SUBWAY

499 Lancaster St W #121, Kitchener
(519) 585-1212

Recent Reviews

kshitij malik

The sandwich artist was very unwelcoming, he gave no greeting and had was just staring at me weirdly. While paying I also asked for a Pepsi but he did not charge me for it and when I went to go grab it, he kept gaslighting me that I did not ask for any drink and continued on that stance. Like why would I possibly NOT have asked for it and then have gone to grab it. So rude, do not recommended this specific place.

Service: 1

Sandra Mackinnon

Received my sub from Uber Eats. When I opened it the bun felt like it was stale. Called restaurant and was told I ordered it toasted. Nowhere on my receipt or order was la it to be toasted. Trying to explain I was looking at my receipt and there was no where stating toasted. Employee just kept saying it was toasted. He then just hung up on me.Customer service at its finest.

Alex Comens

Easily one of the better places to get food in town. The place was quiet, and pleasant, even at 6:30 on a Friday. The man who helped me, Vicky, was enthusiastic, and cheerful. The food was excellent. I know I'll be back.

Atmosphere: 4

Food: 5

Service: 5

Jashan Chandi

Service of this location is brilliant & dharamjot gill employee is very nice. He behave with customers in a good manner & try to give his best service to customers.

Atmosphere: 5

Food: 5

Service: 5

jasmeet singh

Wonderful service, all the staffs are very

Atmosphere: 5

Food: 5

Service: 5

Mohit

Met Dharamjot there and was very impressed with his skills and experience. Instructions followed very wrll and had a great experience. Visiting again for sure.

Atmosphere: 5

Food: 5

Service: 5

navdeep singh

The food is prepared very nicely and instructions are followed very well. Dharamjot Gill helped me with the order and was very quick. Must visit for quick meal and good interaction.

Atmosphere: 5

Food: 5

Service: 5

Simran Grewal

I had such a great experience at the Subway sandwich shop with Dharamjot Gill. The food was well prepared, the sandwich was super tasty, and the service was quick. Dharamjot was really polite and made the whole experience even better. Highly recommend! ??

Atmosphere: 5

Food: 5

Service: 5

pekun yinka

Amazing place. My kids keep asking me to take them there again and again

Rolanda Bradley

The young man at the counter needs to be either replaced or taught how to assist customers, speak up and be helpful. If you're that bored find another job. This is one location I will never frequent again.

Food: 3

Rina Hatt

Just went in to get 2 six in subs. Their Italian herb and cheese bread barely had any herb or cheese on it. Glorified white sub bread, basically. Seems like they had the cooler for the veggies and meats on too high, as there was frost in all the containers. Most of the veggies were old and starting to wilt/go off. The best part was the employee answering his phone WITH HIS GLOVES ON while trying to wrap up my sub.I get not caring about a low paying job, but come on. Care just a little more, just enough to not be a potential health hazard, maybe?

Food: 1

Service: 1

Kane Knutson

The man who served me is a very personable, and warming individual. He makes the visit personal and positive. He has a lovely heart and personality. His name is Vatsal and I wish there were a lot more people like him around. He adds a nice sunshine to one's day.

Atmosphere: 5

Food: 5

Service: 5

Sharon G Wilson BA FP

6 inch meat ball sub was great brought some home for a midnight snack.

Atmosphere: 5

Food: 5

Service: 5

Manish P M

Absolutely pathetic experience. The staff member behaves as if the shop is his. It's not that I don't know his name but I am not denigrating myself to his level.His customer handling skills are zero. The only request for Subway is that either you guys hire people who knows how to work or train the recruits and teach them the importance of customer satisfaction. The guy there behaves as if he was giving away charity. I encourage Subway to train their staff regarding the importance of treating every race and ethnicity with respect.

Atmosphere: 1

Food: 1

Service: 1

Soup Sandwich

Ordered for pickup , showed up 20 min later and they didn't even start making the sub. There was no customers in the store... Ordering pickup for a

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Steak and Cheese Sub

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