Subway

725 Ottawa St S Unit 105, Kitchener
(519) 570-0023

Recent Reviews

Sarbjeet Kaur Sandhu

Best customer service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sweet Onion Chicken Teriyaki

Justin Scheib

Everything is always made correct to order and the customer service is always great/very friendly!

Atmosphere: 5

Food: 5

Service: 5

Carson Cass

Friendly service, delicious subs!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cold Cut Combo

Jagjeet Dhindsa

Vegetarian options: Veggie pattie sub

Atmosphere: 5

Food: 5

Service: 5

Paramjeet Kaur

I came to store yesterday and there was cashier named kamal. She was very polite and provided me best customer service exp here .

Atmosphere: 5

Food: 5

Service: 5

Samm Nuel

Should have more people in busy hourPoor

Atmosphere: 1

Food: 1

Service: 1

Abhay Tyagi

? Super Delicious Food with Delightful Customer Service ?I recently visited the Subway Alpine store on Feb 17th at around 1:30 PM, and it was an exceptional experience. The executive, Nardeep, not only prepared a mouthwatering Chicken Teriyaki sandwich combo but did so with such grace and hospitality that it truly satisfied my hunger.Nardeep's attention to detail in crafting the sandwich was impressive – each ingredient contributed to the authentic freshness and true taste. The sandwich itself was a work of art, and it clearly reflected the effort and dedication of the young employees at this Subway store.One standout aspect was the freshness of the veggies and toppings. I haven't found such quality elsewhere in Canada. The sandwich was not just delicious; it was a delightful experience that positively influenced my entire evening.Moreover, the sandwich was freshly baked and warm, enhancing the overall comfort and satisfaction of enjoying it. The store's cleanliness and strict adherence to COVID-19 safety protocols provided an additional layer of reassurance.The friendly and courteous staff, including Nardeep, greeted customers with smiles. This not only showcased her customer-oriented approach but also added a touch of generosity to the overall experience.After indulging in the delightful sandwich, I felt not just full but also energized and happy, significantly improving my day. I believe the efforts of dedicated employees like Nardeep should be recognized and valued by the franchise.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Teriyaki Crunch, Sweet Onion Chicken Teriyaki

Gurpreet Singh

Worst experience ever in a subway.The employee was soo rude.She was like she is paying me to eat there.Never recommend anyone.More over, first time ever i hear that i can’t get more than 5 toppings on my sub.Worst part was the service

Atmosphere: 1

Food: 1

Service: 1

Lakhvir sandha

Not a good service the lady doesn’t know how to treat and be polite ……service industry di ma cho….k rakh diti desia ne ….shameful

Maggie Coulter

Husband just came home with Subway for our supper. Out of 3 subs, 2 of them are completely wrong, wrong meat, wrong bread, wrong toppings, wrong sauce. Will be taking our business elsewhere.

Atmosphere: 1

Food: 1

Service: 1

Dean Evans

It was 7pm on a Friday and they only had 6 pieces of bread ready and nothing I wanted. I settled for white because I had a coupon and waited 10 minutes already. Seems like a huge oversight by staff and/or management. Will likely not return here.

Atmosphere: 3

Food: 1

Service: 3

Rick Givlin

Very good for

Atmosphere: 5

Food: 5

Service: 5

Jass Rajput

No doubt the food was good but m not eating subway for the first time.There is a girl i dont know her name but ican mention that she is working at 2:19Pm on 26 NovI wasted my money becauseWhen i asked for extra stuff she was not puttingI only have two toppings which is asked for onion and green peppersAnd she putts like 5 rings of onions and 3-4 rings of peppersI don’t like the service.She has no smile while customer serviceAt last we asked for extra sauceShe put only one line of sauce of each sauce.i only have 3 choice of sauceI don’t want to come to this location anymore.Very disappointed

Atmosphere: 5

Food: 5

Service: 1

jilesh shah

It’s good. But service was very poor. I waited for half and hour after ordering online. They say 5 mins and they made after very long time. Such a slow guys working. Hopefully these helps them to get faster.

Atmosphere: 2

Food: 3

Service: 1

Ridvan Circis

The coffee was cold. If there was a half star I would have given them

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