McDonald's

1400 Ottawa St S e, Kitchener
(519) 571-0880

Recent Reviews

Umang Tyagi

It's the second time I specially requested to make sure that the coffee is hot because everytime I order a hot coffee it's just warm. The lady who works there said it's freshly brewed so it's hot and serves the coffee. I take a sip and it's still just warm, even my 3 year old can drink milk hotter then there coffee. Bad service like if you don't want to provide what is asked for please deny and don't waste customer's time and money.

Food: 1

Service: 1

Sunshine

I ordered a Big Mac meal with extra pickles. Well I got a lotta lettuce instead. Now I know I should be eating healthier but so much lettuce? Maybe next time I’ll order a salad & then get a Big Mac with extra pickles! LolAlso: please when taking a customers order, let them tell you what they want instead of interrupting them so much!!!!

Atmosphere: 4

Food: 3

Service: 2

Calvin Mchugh

Why is it constantly having to pull ahead and wait. This is new and horrible management. Getting tired of it.

Atmosphere: 1

Service: 1

David

Ignoring customers, poor service, disgusting hygiene. You guys should really wash your hands after dealing with cash and grabbing food. We weren't the only ones who saw and left. Disgusting.

Atmosphere: 1

Food: 1

Service: 1

Vedant Chitravanshi

Ossum Mc Donald's place to visit. They are very welcoming and quick. I enjoyed the experience of the food as the fries were crispy and hot which is nowadays very rare. The burgers were hot too which makes me happy to visit again. The staff was very nice and generous.

Atmosphere: 5

Food: 5

Service: 5

Stephen Cadden

Came in after spending a day moving! The staff were incredible and all of the food was absolutely fresh! Best meal I've had at a McDonald's in a very very long time!

Atmosphere: 5

Food: 5

Service: 5

Ethan Miller

very friendly and helpful

Atmosphere: 5

Food: 5

Service: 5

PS4 PROS

I try my best to not order online from here, But Uber eats doesn’t show the full location, let me just say even the full timers aren’t good…

Nicholas Jackson

We waited 20 minutes. This would not be a problem if we got what we ordered but we didn't. We wanted no salt fries and they we're the stale and salted. On top of that the food we were given was a mess.

Food: 1

Service: 1

Cindy Kibble

Another trip home with an incorrect order! AND this was after confirming the order at least 3 times, in person, and face to face. Terrible service.

Food: 2

Service: 1

manjit dhaliwal

Very bad experience. Customer service is really bad. Guy was really rude.

Atmosphere: 1

Food: 1

Service: 1

jb dacanay

People at the backend is terrible, no respect for food preparation i got served with burger squeezed. Mc needs to help them be more professional. Wallmart branch

Atmosphere: 5

Food: 1

Service: 1

Liz Wong

The women wearing a hijab gave me a tiny ice cream cone. One third the size showed in the picture. That happen July 21 2023

Atmosphere: 1

Food: 1

Service: 1

Parmjit Deol

We went to McDonald’s and the employee working there touched his face multiple times while handling food (without gloves).then touched the fries with the same hand .then he dropped an yogurt on a dirty floor and put it on top of the fries which is clearly cross contamination.

Atmosphere: 3

Food: 1

Service: 1

Kyle Calder

Came here at 435Pm, garbage bins completely overfilled, tables didn't even appeared to be cleaned.Get to the food, quarter pounder and big Mac were both severely dry compared to other restaurants.454pm, garbage still over filled and nobody has cleaned tables. Kinda sad seeing I know how picky McDonald's is about cleaning

Atmosphere: 1

Food: 1

Service: 1

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