Great option if you’re craving Asian with friends but can’t decide what to eat.
Atmosphere: 4
Food: 5
Service: 4
Melissa Truelove
Fresh, flavourful, and tasty!Best pho restaurant in Hamilton... Did not disappoint.
Food: 5
Service: 5
Christina E
Pad Thai was delicious. Soups were bland. Service was good.
April Rose Bibat
Food not good. Waste of time and money coming here. Service and ambiance were excellent though.
Atmosphere: 4
Food: 1
Service: 4
Helen Paccanaro
Now when I arrive they were an hour away from closing! But still had amazing service the staff came over multiple times asking us if we wanted more to order due to the kitchen closing soon and gave us so many warnings which was amazing, it's been a bit since we were there but I can't wait to go again for a date night!AND THERE SPRING ROLLS OMG THEY ARE TO DIE FOR I loved them so much will definitely be getting more when I go! ❤️Can't wait to come for a proper date night though when you guys aren't so close to closing and I appreciate the hospitality you provided despite us showing up so close to closing truly a wonderful place to eat
Atmosphere: 5
Food: 5
Service: 5
Sam
Great service, All around good Korean BBQ experience with some vietnamese dishes. I'd stay away from the shrimp though, it tasted like dirt and rocks.
Atmosphere: 5
Food: 3
Service: 5
Noura Soliman
I go here Atleast once a monthLove itFood is deliciousWorth the
only my second time here after 10 years!not a good decision. lol- NO MORE THIRD TIME I SWEAR.the servers are definitely nice.the food is okay, but i wish i went with my friends to SPRING GRILL instead ???I think Spring grill charges $40.99 for all you can eat versus Saigon’s $41.99 (not very sure) but even if i have to pay more at Spring Grill, I will pick Spring Grill.First, we ordered our appetizers, soup, side dishes etc.. expecting they will arrive first right? Guess what… we all got our plain rice first. haha- and waited about almost 10 minutes maybe and we got our side dishes, then minutes later our meat and veggies and just random other appetizers coming we got ONE soup. lol—- we ordered 5 soupS FOR 5 PEOPLE—- almost in the middle of our meal that’s great!IT WAS REALLY BAD- and of course, bill out time- POS machine failed got declined twice- but card was charged- and just entire mess-I’m just not gonna come back here just comparing it with Spring Grill and other All You can Eat bbq and grill I have tried- this is the worst so far- I will never recommend this to my friends or anyone I know, unfortunately.but to be fair, their kimchi,mango salad and the kimchi fried rice are good-no parking- im not sure if they have it in the back?but we had to park across the Hamilton Fire Station, there’s a pay parking (John St and King William St) $3.5 from 5PM to 6Amit’s just about 3-5 mins walk
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Mango Salad
Vivian Tall
The red curry dish is beyond flavourful and just the right amount of spice. Absolutely amazing. The selection of vegetables and portion size are perfect. I am in love. Thank you Saigon House!!
Atmosphere: 5
Food: 5
Service: 5
Heather Lee
We went on Saturday night. We had made reservations. Our table was ready. We had to ask them to turn the grills on for us, minutes before our food was arriving. We didnt receive food we had ordered and had to ask for it. They made a drink wrong and didnt offer to remake it. They didnt bring a plate for our 1 year old until we asked.We have been there before and didnt have any problems. Dont think we will go back.
Atmosphere: 3
Food: 5
Service: 1
Jenna Leslie
Went in to have a meal asking if they had a la carte and we were informed yes. So the 2 guys ordered all you can eat and I asked for the other menu as I am not able to eat a great deal. I was informed that even if I order 1 thing off the other menu that I will still be charged the almost 40 dollar charge because the others at my table were eating all you can eat. We even asked if I could sit at a seperate table to order then and was told it would still be the same 40 dollars. So I had to sit there with my glass of water while everyone else ate. The service was horrible they came once to refil the water the entire time we were there and we had to switch tables cause where they sat us, the grill wouldnt even heat up. We had to flag them down while the raw food sat there, so they could try and fix it and we ended up having to move to another table anyways. Then when asked what one of the foods they were eating was, the responce is I have no idea. Overall experience was awful, esp for having to pay that much to make your own food. There was also sauce and sesame seeds all along the edge of the table againt the wall.
It’s such a good restaurant, and then the waiter was all alone but she even managed to manage all the orders. The food is excellent.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Broken Rice with Fried Egg Grilled Pork and Chicken, Deep Fried Chicken Wings, Pork Spring Rolls with Fish Sauce, BBQ Pork Buns
EDIT/UPDATE: I went tonight for a dinner date, and I was so disappointed. The service was literally horrible. Awful. We ordered a bunch of stuff, never got it. Ordered the same things again, never got them. We did this 2 more times with the same food items, never received them. I had to ask the manager to please bring the Kim chi rice we ordered 4 times and never received. Lastly we ordered dessert. Waited 30 minutes, never got that either. It was suppose to be all you can eat and we left STARVING after sitting there for 2.5 hours and only receiving a few of the items we ordered from a lengthy list and several attempts. When we initially showed up, the table was sticky and needed to be wiped again.As I sat there and waited for my food I saw a close by table get the best service ever. They had a server at their table every 5-10 minutes with something new and water refills. Like what was going on here??? I'm not likely to return after spending almost $100. Saved a 10% when I paid cash, but I feel we should have gotten out meals 60% off or even free because we basically didn't get barely any food. What a huge disappointment! Receipt posted in photo with review!Loved it ! I wanted to try this for a long time and never did because parking is just next to impossible downtown. I finally just went for it regardless. I'm so glad I did ! Yum.I did the all you can eat option and ordered all kinds of delicious stuff . The experience is awesome. You grill up thin slices of meat or vegetables yourself at the table and there are several other items that are already cooked. It's good if you want a lengthy, social sort of dinner experience. I would highly recommend.
