My favorite place, we order literally everyday maybe two times a day. They're so friendly pretty much know my hubby and me. The customer service is amazing their so fast too. I love how they are such happy people and calm welcoming.. they are also so good with my kids..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Bagel Sandwich
Saqib Alvi
One of the more consistent Tim's. Coffee is always on point. And I like majority of the
Atmosphere: 4
Food: 4
Service: 5
Azh Wood
This place has some ignorant people working here ive had more than one problem here and once again today i gave the lady my phone to scan and the lady starts giving me attitude over me getting a fee coffee i had to ask her my new total she gave me attitude about it like she is paying for my order like if you dont want people to get free coffee talk to the owner a d let them know you dont want to give out free coffee dont give people attutude
Atmosphere: 1
Food: 1
Service: 1
Leo Reise
Tom Horton's is a great place for a cup of coffee and a quiet chat. Helps to have a donut as well.
Atmosphere: 4
Food: 4
Service: 4
Alex Review king
Not fast enough
Roger M
This has to be one of the cleanest Tim Hortons I've been
Atmosphere: 5
Food: 5
Service: 5
David López
It is a clean place and good atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Robin Bhatia
I want to rate 5 star on cleanliness. Its so clean and quick service.
Atmosphere: 5
Food: 5
Service: 5
Ryan RPM
Sorry 3 star was an error. Thought it was a different location. 5 star. This one is great
Dew Nugget
Got a cold brew coffee, over half of it was just cream thats disgusting. How could the staff think that is an acceptable drink? Was expensive too had to dump it out. Staff was nice but forgot part of my order and had to remind them to get the rest.
Night shifts workers are the worst here. I was there too pick up my order and one girl who works there during night shift started to abusing me for no reason. Why would you get mad at customers just because you are having a hard time? Really unacceptable. If the manager is reading this, please train your team member well.
Atmosphere: 1
Food: 1
Service: 1
Melissa Power
Ordered through Uber eats as my small children and I were home sick. Paid $28.00 for 2 lrg drinks and 2 smalls. The large drinks were not made the way they usually are, so I packed up my sick kids and I went to get them remade. Horrible customer service at drive thru. Brought out new ones that tasted similar to the ones made wrong, but they clearly didn’t listen or read the order. Waste of my time and money.
Atmosphere: 1
Food: 1
Service: 1
Jwan Dawood
They have the best service in Hamilton special employees. Her name is Eva. my daughter she love her. She wants to see her every day she’s the best.
Atmosphere: 5
Food: 5
Service: 5
Hell Hell
Literally one of the best Tim’s if not the best in whole Hamilton! Team is amazing, always fast service! Love to visit this place 3-4 times a week!❤️ owner is fantastic and beautiful woman
Soni K
I went into this location to order breakfast, a man waiting to get his Uber order was patiently waiting and the very rude very arrogant girl who was preparing the order told him to wait in the corner because she didn’t need to have him staring at her. To make things worse another employee actually agreed with her. The man waiting looked shocked but kept quiet. Could be because he didn’t want to start an argument as he was just doing his job by waiting for this RUDE GIRL to do hers. I believe her name is Crystal but it was hard to tell since her name tag was almost erased. If you don’t have the common customer service for a Tim Hortons then please quit no one deserves to be spoken to like that. She has taken my order before and was rude as-well but I thought maybe she was having a bad day but looks like she’s just a rude person no matter what the day. Please train your staff !!!!
My favorite place, we order literally everyday maybe two times a day. They're so friendly pretty much know my hubby and me. The customer service is amazing their so fast too. I love how they are such happy people and calm welcoming.. they are also so good with my kids..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Bagel Sandwich
One of the more consistent Tim's. Coffee is always on point. And I like majority of the
Atmosphere: 4
Food: 4
Service: 5
This place has some ignorant people working here ive had more than one problem here and once again today i gave the lady my phone to scan and the lady starts giving me attitude over me getting a fee coffee i had to ask her my new total she gave me attitude about it like she is paying for my order like if you dont want people to get free coffee talk to the owner a d let them know you dont want to give out free coffee dont give people attutude
Atmosphere: 1
Food: 1
Service: 1
Tom Horton's is a great place for a cup of coffee and a quiet chat. Helps to have a donut as well.
Atmosphere: 4
Food: 4
Service: 4
Not fast enough
This has to be one of the cleanest Tim Hortons I've been
Atmosphere: 5
Food: 5
Service: 5
It is a clean place and good atmosphere.
Atmosphere: 5
Food: 5
Service: 5
I want to rate 5 star on cleanliness. Its so clean and quick service.
Atmosphere: 5
Food: 5
Service: 5
Sorry 3 star was an error. Thought it was a different location. 5 star. This one is great
Got a cold brew coffee, over half of it was just cream thats disgusting. How could the staff think that is an acceptable drink? Was expensive too had to dump it out. Staff was nice but forgot part of my order and had to remind them to get the rest.
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
Night shifts workers are the worst here. I was there too pick up my order and one girl who works there during night shift started to abusing me for no reason. Why would you get mad at customers just because you are having a hard time? Really unacceptable. If the manager is reading this, please train your team member well.
Atmosphere: 1
Food: 1
Service: 1
Ordered through Uber eats as my small children and I were home sick. Paid $28.00 for 2 lrg drinks and 2 smalls. The large drinks were not made the way they usually are, so I packed up my sick kids and I went to get them remade. Horrible customer service at drive thru. Brought out new ones that tasted similar to the ones made wrong, but they clearly didn’t listen or read the order. Waste of my time and money.
Atmosphere: 1
Food: 1
Service: 1
They have the best service in Hamilton special employees. Her name is Eva. my daughter she love her. She wants to see her every day she’s the best.
Atmosphere: 5
Food: 5
Service: 5
Literally one of the best Tim’s if not the best in whole Hamilton! Team is amazing, always fast service! Love to visit this place 3-4 times a week!❤️ owner is fantastic and beautiful woman
I went into this location to order breakfast, a man waiting to get his Uber order was patiently waiting and the very rude very arrogant girl who was preparing the order told him to wait in the corner because she didn’t need to have him staring at her. To make things worse another employee actually agreed with her. The man waiting looked shocked but kept quiet. Could be because he didn’t want to start an argument as he was just doing his job by waiting for this RUDE GIRL to do hers. I believe her name is Crystal but it was hard to tell since her name tag was almost erased. If you don’t have the common customer service for a Tim Hortons then please quit no one deserves to be spoken to like that. She has taken my order before and was rude as-well but I thought maybe she was having a bad day but looks like she’s just a rude person no matter what the day. Please train your staff !!!!
Atmosphere: 1
Food: 5
Service: 1