Your hours say you're open until 10pm and I came at 930 and your closed.
Atmosphere: 1
Food: 1
Service: 1
JT Smith
No one. I mean no one. Out pizzas the hut. ? greasy goodness with crust more stuffed then a corrupt politicians wallet!
Atmosphere: 4
Food: 4
Service: 5
Mike Coombe
Their system wasn't working right and long wait for pre-order, but they acknowledged it and threw in some extra wings.Stuffed crust pizza and BBQ wings were
Atmosphere: 5
Food: 5
Service: 5
Julie Derrett
The food is great . And fast . If I had any feedback since we order the lakefield often is the staff often don’t say hello , or even thank you when you give them a good tip on take out food . I would like it there a lot better if the staff were friendly every time . Some are …but more times than not , they just hand the food over and have nothing to say . Not great for customer service
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Pepperoni Lover's, Wings
jeff bezos
i heard her name shela i think made my pizza horrible it was very horribly cut and the toppings fell off in the box she was very huffy and puffy and was slamming the till well checking me out and ran to the back as soon as our transaction ended she also did not put the sauce in my box like she said she did and did not refund me terrible customer service normally everyone in there is super nice but i’ve e never had a good experience with her
Atmosphere: 1
Food: 3
Service: 1
Viewer #3
The staff here are terrific! Had lunch here with my FIL and it was a great experience.
I had an absolutely terrible experience at the Lakefield Pizza Hut. I placed my order online, which was fine. When my sister and I came into the store we were put on ignore. Other people came in after us and were helped before us. When we were finally helped my pizza was wrong. I had ordered the Beyond Meat Pizza and there was no Beyond Meat on it. I let the CSR know that my order was wrong, she went to the back to get someone. I don't know who it was that came to talk with me, but they approached me in a hostile manner, they were already mad with me without even talking to me. She asked me in a very rude uncaring tone what the problem was. I let her know that the Beyond Meat was missing. Her response was that they were out of the Beyond Meat and that she had called and talked to me and that I had said that I was fine without the Beyond Meat on it. I told her I didn't speak with anyone. She then got very mad and irritated with me and said well what do you want me to do about it, we are out of the Beyond Meat. She made huffing sounds, put her hands on the counter and made irritated faces at me. It left me panicked and I wasn't sure what to say. Then she rudely said I can throw another topping on or make another pizza. At this point I did not trust this person to make my food. I made the decision to take my food as it was and left. I am very disappointed in the treatment I received.
Atmosphere: 1
Food: 1
Service: 1
Howard K
Tried the Melts, chicken bacon and meat lovers. Good food but not 5 Star, a friendly fellow took our order made it a nice experience.
Atmosphere: 1
Food: 4
Service: 5
Daina Brown
I used to order often from Pizza Hut in Lakefield before retiring, always good. Last night, after a long drive, we were too tired to cook. We ordered a small Supreme pizza and a small order of mild wings, supposed to be 8 wings. We did not realize that small meant small. We received 7 wings. My husband commented that they looked like they were sparrow wings. That's how small they were! And, we were shorted. The wings were soaked in an huge amount of drippy orange sauce, totally unappetizing.The pizza fared very slightly better. The toppings were generous in the middle but they did not reach the edge of the crust . But the crust was doughy and glutinous. It was under cooked.I expect much better from any take out order. I did not and will not complain to the manager of the store. We will simply not order from there again. It was a simple order, which could've easily be filled without problems. Attention to details!
Dyzee
We ordered takeout…..we had a busy day and too tired to cook. Before I retired, this particular Pizza Hut was excellent. That was not our experience yesterday. The one good thing was that the order was ready quickly for pick up. We ordered a small Supreme pizza and a small order of mild wings, 8 wings. We did not realize that the small order of wings would be as small as it was…..we only received 7 wings. My husband mentioned that they must be sparrow wings. That's how tiny they were. The sauce was a dripping, orange mess. The toppings on the the pizza were good but they did not reach to the edge of the crust. The crust was doughy….could have cooked a few minutes more. I did not take the time to complain to the restaurant. It was not a complicated order. It should have been better to begin with. We will never order from there again.
Absolutely amazing customer experience. They noticed a mistake on my order after the driver had already returned from the delivery. Before I had even noticed there was an issue the driver had returned with a new item to replace the mistake. Amazing service!! Great leadership!!
Adam Roth
Terrible service. Wouldn’t deliver to the village inn? Like thanks for the warm welcome to Lakefield.“We don’t deliver to the village inn”“Why?”“We just don’t”.1 star is too many for this establishment.
Karatt Kensair
Peter the manager is very kind personable and you'll love his smile. Great hospitality and service from a 20 something kid.
PerthDarter
It was not the best pizza that I had ever had but it was pretty good. Staff for friendly and informative about their weekly specials. Pizza did not take long to cook. Very fresh ingredients and lots of cheese.
lesley g
It was not the best pizza that I had ever had but it was pretty good. Staff for friendly and informative about their weekly specials. Pizza did not take long to cook. Very fresh ingredients and lots of cheese.
