This dog friendly hotel went above and beyond for our visit. On check-in we were given a gift bag containing a bag of treats, a new metal water bowl, a squeaky toy, a blanket and a roll of 'poop' bags. All of this for our Cavalier King Charles Spaniel 'Willie'. In addition, a great room. Special thanks to Finn and the other front desk staff.
S2769MQstephenc
First visit to Kingston and Strata was the right choice for location and price, I stayed Aug. 14-17. On the main street (Princess) and a short drive right down to the waterfront. Rooms have been renovated and are exactly as described in words (coffee, ironing board & iron, big tv, fridge, microwave and the website pictures are accurate. I did like the heated bathroom mirror (no fogging). Beds are fantastic and 4 pillows per bed. A simple but suitable modern lobby. Outside the entrance is a patio with 2 picnic tables, Muskoka chairs and patio furniture to seat about 40 with a propane fire pit, I sat there in the evenings and still got the Wifi. Some renovations may still be happening but not at all noticeable and no noise. There are businesses below the hotel but none are noisy. It appears the hotel bought the whole complex as the big sign on the property says Strata Center. The hotel is also on a main bus route. Local area has a new Pizza Hut (take out) beside the hotel and a Food Basics one building away. A & W, McDonalds, Wendys, Loblaws, Shoppers also near by. I recommend a little place called the Yellow Cafe, not far (they have locations around the world), great decor ! and a great breakfast (yogurt parfait was big and delicious with berries, bananas, apples, strawberries). A cute store attached with breads, teas and other quality goods. I was travelling with two seniors age 79 and 85 and my mother loved The Yellow Cafe. Talk to the staff to hear about The Yellow Cafe concept. Organic eggs etc. I had the Turkey Breakfast sandwich. If you're all about garbage fast food chains, skip it but if not then go. I was sitting alone in the lobby and staff came round and offered me a treat from a tray, nice touch. The second time front desk staff came over and offered to get me a glass of water. Staff were very friendly and efficient. Stata is beside Best Western (fantasy suites, say what ?) and Knight Inns, I am so glad I booked Strata. There is no restaurant at Strata but many options so close by. Parking is free both above and below ground. Google street view will show you the old previous hotel so don't go by Google to get an impression. I usually do a lot of research before hand, I picked right. Thanks You to Strata staff. Stephen Campbell
jorgevJ5781YK
Fin has been really helpful in fixing a baggage issue, and Tabi has been wonderful in helping us check in. Excellent staff. The motel is conveniently located near a shopping area, dining options, and bus stops. The rooms are cozy and peaceful, and they include a small refrigerator, a TV, and a coffee maker with an intriguing range of coffee varieties. Thank you, personally.
W104LSlynnl
The outside still leaves something to be desired, but don't let that dissuade you . You park basically in the strip mall parking area, or in a small parking garage. But the lobby is very nice, the lady at the desk was friendly and helpful. Our room was nice with two queen beds and a sitting area. It was quiet at night and the beds were comfy. The bathroom is nicely updated. We did not try the bar/cafe.
shellym181
All under construction, couldn't find the door in, then they changed the door to use the next day but signage was invisible. (only 1 on the door we were to use) No indication of accessible entrance, which I found while checking out, after torturing myself on the stairs for 3 days. No staff assistance. When I researched the hotel, it mentioned "restaurant & breakfast", neither to be had. However... the room was very clean on check in, but they failed to tell us there was no maid service available. And the phone in the room was not working, so I couldn't reach the front desk either, unless I went down 3 floors in person. If I had been informed while making a reservation, that they were under renovations, I may have stayed elsewhere.
912shawnb
For better, and for worse, this was an interesting place! It's essentially a hotel located above a strip plaza, which in itself interested me. The present owners/management took over about a year ago and have completely renovated each room, including the lobby. It's clean, the location is safe, and it has some neat features (heated bathroom mirrors so they don't fog when showering!). The price, too, is moderate -- as it should be, actually, because this hotel also has some drawbacks. First, our room was SO tiny!! I'm not sure if they are all this size but our room was so small, I had to turn my luggage sideways to get it past the bureau and bed to the far side of the room. Because of the room size, there are no chairs, other than the office chair. I wasn't sure where my wife and I were going to sit so I asked at the desk and, thankfully, they gave us a chair from the lobby to take up to our room. Secondly, there were no plastic cups in our room for evening beverages. When we asked at the front desk, they simply gave us more coffee cups (which were already available in our room). Then, we wanted a snack so we asked for the vending machines. The machine "ate" my $2.50, so I then tried tapping with my card but got the message "Network Error." When I went down to explain what had happened at the Front Desk, I was simply told the vendor company would be contacted in the morning. No apologies, or an offer to refund my $2.50. I wondered if they sold any snacks from the front desk itself and they had a few bags of flavored dried pork cubes. It felt like there was maybe 10 small pieces in the bag but I thought, "I need a snack of some sort!" So I said I'd take them, until I found out they were $8!! Breakfast is provided in the morning, but only at an additional cost. All in all, it's an interesting place. If you're a business traveler on your own, it may be OK. But if you're looking for a spot to stay as a couple, the size of the rooms and lack of seating make this a questionable choice. Because management is quite new, perhaps they're still working out some of the bugs. Let's hope they can sort it out and make it a bit more welcoming of a place. If they can, there's lots of potential here.
