Untrained staff. Always serve wrong food.Vegetarian options: After describing many times. They always serve wrong foodDietary restrictions: Even after explaining, we have dietary restrictions. They Damm bother.. staff is very rude and cheap
Atmosphere: 1
Food: 1
Service: 1
Ashok NP
Came with a friend. Ordered a medium coffee with 2 milk and a sweetener . My friend made the payment. Order was wrong. Given me a small coffee with 2 milk and a sweetener. Politely I told your employee that I have ordered a medium coffee. With an attitude she replied she charged for a small. What your employee is not understanding is there is a huge difference between a small coffee with 1 sweetner and a medium with the same. Rating is strictly for rude attitude of your employee. Nowadays it’s a usual thing for your employees to make wrong orders and not even apologizing. When she took the order she made a mistake first and I let her know. Didn’t noticed about the size. No greeting. No smile. No respect. i didn’t drink that coffee. I am a customer since you guys opened that location.
Service: 1
aster asfaha
Worst Tim Hortons. You need to train your employees properly.
Atmosphere: 1
Service: 1
Bhargav Langaliya25
Night Staff!!Worst
Atmosphere: 2
Food: 1
Service: 1
xStachi
May be the worst timhortons in the area. They purposely take your order slow to fabricate their drive thru times and once you are at the window they are basically throwing your order at you and leaning right into your driver side window. 50/50 that they get your order right.
Atmosphere: 1
Food: 2
Service: 1
Vatsal Tripathi
Jan 1 at 10:20 pm. I ordered coffe for 3 guys. Not a good customer service. Attendants did not gave welcoming
Service: 1
hassan sultan
amazing bunch of people. Apaprt from the freshly baked croissants what fancies me the most is the staff's hospitality & that particular sense of "willing to help" which has gone missing from many other outlets. Hari is my go to man :)
Atmosphere: 5
Food: 5
Service: 5
TanookiAlex
The employees are very friendly, but my mom ordered a tea here and they gave her a watered down coffee
Is this a creamy chill CHOCOLATE flavor where is CHOCOLATE. This is not the first time.
Atmosphere: 1
Food: 1
Service: 1
Salem Sanchez
This is my nearest Tim’s. Don’t expect much from this place. They consistently make mistakes and it’s obvious that speed of service is prioritized. Even with new faces I see in management I experience mistakes.If you are a customer who orders complex orders forget it. But even if you order simple stuff throughout a year I estimate that 25% - 35% will be missing something. That sucks.
Atmosphere: 3
Food: 2
Service: 1
Ritika Puri
The service at this location is atrocious. I have ordered here multiple times and they consistently charge us the wrong amount or give us the wrong order.I just went to order some new items from the Baileys x Tim Hortons collaboration and had to repeat my request for the Baileys’s dream donut at least three times at the drive through line. The employee repeated the wrong donut twice before finally understanding that we wanted the baileys dream donut.Despite this, they charged us for two donuts and gave one that we did not order. When asked how we would like this refunded, we responded that we’d like it credited on the card and after hearing this they handed us back cash.If you are looking for a good service experience, this is not the location to go to, especially regarding their drive through.
Atmosphere: 1
Service: 1
Jesse Gautreau
Went through drive through for chicken wrap. Did not have any chicken, then ask for Turkey BLT and she responded. We don't have any buns.
Food: 1
h
ordered a bagel with lettuce and cream cheese and they weren’t even in a rush but i still got a bagel with just cream cheese.They charged me for the lettuce too and i was already home when i realized it didn’t have the lettuce .I wouldn’t mention this if they didn’t ask for what im waiting evet time i ordered something like no staff communication ,The staff aren’t nice exempt the girl who got a nose job she is always nice to me.Its such a getto place
Very fast and friendly!
Untrained staff. Always serve wrong food.Vegetarian options: After describing many times. They always serve wrong foodDietary restrictions: Even after explaining, we have dietary restrictions. They Damm bother.. staff is very rude and cheap
Atmosphere: 1
Food: 1
Service: 1
Came with a friend. Ordered a medium coffee with 2 milk and a sweetener . My friend made the payment. Order was wrong. Given me a small coffee with 2 milk and a sweetener. Politely I told your employee that I have ordered a medium coffee. With an attitude she replied she charged for a small. What your employee is not understanding is there is a huge difference between a small coffee with 1 sweetner and a medium with the same. Rating is strictly for rude attitude of your employee. Nowadays it’s a usual thing for your employees to make wrong orders and not even apologizing. When she took the order she made a mistake first and I let her know. Didn’t noticed about the size. No greeting. No smile. No respect. i didn’t drink that coffee. I am a customer since you guys opened that location.
Service: 1
Worst Tim Hortons. You need to train your employees properly.
Atmosphere: 1
Service: 1
Night Staff!!Worst
Atmosphere: 2
Food: 1
Service: 1
May be the worst timhortons in the area. They purposely take your order slow to fabricate their drive thru times and once you are at the window they are basically throwing your order at you and leaning right into your driver side window. 50/50 that they get your order right.
Atmosphere: 1
Food: 2
Service: 1
Jan 1 at 10:20 pm. I ordered coffe for 3 guys. Not a good customer service. Attendants did not gave welcoming
Service: 1
amazing bunch of people. Apaprt from the freshly baked croissants what fancies me the most is the staff's hospitality & that particular sense of "willing to help" which has gone missing from many other outlets. Hari is my go to man :)
Atmosphere: 5
Food: 5
Service: 5
The employees are very friendly, but my mom ordered a tea here and they gave her a watered down coffee
Atmosphere: 2
Food: 3
Service: 2
Busy place. Long line at the counter.
Restaurantji Recommends
Is this a creamy chill CHOCOLATE flavor where is CHOCOLATE. This is not the first time.
Atmosphere: 1
Food: 1
Service: 1
This is my nearest Tim’s. Don’t expect much from this place. They consistently make mistakes and it’s obvious that speed of service is prioritized. Even with new faces I see in management I experience mistakes.If you are a customer who orders complex orders forget it. But even if you order simple stuff throughout a year I estimate that 25% - 35% will be missing something. That sucks.
Atmosphere: 3
Food: 2
Service: 1
The service at this location is atrocious. I have ordered here multiple times and they consistently charge us the wrong amount or give us the wrong order.I just went to order some new items from the Baileys x Tim Hortons collaboration and had to repeat my request for the Baileys’s dream donut at least three times at the drive through line. The employee repeated the wrong donut twice before finally understanding that we wanted the baileys dream donut.Despite this, they charged us for two donuts and gave one that we did not order. When asked how we would like this refunded, we responded that we’d like it credited on the card and after hearing this they handed us back cash.If you are looking for a good service experience, this is not the location to go to, especially regarding their drive through.
Atmosphere: 1
Service: 1
Went through drive through for chicken wrap. Did not have any chicken, then ask for Turkey BLT and she responded. We don't have any buns.
Food: 1
ordered a bagel with lettuce and cream cheese and they weren’t even in a rush but i still got a bagel with just cream cheese.They charged me for the lettuce too and i was already home when i realized it didn’t have the lettuce .I wouldn’t mention this if they didn’t ask for what im waiting evet time i ordered something like no staff communication ,The staff aren’t nice exempt the girl who got a nose job she is always nice to me.Its such a getto place
Atmosphere: 3
Food: 3
Service: 2