Your hours say you're open until 10pm and I came at 930 and your closed.
Atmosphere: 1
Food: 1
Service: 1
No one. I mean no one. Out pizzas the hut. ? greasy goodness with crust more stuffed then a corrupt politicians wallet!
Atmosphere: 4
Food: 4
Service: 5
Their system wasn't working right and long wait for pre-order, but they acknowledged it and threw in some extra wings.Stuffed crust pizza and BBQ wings were
Atmosphere: 5
Food: 5
Service: 5
The food is great . And fast . If I had any feedback since we order the lakefield often is the staff often don’t say hello , or even thank you when you give them a good tip on take out food . I would like it there a lot better if the staff were friendly every time . Some are …but more times than not , they just hand the food over and have nothing to say . Not great for customer service
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Pepperoni Lover's, Wings
i heard her name shela i think made my pizza horrible it was very horribly cut and the toppings fell off in the box she was very huffy and puffy and was slamming the till well checking me out and ran to the back as soon as our transaction ended she also did not put the sauce in my box like she said she did and did not refund me terrible customer service normally everyone in there is super nice but i’ve e never had a good experience with her
Atmosphere: 1
Food: 3
Service: 1
The staff here are terrific! Had lunch here with my FIL and it was a great experience.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Boneless Bites, Pepperoni Lover's
I had an absolutely terrible experience at the Lakefield Pizza Hut. I placed my order online, which was fine. When my sister and I came into the store we were put on ignore. Other people came in after us and were helped before us. When we were finally helped my pizza was wrong. I had ordered the Beyond Meat Pizza and there was no Beyond Meat on it. I let the CSR know that my order was wrong, she went to the back to get someone. I don't know who it was that came to talk with me, but they approached me in a hostile manner, they were already mad with me without even talking to me. She asked me in a very rude uncaring tone what the problem was. I let her know that the Beyond Meat was missing. Her response was that they were out of the Beyond Meat and that she had called and talked to me and that I had said that I was fine without the Beyond Meat on it. I told her I didn't speak with anyone. She then got very mad and irritated with me and said well what do you want me to do about it, we are out of the Beyond Meat. She made huffing sounds, put her hands on the counter and made irritated faces at me. It left me panicked and I wasn't sure what to say. Then she rudely said I can throw another topping on or make another pizza. At this point I did not trust this person to make my food. I made the decision to take my food as it was and left. I am very disappointed in the treatment I received.
Atmosphere: 1
Food: 1
Service: 1
Tried the Melts, chicken bacon and meat lovers. Good food but not 5 Star, a friendly fellow took our order made it a nice experience.
Atmosphere: 1
Food: 4
Service: 5
I used to order often from Pizza Hut in Lakefield before retiring, always good. Last night, after a long drive, we were too tired to cook. We ordered a small Supreme pizza and a small order of mild wings, supposed to be 8 wings. We did not realize that small meant small. We received 7 wings. My husband commented that they looked like they were sparrow wings. That's how small they were! And, we were shorted. The wings were soaked in an huge amount of drippy orange sauce, totally unappetizing.The pizza fared very slightly better. The toppings were generous in the middle but they did not reach the edge of the crust . But the crust was doughy and glutinous. It was under cooked.I expect much better from any take out order. I did not and will not complain to the manager of the store. We will simply not order from there again. It was a simple order, which could've easily be filled without problems. Attention to details!
We ordered takeout…..we had a busy day and too tired to cook. Before I retired, this particular Pizza Hut was excellent. That was not our experience yesterday. The one good thing was that the order was ready quickly for pick up. We ordered a small Supreme pizza and a small order of mild wings, 8 wings. We did not realize that the small order of wings would be as small as it was…..we only received 7 wings. My husband mentioned that they must be sparrow wings. That's how tiny they were. The sauce was a dripping, orange mess. The toppings on the the pizza were good but they did not reach to the edge of the crust. The crust was doughy….could have cooked a few minutes more. I did not take the time to complain to the restaurant. It was not a complicated order. It should have been better to begin with. We will never order from there again.
Restaurantji Recommends
Absolutely amazing customer experience. They noticed a mistake on my order after the driver had already returned from the delivery. Before I had even noticed there was an issue the driver had returned with a new item to replace the mistake. Amazing service!! Great leadership!!
Terrible service. Wouldn’t deliver to the village inn? Like thanks for the warm welcome to Lakefield.“We don’t deliver to the village inn”“Why?”“We just don’t”.1 star is too many for this establishment.
Peter the manager is very kind personable and you'll love his smile. Great hospitality and service from a 20 something kid.
It was not the best pizza that I had ever had but it was pretty good. Staff for friendly and informative about their weekly specials. Pizza did not take long to cook. Very fresh ingredients and lots of cheese.
It was not the best pizza that I had ever had but it was pretty good. Staff for friendly and informative about their weekly specials. Pizza did not take long to cook. Very fresh ingredients and lots of cheese.