saramA4525CJ
What a gem! Price was right, beautiful spacious rooms equipped with everything you need and the service was amazing. Elli in the lobby was so attentive and went above and beyond each morning. Will definitely be back!
marniep139
I had two wonderful stays at the Strata hotel this past week. The staff were friendly and welcoming, the rooms and hallways were clean and fresh and the rate was totally reasonable. When the dogs and I arrived for the first night, we were greeted with welcome packages for both myself and the dogs. Julia, Maleeha and Sam are 3 staff names that stand out to me for people who really went above and beyond to make sure the dogs and I were happy and comfortable. The second night was a tad impromptu and unexpected and the hotel staff found me a room at a great rate in a very quick time frame. I will definitely be back!
loreleil120
For our very best friend get away, we were so impressed!!! From the tremendous welcome and professional staff at the desk, to the most beautiful room equipped with large bottles of shampoo, conditioner and body wash. 2 televisions with 2 chromecasts. The king bed had luxurious sheets and pillows. The room was absolutely spotless, quiet, and close to everything. There is a mini fridge, coffee maker and microwave in the room. There were croissants available at breakfast and the best signature coffees. The bar is equipped to make any drink you choose by the sweetest little bartender. A large attractive conference room is also available for rent for functions. It is very close to the 401, and a small fee uber ride to several unique restaurants . Although still expanding the completed side of this hotel.deserves a 5 star with only better yet to come
200jussip
The rooms are freshly renovated, so they were the best in our whole trip, despite this being just a two star hotel. Very nice bathroom, very nice beds, very nice air conditioning and coffee machine. Wifi worked flawlessly and the hotel was silent at night. Why the four stars then? Well, when we arrived we ran into probably the most ignorant person in our whole trip. We arrived two hours early for check-in, so we asked if they had any rooms ready, as this is usually the case with not so busy days. He just answered that they are ready at four. No details or anything, just back to his phone, probably a very important conversation to be had. Tried to ask if they would be ready even an hour earlier. Nothing in reply, so we just left and came back at four, different person in the frost desk then luckily...
This dog friendly hotel went above and beyond for our visit. On check-in we were given a gift bag containing a bag of treats, a new metal water bowl, a squeaky toy, a blanket and a roll of 'poop' bags. All of this for our Cavalier King Charles Spaniel 'Willie'. In addition, a great room. Special thanks to Finn and the other front desk staff.
First visit to Kingston and Strata was the right choice for location and price, I stayed Aug. 14-17. On the main street (Princess) and a short drive right down to the waterfront. Rooms have been renovated and are exactly as described in words (coffee, ironing board & iron, big tv, fridge, microwave and the website pictures are accurate. I did like the heated bathroom mirror (no fogging). Beds are fantastic and 4 pillows per bed. A simple but suitable modern lobby. Outside the entrance is a patio with 2 picnic tables, Muskoka chairs and patio furniture to seat about 40 with a propane fire pit, I sat there in the evenings and still got the Wifi. Some renovations may still be happening but not at all noticeable and no noise. There are businesses below the hotel but none are noisy. It appears the hotel bought the whole complex as the big sign on the property says Strata Center. The hotel is also on a main bus route. Local area has a new Pizza Hut (take out) beside the hotel and a Food Basics one building away. A & W, McDonalds, Wendys, Loblaws, Shoppers also near by. I recommend a little place called the Yellow Cafe, not far (they have locations around the world), great decor ! and a great breakfast (yogurt parfait was big and delicious with berries, bananas, apples, strawberries). A cute store attached with breads, teas and other quality goods. I was travelling with two seniors age 79 and 85 and my mother loved The Yellow Cafe. Talk to the staff to hear about The Yellow Cafe concept. Organic eggs etc. I had the Turkey Breakfast sandwich. If you're all about garbage fast food chains, skip it but if not then go. I was sitting alone in the lobby and staff came round and offered me a treat from a tray, nice touch. The second time front desk staff came over and offered to get me a glass of water. Staff were very friendly and efficient. Stata is beside Best Western (fantasy suites, say what ?) and Knight Inns, I am so glad I booked Strata. There is no restaurant at Strata but many options so close by. Parking is free both above and below ground. Google street view will show you the old previous hotel so don't go by Google to get an impression. I usually do a lot of research before hand, I picked right. Thanks You to Strata staff. Stephen Campbell
Fin has been really helpful in fixing a baggage issue, and Tabi has been wonderful in helping us check in. Excellent staff. The motel is conveniently located near a shopping area, dining options, and bus stops. The rooms are cozy and peaceful, and they include a small refrigerator, a TV, and a coffee maker with an intriguing range of coffee varieties. Thank you, personally.
