We were sat quickly as a table of 6 on Good Friday despite the place being packed. Service was quick and friendly and the food was delicious! Will definitely be back :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Home Fries
Atul Sharma
I realky like their cheese cake with
Atmosphere: 4
Food: 4
Service: 4
Nancy Linklater
We occasionally drop in to Ritchies for a meal and have been doing so for over 50 years. It has always been good, till yesterday. My husband had the prime rib and said it was fine. I had the chicken parm. Looked like someone dumped a can of diced tomatoes over the mushy spaghetti. Chicken was barely OK with an imitation mozzarella cheese slice slapped on top. No parmesan cheese in sight. The whole meal was swimming in water. Unfortunately I have had digestive issues since we had our meal. I think I have a mild case of food poisoning.
Atmosphere: 4
Food: 2
Service: 5
Chris
Best milk shakes and great
Atmosphere: 5
Food: 5
Service: 5
Liz Dent
Food was delicious and large portions. The staff were friendly and accommodating. Two in our party were handicapped and it was easy access in and out of the restaurant and also were seated in the lower section so no steps to deal with. Would go back again and again.
Josh Sparling
Classic dinner, service was a bit slow but it was pretty busy when I was there so it may be better than I experienced!Food was great and prices were very reasonableParking: Lots of parking
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Toast, Scrambled Eggs, Sausage, Home Fries
Barb S.
Good food with affordable
Atmosphere: 4
Food: 5
Service: 5
Laura Payne
Visiting from Ohio and found the perfect breakfast spot. Friendly, comfortable and food just like you would
Atmosphere: 5
Food: 5
Service: 5
Daniel Garcia
Best wings I know of in the city.
Jim Beam
Came for dinner and ordered a burger, though it was a little strange it is $6 extra for fries with the already $10 burger. The burger is quite literally an unseasoned frozen Walmart patty, I could not believe this for $16! The fries were tiny, maybe for children? Not sure, overall a very very poor experience. Avoid the burger! Breakfast is aight though
Stopped today for first time in awhile for breakfast.Things were especially dirty. Although it was busy. So we stayed. The food was cold, bacon tasted funny. Tables that were seated after us were served before. Almost 40.00 for two people for breakfast. Won’t go back place needs a HUGE scrub down and new chef! Server was slow.Don’t recommend such a shame be in London for so long. It’s like they don’t care and it shows.
Atmosphere: 1
Food: 1
Service: 1
Cozer Joules
Our server was unfriendly and short, and we assumed that maybe she was having a bad day. But we paid attention to how she was interacting with other customers, and saw that she was being much nicer to them. We were the only people of colour she was serving, which led us to conclude that our subpar service was likely due to racism and/or homophobia. We used to really like coming here, but unfortunately after this experience we will not be returning.Vegetarian options: This restaurant has a limited selection for their vegetarian customers. When asked if it was possible to switch bacon and sausages to baked beans, they said they would not make the substitution.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Toast, Potatoes, Pancakes Eggs Bacon Sausage, Home Fries
Jessica Paige
Party of 2, upon entering, were told to pick our own spot to sit. Restaurant was about 50% capacity. Late breakfast/early lunch. We sat for over 5 minutes, were not greeted by a waiter/waitress to provide us menus.So I walked to the front myself, to grab menus. At that point one of the staff saw me grab my own menu, and started looking around to find out who my server was suppose to be.The waitress was nice which was good. I think I was just irritated from the initial first impression. We didn't end up leaving, we ordered breakfast, ate and left. Truthfully I probably wont return here.
