Betty our waitress was wonderful. Friendly, shared joke and offered naps.. Food as always great. Ed ordered chicken & shrimp, thoroughly enjoyed and I had Quarter chicken white meat and baked potato with everything.. I didn't know it came with bacon cheese as well as sour cream and onions. Wow!! so good.no pressure to eat and leave, we were able to relax and enjoy.. I have been dining at Swiss chalet since the 60's and this is one of the best. Service is always good, Betty was great. nice to have someone who can relate to customers, food hot etc..
Atmosphere: 4
Food: 5
Service: 5
Joel Caruso
Cheryl C was one of the kindest servers for our large group. 5 star service. Food is what you expect from Swiss Chalet, hot and served expediently.
Atmosphere: 4
Food: 4
Service: 5
Lois Steckley
Betty, our server was welcoming, friendly, and conversational with a good sense of humour. Our meal was pleasant and relaxing. We will be back!
Atmosphere: 5
Food: 5
Service: 5
darby rose kent
I had a great time at swiss chalet! I had an amazing server named Betty, and she doted on us, had the greatest personality of anyone that I've ever seen at this location, and even if other locations around south western Ontario that I've been to. Although the prices are more expensive than they used to be, honestly it's worth it to get the service she gave us.I was with some friends and we had a surprise birthday party for her, and Betty was so funny, and personable. She was very quick, and perceptive.In the past I've had bad experiences with this location to the point I had a 2 star rating. Since then, the owner contacted me, listened to my concerns and gave me several gift cards as an apology. I'm glad I came back, because Betty is amazing. Ask and see if she can be your server. You won't be disappointed.
Lisa Steffan
Friendly staff quick service clean restaurant and washroomsParking: Location is good not far to walk tidy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quarter Chicken with Fries
Rick Brown
Family get together had a great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quarter Chicken with Fries, Quarter Chicken with Salad
Michael D'Hondt
I have come to this location many times, the food is good but almost every swiss chalet location serves good food. What sets this location apart is the servers. Its like they hired all the very best servers in kw and put them all into one location. I think it has a lot to do with the training and owner it must be a very nice work environment at this location with proper training
Atmosphere: 5
Food: 5
Service: 5
Chiaka Osuji
Von v was wonderful, and the food delicious will definitely come
Atmosphere: 5
Food: 5
Service: 5
Alma Rivera
I was very impressed with Betty very professional ! Good Costumerservice ?
Great customer experience from Betty, great consistent food as always especially at this location! Been many times, many more to come!
Atmosphere: 5
Food: 5
Service: 5
Jane
OUR WAITRESS VON WAS VERY FRIENDLY AND THE OWNER WAS AMAZING. THE OWNER CAME OUT TO CHECK WITH EVERYONE IN THE RESTAURANT TO MAKE SURE THEY WERE HAPPY WITH THEIR MEAL. I HIGHLY RECOMMEND!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quarter Chicken with Fries
Lesley
You want to make a special thank you to Liz who made my day extra special on my birthday. She is a wonderful worker and the biggest smile and the biggest heart. She works at Fairview location. Because of people like Liz ? this is my location all of the time.
Atmosphere: 5
Food: 5
Service: 5
Donna
Our group really enjoyed a special birthday lunch at the Swiss chalet on fairway in Kitchener. Special thanks to our server Anne for making it so special!
I really enjoy the game day specials.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Quarter Chicken with Fries
Betty our waitress was wonderful. Friendly, shared joke and offered naps.. Food as always great. Ed ordered chicken & shrimp, thoroughly enjoyed and I had Quarter chicken white meat and baked potato with everything.. I didn't know it came with bacon cheese as well as sour cream and onions. Wow!! so good.no pressure to eat and leave, we were able to relax and enjoy.. I have been dining at Swiss chalet since the 60's and this is one of the best. Service is always good, Betty was great. nice to have someone who can relate to customers, food hot etc..
Atmosphere: 4
Food: 5
Service: 5
Cheryl C was one of the kindest servers for our large group. 5 star service. Food is what you expect from Swiss Chalet, hot and served expediently.
Atmosphere: 4
Food: 4
Service: 5
Betty, our server was welcoming, friendly, and conversational with a good sense of humour. Our meal was pleasant and relaxing. We will be back!
Atmosphere: 5
Food: 5
Service: 5
I had a great time at swiss chalet! I had an amazing server named Betty, and she doted on us, had the greatest personality of anyone that I've ever seen at this location, and even if other locations around south western Ontario that I've been to. Although the prices are more expensive than they used to be, honestly it's worth it to get the service she gave us.I was with some friends and we had a surprise birthday party for her, and Betty was so funny, and personable. She was very quick, and perceptive.In the past I've had bad experiences with this location to the point I had a 2 star rating. Since then, the owner contacted me, listened to my concerns and gave me several gift cards as an apology. I'm glad I came back, because Betty is amazing. Ask and see if she can be your server. You won't be disappointed.
Friendly staff quick service clean restaurant and washroomsParking: Location is good not far to walk tidy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quarter Chicken with Fries
Family get together had a great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quarter Chicken with Fries, Quarter Chicken with Salad
I have come to this location many times, the food is good but almost every swiss chalet location serves good food. What sets this location apart is the servers. Its like they hired all the very best servers in kw and put them all into one location. I think it has a lot to do with the training and owner it must be a very nice work environment at this location with proper training
Atmosphere: 5
Food: 5
Service: 5
Von v was wonderful, and the food delicious will definitely come
Atmosphere: 5
Food: 5
Service: 5
I was very impressed with Betty very professional ! Good Costumerservice ?
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Our server Betty was awesome!
Atmosphere: 5
Food: 5
Service: 5
Great customer experience from Betty, great consistent food as always especially at this location! Been many times, many more to come!
Atmosphere: 5
Food: 5
Service: 5
OUR WAITRESS VON WAS VERY FRIENDLY AND THE OWNER WAS AMAZING. THE OWNER CAME OUT TO CHECK WITH EVERYONE IN THE RESTAURANT TO MAKE SURE THEY WERE HAPPY WITH THEIR MEAL. I HIGHLY RECOMMEND!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quarter Chicken with Fries
You want to make a special thank you to Liz who made my day extra special on my birthday. She is a wonderful worker and the biggest smile and the biggest heart. She works at Fairview location. Because of people like Liz ? this is my location all of the time.
Atmosphere: 5
Food: 5
Service: 5
Our group really enjoyed a special birthday lunch at the Swiss chalet on fairway in Kitchener. Special thanks to our server Anne for making it so special!
Atmosphere: 5
Food: 5
Service: 5