The outside still leaves something to be desired, but don't let that dissuade you . You park basically in the strip mall parking area, or in a small parking garage. But the lobby is very nice, the lady at the desk was friendly and helpful. Our room was nice with two queen beds and a sitting area. It was quiet at night and the beds were comfy. The bathroom is nicely updated. We did not try the bar/cafe.
All under construction, couldn't find the door in, then they changed the door to use the next day but signage was invisible. (only 1 on the door we were to use) No indication of accessible entrance, which I found while checking out, after torturing myself on the stairs for 3 days. No staff assistance. When I researched the hotel, it mentioned "restaurant & breakfast", neither to be had. However... the room was very clean on check in, but they failed to tell us there was no maid service available. And the phone in the room was not working, so I couldn't reach the front desk either, unless I went down 3 floors in person. If I had been informed while making a reservation, that they were under renovations, I may have stayed elsewhere.
For better, and for worse, this was an interesting place! It's essentially a hotel located above a strip plaza, which in itself interested me. The present owners/management took over about a year ago and have completely renovated each room, including the lobby. It's clean, the location is safe, and it has some neat features (heated bathroom mirrors so they don't fog when showering!). The price, too, is moderate -- as it should be, actually, because this hotel also has some drawbacks. First, our room was SO tiny!! I'm not sure if they are all this size but our room was so small, I had to turn my luggage sideways to get it past the bureau and bed to the far side of the room. Because of the room size, there are no chairs, other than the office chair. I wasn't sure where my wife and I were going to sit so I asked at the desk and, thankfully, they gave us a chair from the lobby to take up to our room. Secondly, there were no plastic cups in our room for evening beverages. When we asked at the front desk, they simply gave us more coffee cups (which were already available in our room). Then, we wanted a snack so we asked for the vending machines. The machine "ate" my $2.50, so I then tried tapping with my card but got the message "Network Error." When I went down to explain what had happened at the Front Desk, I was simply told the vendor company would be contacted in the morning. No apologies, or an offer to refund my $2.50. I wondered if they sold any snacks from the front desk itself and they had a few bags of flavored dried pork cubes. It felt like there was maybe 10 small pieces in the bag but I thought, "I need a snack of some sort!" So I said I'd take them, until I found out they were $8!! Breakfast is provided in the morning, but only at an additional cost. All in all, it's an interesting place. If you're a business traveler on your own, it may be OK. But if you're looking for a spot to stay as a couple, the size of the rooms and lack of seating make this a questionable choice. Because management is quite new, perhaps they're still working out some of the bugs. Let's hope they can sort it out and make it a bit more welcoming of a place. If they can, there's lots of potential here.
What a gem! Price was right, beautiful spacious rooms equipped with everything you need and the service was amazing. Elli in the lobby was so attentive and went above and beyond each morning. Will definitely be back!
I had two wonderful stays at the Strata hotel this past week. The staff were friendly and welcoming, the rooms and hallways were clean and fresh and the rate was totally reasonable. When the dogs and I arrived for the first night, we were greeted with welcome packages for both myself and the dogs. Julia, Maleeha and Sam are 3 staff names that stand out to me for people who really went above and beyond to make sure the dogs and I were happy and comfortable. The second night was a tad impromptu and unexpected and the hotel staff found me a room at a great rate in a very quick time frame. I will definitely be back!
For our very best friend get away, we were so impressed!!! From the tremendous welcome and professional staff at the desk, to the most beautiful room equipped with large bottles of shampoo, conditioner and body wash. 2 televisions with 2 chromecasts. The king bed had luxurious sheets and pillows. The room was absolutely spotless, quiet, and close to everything. There is a mini fridge, coffee maker and microwave in the room. There were croissants available at breakfast and the best signature coffees. The bar is equipped to make any drink you choose by the sweetest little bartender. A large attractive conference room is also available for rent for functions. It is very close to the 401, and a small fee uber ride to several unique restaurants . Although still expanding the completed side of this hotel.deserves a 5 star with only better yet to come
The rooms are freshly renovated, so they were the best in our whole trip, despite this being just a two star hotel. Very nice bathroom, very nice beds, very nice air conditioning and coffee machine. Wifi worked flawlessly and the hotel was silent at night. Why the four stars then? Well, when we arrived we ran into probably the most ignorant person in our whole trip. We arrived two hours early for check-in, so we asked if they had any rooms ready, as this is usually the case with not so busy days. He just answered that they are ready at four. No details or anything, just back to his phone, probably a very important conversation to be had. Tried to ask if they would be ready even an hour earlier. Nothing in reply, so we just left and came back at four, different person in the frost desk then luckily...
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