McDonald's

1191 Fischer Hallman Road Fischer Hallman & Westmount, Kitchener
(519) 576-3999

Recent Reviews

Kyle

What does this Mcdonalds even do right? If you go through the drive-thru, you’ll get parked every single time. If you place a mobile order, they will make your life miserable and regret ever even considering their restaraunt. Today at 10:45 AM we placed an online order and paid for the order through the app. The meal consisted of 2 hashbrown’s and a bagel which are not served after 11. Upon arrival at 11am, the incompetent workers in the drive thru couldn’t even get a 4 digit order # correct, and then informed us it was after 11 so they no longer had those items. No resolution to the situation, just a cancelled order and wasted time. Your store, your employee’s, and your customer service all suck. What is the point in placing an order online if you guys don’t confirm it until I arrive? It is literally paid for already, and the only reason we utilized this option was because of your terrible drive thru customer service as is. I hope your ownership sees this and realizes how useless their staff is.

Atmosphere: 1

Food: 1

Service: 1

Jineesh

The McDouble boasts juicy, well-seasoned beef patties, complemented by gooey American cheese. Tangy pickles add a nostalgic touch, while ketchup and mustard harmonize sweetly. Affordable and timeless, this burger bridges generations. Order a McDouble and savor the magic.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mcdouble

syed abbas ali

I’ve been waiting at drive thru from last 20 minutes and there is no one who could answer and tell can you wait for a moment we are busy at the moment . Such a bad service never go at night

Service: 1

Matt Cayer

You will always have to park for this drive thru.Average park time? 3 songs minimum, usually.Probably trying to get speed stats for head office.

Atmosphere: 3

Food: 3

Service: 2

Gursharan Maan

Very good serviceGirl working at front is so nice and friendly

Alec

No matter what time of day you order in the drive thru they will park your car and make you wait, even if you placed a mobile order ahead of time. You would expect hot food because you waited but the food is almost always cold and sometimes even inedible.They need to hold higher levels of product during lunch and dinner to actually serve hot food quickly.Stop trying to cheat your drive thru averages.

Atmosphere: 1

Food: 2

Service: 1

Jashan Goraya

Very slow service at night tym drive thru wait tym about 20-25 need some more team

Service: 1

Alison Mundt

Horrible service. Consistently long wait times in drive thru. Unorganized and not friendly staff. Order is always missing items or has wrong items. Avoid this location!!!

Atmosphere: 1

Food: 1

Service: 1

Sarah Astley

This location no longer has a playplace. Please update your photos so that other families don't drive here for nothing

Samantha Westphal

They take way more orders than they can fill, you will be waiting forever for just about anything. Absolute joke!

AuthenticSailor

Ordered a delivery of items which included 2 apple pies, received only one. Also they never rang the doorbell.

Food: 4

Service: 1

Sainab Galetto

Food delivery was very fastParking: Easy to park and we are located in front of the store.Kid-friendliness: It no longer has games but has children's chairs and the happy meal toys so it is still good although it did not have balloons in stock unlike another store we passed by today.Wheelchair accessibility: Wheelchair accessible entrance, push buttons to open doors, spacious restrooms and hallways.

Goran J

This location consistently provides poor service and quality of food. No matter the time of day you will receive old and cold food (if you receive it made to order), no napkins, and will be made to wait for at least 10 minutes just at the drive thru window. Better to go to any other location or Wendy’s just down the road. Save your time and money, don’t spend it at this location.

Atmosphere: 1

Food: 1

Service: 1

A G

Consistently gives me wrong food for my orders.

Craig Dawdy

Cold Food - Tasted Horrible - Super Slow Service - waited for over 10 minutes in Drive Thru Overflow Hell while Vehicle after Vehicle were Served. $60 wasted!!!

Atmosphere: 1

Food: 1

Service: 1

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