Subway

655 Strasburg Rd, Kitchener
(519) 578-6775

Recent Reviews

Vishnupriya S

Poor customer service

Atmosphere: 2

Service: 1

Jeanette Death

This is truly the best subway out there. Staff is always friendly and service is fast. Love the ladies here especially Shiva she makes my subs perfect!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meatballer

Alexandria Pilkington

I got food poisoning from the chicken teriyaki bowl.

Atmosphere: 3

Food: 1

Service: 4

Recommended dishes: Turkey Rancher, Crispy Chicken Bacon & Peppercorn Ranch

Jeet Upadhyay

Placed pick up order at 11:15pm but they called and told the griller as well as the toaster is out of order it’s happening for second time . It has happened before. Never ordering from this place again. Worst customer service.

Service: 1

Shail bhavsar

Never have their instruments ready and always complaining about griller and toasters.

Atmosphere: 1

Food: 1

Service: 1

Kripa Patel

Always getting dissatisfaction either toaster is not working or griller.

Service: 1

Navjot Saini

Lady at the counter name Shivangi is very rude if she is owner she should learn how to treat the customer but if she is team member she simply bark's at customers,owner should give her training on how to deal with customers.

Atmosphere: 1

Food: 4

Service: 1

B. Singh

I had a good experience on my visit at this location. Kewal provided an excellent customer service.

Harsh__ Pb08

The crispy chicken sub was so delicious… Fantastic service and good quality of food.

Atmosphere: 5

Food: 5

Service: 5

sukhanpreet singh

South Indian guy at the counter was very rude.They denied my order at 11:30 pm precisely, despite closing the store at 12.Totally unprofessional behaviour by the subway.

Atmosphere: 1

Food: 1

Service: 1

Igor Torres

Very often me and my wife are hungry after a long shift and beside the awesome timing being open until 00h00am you guys have an amazing crew working there.Specially Kevel, an example in how customer service need to be, smoothly and making the customer feel comfortable and welcome. Thanks for the great job !

Atmosphere: 5

Food: 5

Service: 5

Tushar Chaudhary

I ordered online I reached outside and got a call from a guy he said he doesn’t have any breads after that I told him to swap it with bowl he denied even after their fault of not having the bread. Absolutely pathetic customer service.

Service: 1

Riddhi Makadia

I had a great experience with my subway order at this location. Keval provided an excellent service, he went above and beyond to provide extra ordinary customer service. I like this location of subway because they provide really good service, staff members are very nice and welcome you with a big smile, products are really fresh and place is super clean.

Atmosphere: 5

Food: 5

Service: 5

Rukhsana Tanwir

Very curtious, and loving staff

Maddie Briere

I went in right before they closed and I got a ham sub. I suspect they left the meat out too long because it gave me food poisoning. Wouldn’t recommend going late in the day.

Atmosphere: 1

Food: 1

Service: 1

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