Whenever I go to order the girl asked me that what do I need, but when I tell her my order she always says that the kitchen is under cleaning and when I pull out the driveway she serves the next customer. And it happened today again which pissed me off which is why I am writing this. Hopefully someone in charge see to
Atmosphere: 1
Service: 1
brian kilkenny
Good food good
Atmosphere: 5
Food: 5
Service: 5
Techno Monster
Vary rude people asked for onion rings, "we don't have any" with an attitude, no manners at all. I suggest going somewhere else. Food was barely hot. Will not be coming
Atmosphere: 1
Food: 1
Service: 1
Scrim Bim
"Diversity is our strength"
stewart clark
I’ve always enjoyed treating myself to a burger from A&W …. Just went to the A&W on Dundas / Clark street London Ontario.It was Rude ! I honestly think for your front line dealing with customers should be a friendly exchange… not a rude one … not a pleasant experience!! Seems to me that people don’t know how to interact with customers… shame A&WParking: Plenty parking i guess cause no one wants to enter the building.
Atmosphere: 1
Food: 2
Service: 1
Lou mallet
Girl at window and drive thru was as miserable as ever rolling her eyes. Wearing dirty jeans instead of uniform pants and of course forgot the straw for my drink and was miserable handing it to me. Won’t go back.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Cheddar Bacon Uncle Burger
Tyler Long
Place is just trash. The worst attitude from employees not to mention the language barrier. They're "closed" at 1pm for maintenance but it's just a family od degenerates inside playing cards or something. Clowns.
Atmosphere: 1
Food: 2
Service: 1
Linda “Truckeuse” Linda
Google says open 24 hours whoever is not telling the truth these closed at 8am for lunch ?
Atmosphere: 1
Food: 1
Service: 1
Melanie Bell
Every time I go there in the morning there is a grouchy old lady that seriously needs to be fired, I don't know her name and I was ignored In the drive thru just
Atmosphere: 1
Food: 1
Service: 1
SEL SNAILS
The standards just keep getting lowerWheelchair accessibility: ♿??
Great poutine, ice cold root beers and Beyond Meat burgers here!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Poutine, Beyond Meat Burger
Saran Clements
Good quality burgers and swift service as I'd usually expect from A&W. Lots of good burger places in London but it's hard to beat a classic Teen Burger.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teen Burger
Deed W
Extra seasoning on onion rings means all of the seasoning in the store apparently. No tomato on my burger means add a tomato? Try again ?
D A Noble
**3rd chance & LAST chance! added Jan 7, 2024**So it's been almost a year since we last posted a review for this A&W. Sad to say that have not addressed their quality control issues. We ordered 4 combos today-1 w/ fries, 1 w/sweet potato fries & 2 w/onion rings. The order cost over $71.00! For that price it should be done correctly-but it was FAR from correct or fresh.One entire order of onion rings was missing! The Nashville chicken sandwich came or a very hard, very stale bun and the chicken was only 2/3 dipped in the Nashville sauce. The cold brew with sweet cream had NO cold brew in it at all! It was cup of ice & sweet cream! I had to put my own coffee into it at home. Pretty rediculous mistakes & bad quality/not fresh food for $71.00. We may have stop giving this location chances to improve. They clearly lack attention to detail, push the limits on the freshness of ingredients to cut costs and have a low value on quality.Management, if you're listening, you need to shape up your location. This is an ongoing issue for you.**Addition May 6, 2023**So we gave this A&W a second chance today because our son really wanted it. Not only was their service SLOW, they shafted us on a entire burger AND a chipotle mayo that we specifically asked for TWICE while ordering! Yep, that's right, one of us didn't even get our supper that we PAID for.Management: get it together. Clearly the training and standards are significantly sub-par.1st review: Was just served a MOLDY bun. NOT ok!
Whenever I go to order the girl asked me that what do I need, but when I tell her my order she always says that the kitchen is under cleaning and when I pull out the driveway she serves the next customer. And it happened today again which pissed me off which is why I am writing this. Hopefully someone in charge see to
Atmosphere: 1
Service: 1
Good food good
Atmosphere: 5
Food: 5
Service: 5
Vary rude people asked for onion rings, "we don't have any" with an attitude, no manners at all. I suggest going somewhere else. Food was barely hot. Will not be coming
Atmosphere: 1
Food: 1
Service: 1
"Diversity is our strength"
I’ve always enjoyed treating myself to a burger from A&W …. Just went to the A&W on Dundas / Clark street London Ontario.It was Rude ! I honestly think for your front line dealing with customers should be a friendly exchange… not a rude one … not a pleasant experience!! Seems to me that people don’t know how to interact with customers… shame A&WParking: Plenty parking i guess cause no one wants to enter the building.
Atmosphere: 1
Food: 2
Service: 1
Girl at window and drive thru was as miserable as ever rolling her eyes. Wearing dirty jeans instead of uniform pants and of course forgot the straw for my drink and was miserable handing it to me. Won’t go back.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Cheddar Bacon Uncle Burger
Place is just trash. The worst attitude from employees not to mention the language barrier. They're "closed" at 1pm for maintenance but it's just a family od degenerates inside playing cards or something. Clowns.
Atmosphere: 1
Food: 2
Service: 1
Google says open 24 hours whoever is not telling the truth these closed at 8am for lunch ?
Atmosphere: 1
Food: 1
Service: 1
Every time I go there in the morning there is a grouchy old lady that seriously needs to be fired, I don't know her name and I was ignored In the drive thru just
Atmosphere: 1
Food: 1
Service: 1
The standards just keep getting lowerWheelchair accessibility: ♿??
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Great poutine, ice cold root beers and Beyond Meat burgers here!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Poutine, Beyond Meat Burger
Good quality burgers and swift service as I'd usually expect from A&W. Lots of good burger places in London but it's hard to beat a classic Teen Burger.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teen Burger
Extra seasoning on onion rings means all of the seasoning in the store apparently. No tomato on my burger means add a tomato? Try again ?
**3rd chance & LAST chance! added Jan 7, 2024**So it's been almost a year since we last posted a review for this A&W. Sad to say that have not addressed their quality control issues. We ordered 4 combos today-1 w/ fries, 1 w/sweet potato fries & 2 w/onion rings. The order cost over $71.00! For that price it should be done correctly-but it was FAR from correct or fresh.One entire order of onion rings was missing! The Nashville chicken sandwich came or a very hard, very stale bun and the chicken was only 2/3 dipped in the Nashville sauce. The cold brew with sweet cream had NO cold brew in it at all! It was cup of ice & sweet cream! I had to put my own coffee into it at home. Pretty rediculous mistakes & bad quality/not fresh food for $71.00. We may have stop giving this location chances to improve. They clearly lack attention to detail, push the limits on the freshness of ingredients to cut costs and have a low value on quality.Management, if you're listening, you need to shape up your location. This is an ongoing issue for you.**Addition May 6, 2023**So we gave this A&W a second chance today because our son really wanted it. Not only was their service SLOW, they shafted us on a entire burger AND a chipotle mayo that we specifically asked for TWICE while ordering! Yep, that's right, one of us didn't even get our supper that we PAID for.Management: get it together. Clearly the training and standards are significantly sub-par.1st review: Was just served a MOLDY bun. NOT ok!
Food: 1
Service: 1
Food ok. Staff rude and not hospitable. Lazy.
Atmosphere: 1
Food: 4
Service: 1