I cannot say good enough things about the restaurant and staff! Amazing food! Staff went above and beyond!
Atmosphere: 5
Food: 5
Service: 5
The menu is huge which can be intimidating but honestly everything looked great. We had general tso chicken and pho and spring rolls and they were all amazing. Great option if you’re craving Asian with friends but can’t decide what to eat.
Atmosphere: 4
Food: 5
Service: 4
Fresh, flavourful, and tasty!Best pho restaurant in Hamilton... Did not disappoint.
Food: 5
Service: 5
Pad Thai was delicious. Soups were bland. Service was good.
Food not good. Waste of time and money coming here. Service and ambiance were excellent though.
Atmosphere: 4
Food: 1
Service: 4
Now when I arrive they were an hour away from closing! But still had amazing service the staff came over multiple times asking us if we wanted more to order due to the kitchen closing soon and gave us so many warnings which was amazing, it's been a bit since we were there but I can't wait to go again for a date night!AND THERE SPRING ROLLS OMG THEY ARE TO DIE FOR I loved them so much will definitely be getting more when I go! ❤️Can't wait to come for a proper date night though when you guys aren't so close to closing and I appreciate the hospitality you provided despite us showing up so close to closing truly a wonderful place to eat
Atmosphere: 5
Food: 5
Service: 5
Great service, All around good Korean BBQ experience with some vietnamese dishes. I'd stay away from the shrimp though, it tasted like dirt and rocks.
Atmosphere: 5
Food: 3
Service: 5
I go here Atleast once a monthLove itFood is deliciousWorth the
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
Best Korean BBQ I've had in a long time, we go here often. Love the cooking experience. Amazing customer service. Staff is very friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Coconut Shrimp, Rare Beef Tendon Noodles Soup, Deep Fried Cheese Wontons, Soup
only my second time here after 10 years!not a good decision. lol- NO MORE THIRD TIME I SWEAR.the servers are definitely nice.the food is okay, but i wish i went with my friends to SPRING GRILL instead ???I think Spring grill charges $40.99 for all you can eat versus Saigon’s $41.99 (not very sure) but even if i have to pay more at Spring Grill, I will pick Spring Grill.First, we ordered our appetizers, soup, side dishes etc.. expecting they will arrive first right? Guess what… we all got our plain rice first. haha- and waited about almost 10 minutes maybe and we got our side dishes, then minutes later our meat and veggies and just random other appetizers coming we got ONE soup. lol—- we ordered 5 soupS FOR 5 PEOPLE—- almost in the middle of our meal that’s great!IT WAS REALLY BAD- and of course, bill out time- POS machine failed got declined twice- but card was charged- and just entire mess-I’m just not gonna come back here just comparing it with Spring Grill and other All You can Eat bbq and grill I have tried- this is the worst so far- I will never recommend this to my friends or anyone I know, unfortunately.but to be fair, their kimchi,mango salad and the kimchi fried rice are good-no parking- im not sure if they have it in the back?but we had to park across the Hamilton Fire Station, there’s a pay parking (John St and King William St) $3.5 from 5PM to 6Amit’s just about 3-5 mins walk
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Mango Salad
The red curry dish is beyond flavourful and just the right amount of spice. Absolutely amazing. The selection of vegetables and portion size are perfect. I am in love. Thank you Saigon House!!
Atmosphere: 5
Food: 5
Service: 5
We went on Saturday night. We had made reservations. Our table was ready. We had to ask them to turn the grills on for us, minutes before our food was arriving. We didnt receive food we had ordered and had to ask for it. They made a drink wrong and didnt offer to remake it. They didnt bring a plate for our 1 year old until we asked.We have been there before and didnt have any problems. Dont think we will go back.
Atmosphere: 3
Food: 5
Service: 1
Went in to have a meal asking if they had a la carte and we were informed yes. So the 2 guys ordered all you can eat and I asked for the other menu as I am not able to eat a great deal. I was informed that even if I order 1 thing off the other menu that I will still be charged the almost 40 dollar charge because the others at my table were eating all you can eat. We even asked if I could sit at a seperate table to order then and was told it would still be the same 40 dollars. So I had to sit there with my glass of water while everyone else ate. The service was horrible they came once to refil the water the entire time we were there and we had to switch tables cause where they sat us, the grill wouldnt even heat up. We had to flag them down while the raw food sat there, so they could try and fix it and we ended up having to move to another table anyways. Then when asked what one of the foods they were eating was, the responce is I have no idea. Overall experience was awful, esp for having to pay that much to make your own food. There was also sauce and sesame seeds all along the edge of the table againt the wall.
Atmosphere: 1
Service: 1