Umi Teriyaki & Sushi (Fairview Park Mall, Kitchener)

Fairview Park Mall, 2960 Kingsway Dr, Kitchener
(519) 896-8930

Recent Reviews

Caligo Laverre

The worker who was taking our order here went above and beyond for us. So sweet and accommodating which is so rare to see nowadays in customer service. The food was spectacular too! Would definitely visit again.

Atmosphere: 5

Food: 5

Service: 5

Joee Andre

As far as food court meal goes this place was excellency! The cost was affordable and the portions were very generous, the quality was great and the service was kind and eager to please. Highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Teriyaki Chicken Bowl

Minnie Yan

The food is tooo goodd??

Atmosphere: 5

Food: 5

Service: 5

Jimmy Maan

Food was disgusting, also the staff was so rude. They were calling them their own manager and chef doesn't know how to compensate.My recent visit to the restaurant was disappointing. The food had an unusual smell, and the staff's behavior was quite rude. Unfortunately, I couldn't find a manager to address my concerns. Moreover, there seemed to be no clear refund policy in place. I hope these issues are addressed for a better dining experience in the future.

Aditi Pal

Horrible experience, the staff was so rude.. and they dont have even manager. Never recommend. Ruined my boxing day.

Ahmed Zohaib Zia

Value Combo Meal fills up two people fairly well. Their Hawaiian chicken is a great choice for protein. The noodles definitely needs more sauce and the salad is meh. Overall it was very very tasty, as for the sides spring roll was a good bang for your buck, and the dumplings were cold.

Atmosphere: 2

Food: 5

Service: 5

Recommended dishes: Hawaiian Chicken, Veggie Roll

Sarah G

This was the saddest fast-food teriyaki I've ever had. Everything has been pre-cooked and was sitting in heating trays. The veggies had been cooked to near-mush and the chicken was burnt. Ended up throwing the whole thing out after a couple of bites.

Atmosphere: 3

Food: 1

Service: 3

Recommended dishes: Teriyaki Chicken Bowl

Jen S

I wasn't a big fan of the food. I normally always get vegetarian options. I don't usually eat meat. The noodles and vegetables were okay. I didn't like the strawberry slush at all. I don't think I will come back. It was overpriced too. It wasn't worth what I paid. I wish these places would have an option(s) for people who prefer plant based food. If they have plant based options I might order in furture.

Atmosphere: 3

Food: 2

Service: 3

Yannice Yang

very friendly service, gave us free samples. food was

Atmosphere: 4

Food: 4

Service: 5

Achu Suresh

Its not about food. I must mention here about the chinese dude who is the owner of the shop. He is such a crooked moron. He knows very well to use new students who come there by seeking job. Its totally fair if he use those students for less than one hour as a test. But he uses them for almost 3 hours. If there are more plates to wash, he invites people for test and tell them to wash the plates for 3 hours and sent back without paying. We Indians are not your servants.

Atmosphere: 1

Food: 1

Service: 1

Sarah L

The chicken was good , the rice was a tad bit over cooked , and the stir fry veg is bland . Portion was small compared to other similar offerings in the food court.

Atmosphere: 4

Food: 2

Service: 4

Richard T

The Hawaiian chicken was more batter than chicken. Half of my order is just deep fried batter in sauce, where's the chicken? Should've went to Bourbon St instead.

Atmosphere: 3

Food: 2

Service: 5

Louna Kizbar

The taste of the food was okay but the service was terrible. Me and my friend got food and found a hair in it which was absolutely disgusting. When we told the cashier worker he was understanding and after he told some other worker, the other worker refused to give us another plate of food and denied it, he said it wasn’t one of the workers hair and told us its not one of their hairs as it was a black hair and me and my friend both have light brown hair and our hair was long but the strand of hair found on out food was short. I do not recommend this place at all, it’s very disgusting.

Atmosphere: 1

Food: 3

Samantha Creasey

I would give zero stars if I could! They sent a skipthedishes order with only 1 of the items and then blamed it on the "new person" and now I'm out over 100$ since skipthedishes doesn't believe that only one of the items was delivered even though the driver agreed with me and the restaurant agreed that they did not send all items! DO NOT GO HERE

Atmosphere: 1

Food: 1

Service: 1

Khadra Ali

Their food is not halal and yet they have a sign that says it's halal. Their soups contain pork. This place should be closed, they are unethical.

Atmosphere: 1

Food: 1

Service: 1

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Umi Teriyaki & Sushi (Fairview Park Mall, Kitchener)

Fairview Park Mall, 2960 Kingsway Dr, Kitchener, ON N2C 1X1
(519) 896-8930