Came in to get groceries and a drink, which was delicious, and ended up losing my phone in the process. Katie was super fast to help and located it just as quickly. I appreciate the help soooo very much! Give that girl a raise!!
Atmosphere: 5
Food: 5
Service: 5
Katelyn
Asked for a strawberry frap with coconut milk. They gave me a vanilla frap ? Then when I told them I didn’t ask for that and he just said “it says vanilla” didn’t even offer to remake it. not sure how you get vanilla and strawberry mixed up... and the drink wasn’t even mixed! prob won’t return.
Atmosphere: 2
Service: 1
Nicole M
Maybe it’s the location but this was the worst service I’ve ever had. The drinks were alright but that’s expected when you pay $10 for 2.
Atmosphere: 1
Food: 4
Service: 1
Avery
Staff are always super friendly and have a personality. Always willing to talk and seem very understanding of what they’re making as well as excited about the items! They don’t mind keeping tabs on what people enjoy and don’t enjoy. Considering this isn’t a normal Starbucks this is a very good location. (I’ll keep coming back haha)
Atmosphere: 5
Service: 5
David Rienties
Try to get a blond roast coffee . They never seem to have any.Asked if they could make me one, they said the brewer was brokenWow, a coffee shop with a broken coffee maker
Romil Vyas
Worst Starbucks customer service
yukta patel
Ordered it this morning from uber eats and can't believe that found a piece of plastic in the drink. Horrible quality for the price and the name "STARBUCKS"
Food: 1
hailey mcmanus
Ordered strawberry acai lemonade and were out of strawberries!! I payed for extra dragon fruit in both. They didn’t even put a whole 1 scoop in and then when I asked if they had put extra they said they did and tried arguing with me. They did not give me extra berries and the fact they were out of strawberries made everything worse. PLUS I payed to have extra in! WORST STARBUCKS EVER!!!!!!!!
Juztin G
Thanks NY for my Venti citrus defender Tea!! Appreciate the compliments. :) excellent customer service!!
Jay G
Thanks NY for my Venti citrus defender Tea!! Appreciate the compliments. :) excellent customer service!!
Can get pretty busy near lunch, but staff do their best to get through the line as quick as they can. For the customers — If you don’t have time to wait for a coffee here, make your own coffee at home.
S Y
Can get pretty busy near lunch, but staff do their best to get through the line as quick as they can. For the customers — If you don’t have time to wait for a coffee here, make your own coffee at home.
B Morris
It took about 15 minutes to order and get my drink (they need more staff) however I watched the patron in front of me take his receipt and eat it so 5/5 for that spectacle.
Atmosphere: 5
Food: 3
Service: 2
S C
Yikes! Today seemed to be the worst day to go to this Starbucks!Thought I’d stop by on my way home to grab a Pumpkin Spice latte, but when I arrived there, there was a line up of 8 people. Fine, I’m willing to wait. So I waited 10 mins, and the two ladies (a blonde one and brunette one) there were doing nothing. The same people that were there when I arrived were still at the cash register. Not sure why it was so taking so long for the staff to take the order. I wish they were more transparent as to what was going on, instead of making people wait for 10 mins confused and tired.Finally the line has moved one person, and they finally tell the gentleman that wants a pumpkin spice drink that they are out of it today! No signage, no transparency, nothing that lets customers that have been waiting 20 mins to order know that they are out of a popular drink. That rubbed me wrong, honestly. And of course the customer was frustrated and so was a lot of people. Probably wouldn’t go here ever again, can’t believe what I witnessed today.I know you guys can do better.
Came in to get groceries and a drink, which was delicious, and ended up losing my phone in the process. Katie was super fast to help and located it just as quickly. I appreciate the help soooo very much! Give that girl a raise!!
Atmosphere: 5
Food: 5
Service: 5
Asked for a strawberry frap with coconut milk. They gave me a vanilla frap ? Then when I told them I didn’t ask for that and he just said “it says vanilla” didn’t even offer to remake it. not sure how you get vanilla and strawberry mixed up... and the drink wasn’t even mixed! prob won’t return.
Atmosphere: 2
Service: 1
Maybe it’s the location but this was the worst service I’ve ever had. The drinks were alright but that’s expected when you pay $10 for 2.
Atmosphere: 1
Food: 4
Service: 1
Staff are always super friendly and have a personality. Always willing to talk and seem very understanding of what they’re making as well as excited about the items! They don’t mind keeping tabs on what people enjoy and don’t enjoy. Considering this isn’t a normal Starbucks this is a very good location. (I’ll keep coming back haha)
Atmosphere: 5
Service: 5
Try to get a blond roast coffee . They never seem to have any.Asked if they could make me one, they said the brewer was brokenWow, a coffee shop with a broken coffee maker
Worst Starbucks customer service
Ordered it this morning from uber eats and can't believe that found a piece of plastic in the drink. Horrible quality for the price and the name "STARBUCKS"
Food: 1
Ordered strawberry acai lemonade and were out of strawberries!! I payed for extra dragon fruit in both. They didn’t even put a whole 1 scoop in and then when I asked if they had put extra they said they did and tried arguing with me. They did not give me extra berries and the fact they were out of strawberries made everything worse. PLUS I payed to have extra in! WORST STARBUCKS EVER!!!!!!!!
Thanks NY for my Venti citrus defender Tea!! Appreciate the compliments. :) excellent customer service!!
Thanks NY for my Venti citrus defender Tea!! Appreciate the compliments. :) excellent customer service!!
Restaurantji Recommends
Can get pretty busy near lunch, but staff do their best to get through the line as quick as they can. For the customers — If you don’t have time to wait for a coffee here, make your own coffee at home.
Can get pretty busy near lunch, but staff do their best to get through the line as quick as they can. For the customers — If you don’t have time to wait for a coffee here, make your own coffee at home.
It took about 15 minutes to order and get my drink (they need more staff) however I watched the patron in front of me take his receipt and eat it so 5/5 for that spectacle.
Atmosphere: 5
Food: 3
Service: 2
Yikes! Today seemed to be the worst day to go to this Starbucks!Thought I’d stop by on my way home to grab a Pumpkin Spice latte, but when I arrived there, there was a line up of 8 people. Fine, I’m willing to wait. So I waited 10 mins, and the two ladies (a blonde one and brunette one) there were doing nothing. The same people that were there when I arrived were still at the cash register. Not sure why it was so taking so long for the staff to take the order. I wish they were more transparent as to what was going on, instead of making people wait for 10 mins confused and tired.Finally the line has moved one person, and they finally tell the gentleman that wants a pumpkin spice drink that they are out of it today! No signage, no transparency, nothing that lets customers that have been waiting 20 mins to order know that they are out of a popular drink. That rubbed me wrong, honestly. And of course the customer was frustrated and so was a lot of people. Probably wouldn’t go here ever again, can’t believe what I witnessed today.I know you guys can do better.
So slow