Food: 4
Service: 3
Shayna and JP Bow
Last update: the restaurant’s response is careless. Typically when food is served, there is a follow up by the server to see how everything is. This didn’t happen until my family had eaten their meals and we were waiting for the bill. I’m sitting there, having eaten 1 slice of bread, and gave my sausages to my husband because they were not well done as specified. Out of 3 adults, one adult didn’t receive what they ordered. I also love the excuse of being busy for the terrible service. It’s not just about the food, the entire experience for $65 was robbery. No seat provided for a 2 year old, no common sense to provide crayons and paper knowing the wait was going to be long, having to wait way too long to get a cup of coffee, being told there was no manager when there was, not offering to take my meal off the bill. The server is the last line of quality check before the food reaches the patron. She knew what I ordered and still she served it and never came back. I was never called by the owner after leaving this review and calling the restaurant twice. This place is NOTHING like it use to be! They say it should be better than what your patrons can do at home, and I can cook an egg to medium and butterfly a sausage. I’ll be sure to tell everyone about my experience.Update 2 (1 week later): no one has reached out to me. I was told by the Manager that the owner would call me as I have asked for a refund.Update: my mother in law got sick shortly after me writing my review. I called the restaurant directly and I’ve been told the owner will reach out.As a mom who never gets to go out and be treated, my family and I came in late morning with my 2 year old, mother in law and husband. First off, we were seated without seating for a toddler and had to wait 15 minutes to get a booster, and we were seated without crayons and colouring pages (things we expected from our first visit back in the summer).After about 30 minutes our order for drinks and food were taken. We received our drinks about 35/40 minutes after being seated. Our 2 year olds drink came in a to-go coffee cup which didn’t go over well, just all over her.My meal was $15 and I asked tor medium eggs and very well done sausage. When our food eventually came out, my meal was undercooked and not at all medium eggs or well done sausage. I waited the entire length of time it took my family to eat their food to let the server know, since she didn’t come back until it was time for the bill and their plates were done. I mentioned what had happened and I got sympathies. At the time the bill came she then offered us coffee refills (about 40 minutes too late), as we were ready to get the heck out of there.The bill had a charge for my meal. I questioned this and said, I didn’t get what I ordered and I’m leaving hungry. The server said there was no manager and shrugged. I spent $65 today on 18oz of coffee, a few eggs, some sausages and warm bread (because the bread was not toasted). I spent $65 on East Side Mario’s last night and got two massive trays of pasta, lots of vegetables, 2 loaves of bread, huge family salad and an appetizer WITH delivery. I’m not understanding why eggs and bread and zero service cost me the same amount. I will only be back for a refund, not as a repeat customer. Things aren’t cheap anymore and it feels like robbery when these places charge what they do, and you can do it better at home for maybe $15 total.
Atmosphere: 1
Food: 1
Service: 1
darkestangel1973
One of our favorite places to go for breakfast. Have been going to this restaurant for over 40 years and it's still
We were sat quickly as a table of 6 on Good Friday despite the place being packed. Service was quick and friendly and the food was delicious! Will definitely be back :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Home Fries
I realky like their cheese cake with
Atmosphere: 4
Food: 4
Service: 4
We occasionally drop in to Ritchies for a meal and have been doing so for over 50 years. It has always been good, till yesterday. My husband had the prime rib and said it was fine. I had the chicken parm. Looked like someone dumped a can of diced tomatoes over the mushy spaghetti. Chicken was barely OK with an imitation mozzarella cheese slice slapped on top. No parmesan cheese in sight. The whole meal was swimming in water. Unfortunately I have had digestive issues since we had our meal. I think I have a mild case of food poisoning.
Atmosphere: 4
Food: 2
Service: 5
Best milk shakes and great
Atmosphere: 5
Food: 5
Service: 5
Food was delicious and large portions. The staff were friendly and accommodating. Two in our party were handicapped and it was easy access in and out of the restaurant and also were seated in the lower section so no steps to deal with. Would go back again and again.
Classic dinner, service was a bit slow but it was pretty busy when I was there so it may be better than I experienced!Food was great and prices were very reasonableParking: Lots of parking
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Toast, Scrambled Eggs, Sausage, Home Fries
Good food with affordable
Atmosphere: 4
Food: 5
Service: 5
Visiting from Ohio and found the perfect breakfast spot. Friendly, comfortable and food just like you would
Atmosphere: 5
Food: 5
Service: 5
Best wings I know of in the city.
Came for dinner and ordered a burger, though it was a little strange it is $6 extra for fries with the already $10 burger. The burger is quite literally an unseasoned frozen Walmart patty, I could not believe this for $16! The fries were tiny, maybe for children? Not sure, overall a very very poor experience. Avoid the burger! Breakfast is aight though
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Stopped today for first time in awhile for breakfast.Things were especially dirty. Although it was busy. So we stayed. The food was cold, bacon tasted funny. Tables that were seated after us were served before. Almost 40.00 for two people for breakfast. Won’t go back place needs a HUGE scrub down and new chef! Server was slow.Don’t recommend such a shame be in London for so long. It’s like they don’t care and it shows.
Atmosphere: 1
Food: 1
Service: 1
Our server was unfriendly and short, and we assumed that maybe she was having a bad day. But we paid attention to how she was interacting with other customers, and saw that she was being much nicer to them. We were the only people of colour she was serving, which led us to conclude that our subpar service was likely due to racism and/or homophobia. We used to really like coming here, but unfortunately after this experience we will not be returning.Vegetarian options: This restaurant has a limited selection for their vegetarian customers. When asked if it was possible to switch bacon and sausages to baked beans, they said they would not make the substitution.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Toast, Potatoes, Pancakes Eggs Bacon Sausage, Home Fries
Party of 2, upon entering, were told to pick our own spot to sit. Restaurant was about 50% capacity. Late breakfast/early lunch. We sat for over 5 minutes, were not greeted by a waiter/waitress to provide us menus.So I walked to the front myself, to grab menus. At that point one of the staff saw me grab my own menu, and started looking around to find out who my server was suppose to be.The waitress was nice which was good. I think I was just irritated from the initial first impression. We didn't end up leaving, we ordered breakfast, ate and left. Truthfully I probably wont return here.
Food: 4
Service: 3
Last update: the restaurant’s response is careless. Typically when food is served, there is a follow up by the server to see how everything is. This didn’t happen until my family had eaten their meals and we were waiting for the bill. I’m sitting there, having eaten 1 slice of bread, and gave my sausages to my husband because they were not well done as specified. Out of 3 adults, one adult didn’t receive what they ordered. I also love the excuse of being busy for the terrible service. It’s not just about the food, the entire experience for $65 was robbery. No seat provided for a 2 year old, no common sense to provide crayons and paper knowing the wait was going to be long, having to wait way too long to get a cup of coffee, being told there was no manager when there was, not offering to take my meal off the bill. The server is the last line of quality check before the food reaches the patron. She knew what I ordered and still she served it and never came back. I was never called by the owner after leaving this review and calling the restaurant twice. This place is NOTHING like it use to be! They say it should be better than what your patrons can do at home, and I can cook an egg to medium and butterfly a sausage. I’ll be sure to tell everyone about my experience.Update 2 (1 week later): no one has reached out to me. I was told by the Manager that the owner would call me as I have asked for a refund.Update: my mother in law got sick shortly after me writing my review. I called the restaurant directly and I’ve been told the owner will reach out.As a mom who never gets to go out and be treated, my family and I came in late morning with my 2 year old, mother in law and husband. First off, we were seated without seating for a toddler and had to wait 15 minutes to get a booster, and we were seated without crayons and colouring pages (things we expected from our first visit back in the summer).After about 30 minutes our order for drinks and food were taken. We received our drinks about 35/40 minutes after being seated. Our 2 year olds drink came in a to-go coffee cup which didn’t go over well, just all over her.My meal was $15 and I asked tor medium eggs and very well done sausage. When our food eventually came out, my meal was undercooked and not at all medium eggs or well done sausage. I waited the entire length of time it took my family to eat their food to let the server know, since she didn’t come back until it was time for the bill and their plates were done. I mentioned what had happened and I got sympathies. At the time the bill came she then offered us coffee refills (about 40 minutes too late), as we were ready to get the heck out of there.The bill had a charge for my meal. I questioned this and said, I didn’t get what I ordered and I’m leaving hungry. The server said there was no manager and shrugged. I spent $65 today on 18oz of coffee, a few eggs, some sausages and warm bread (because the bread was not toasted). I spent $65 on East Side Mario’s last night and got two massive trays of pasta, lots of vegetables, 2 loaves of bread, huge family salad and an appetizer WITH delivery. I’m not understanding why eggs and bread and zero service cost me the same amount. I will only be back for a refund, not as a repeat customer. Things aren’t cheap anymore and it feels like robbery when these places charge what they do, and you can do it better at home for maybe $15 total.
Atmosphere: 1
Food: 1
Service: 1
One of our favorite places to go for breakfast. Have been going to this restaurant for over 40 years and it's still
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon and Eggs, Home Fries