This was probably the worst food I have ever ordered/ experienced in London.I did a pick up order so I cant rate the service or atmosphere but the order was a complete disasterI ordered a steak medium rare and the steak I received was completely raw with no sear marks at all.The garlic bread with cheese was completely inedible so much garlic it would burn your mouth.The ribs were overcooked and tough to eatWith the fries undercookedTo be honest the only good part of this meal was the free bread that came with the order.My order was #46960783I'm not sure if this is because it was a pick up order but I would not recommend eating here
Food: 1
Trish MacGregor
The food was good but the atmosphere and service was not what I remembered of the Keg . The tables were crowded together and the staff were rushing us, pushy and the manager asked us to move to the bar area as soon as we got our bill. We would have enjoyed coffee and dessert but they weren't offered. We remember the Keg prior to 2020 that offered good food, good service and a lovely quiet atmosphere where you could enjoy your meal. This experience was not what we remembered.. very disappointing.
Atmosphere: 2
Food: 5
Service: 2
Hailey Coleman
We usually love the Keg but have to say our experience was really disappointing.We had a reservation for 6:15. Got checked in and sat and waited and waited. At 6:30 they asked for our name after we had literally been sitting there watching their 5 hostesses seat people with later reservations. They then asked for our name again and yup our table had already been readyOur server was nice enough having dropped a fork on my husband when we first walked in. But it did take about 10 minutes to be seen once we sat down.The food was OK. They discontinued their baked Brie so we had a mushroom dip which was just alot of cream cheese and more bread. We also got the sliders which 2 of 4 were really fatty. Which is disappointing when you pay $7.50 each.Lastly our server asked if we wanted a dessert menu to which we said yes. And about 15 minutes later just drops the bill off. No dessert menu and at that point we said forget it. We will just go somewhere else for dessert.I tried giving feedback online using their QR code as they suggest but their online form did not work on either mine or my my husbands iPhone.We really found it to be a series of unfortunate events and disappointing when we were so excited to go there.
Atmosphere: 4
Food: 3
Service: 4
Kasia Woe
Great place to dine, some of the seating is way too close together, makes it awkward for staff and patrons to navigate through, otherwise great service.
Devin made our day ultra memorable. We really appreciated his attention to detail and manners. Fantastic service and food, would strongly recommend.
Atmosphere: 5
Food: 5
Service: 5
John Legree
Nice Valentines dinner. Emily was our server and she was great- very
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Billy Miner Pie, Caesar Salad, Sirloin Oscar
Khalid Barakzai
Steak was amazing here perfect medium rare service was also amazing would be better if y’all gave me a gift certificate haha I’m deffo coming here again
Atmosphere: 5
Food: 5
Service: 5
Brigitte Srock
Food is always consistent and tasty, no matter the location in Canada. For special occasions its our go to.It's on the high side of price per person, but I always know the quality will be there.This is a very busy location so reservations are suggested.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Billy Miner Pie, Caesar Salad, Iceberg Wedge
M D
My friend took me there on my birthday. Best steak I've ever had and excellent customer service!
My best steak experience was at Keg.We ordered Top Sirloin and RIB steak and both were so delicious, cooked very well, and in an appripriate amount.The waiter was a polite young man, who didn't interrupt frequently while having lunch. At the same time, he came and asked if we needed anything.
We came for New Year’s Eve. It was very busy. But the service was excellent and the food was delicious! And we were alittle early and they seated us right away. Great experience!!
We had a nice date night and The Keg makes a decent effort. But tbh I find it's on the expensive side for what you get these days. Two modest entrées, one drink each, and a shared dessert = $160 after tax and tip. Prime rib was ordered med-rare but arrived VERY rare. She didn't want to make a fuss and send it back, so she did not really enjoy her $52 main.Tablecloths and waters without asking would really go a long way here. A bare wooden tabletop says roadhouse to me, not steakhouse.Service was excellent: accommodating and attentive, exceeding expectations.
Atmosphere: 4
Food: 4
Service: 5
Katie McBride
We had a fabulous night. Linda was our server!!! She was absolutely amazing. She made our New Year’s Eve very special. Thank you
This was probably the worst food I have ever ordered/ experienced in London.I did a pick up order so I cant rate the service or atmosphere but the order was a complete disasterI ordered a steak medium rare and the steak I received was completely raw with no sear marks at all.The garlic bread with cheese was completely inedible so much garlic it would burn your mouth.The ribs were overcooked and tough to eatWith the fries undercookedTo be honest the only good part of this meal was the free bread that came with the order.My order was #46960783I'm not sure if this is because it was a pick up order but I would not recommend eating here
Food: 1
The food was good but the atmosphere and service was not what I remembered of the Keg . The tables were crowded together and the staff were rushing us, pushy and the manager asked us to move to the bar area as soon as we got our bill. We would have enjoyed coffee and dessert but they weren't offered. We remember the Keg prior to 2020 that offered good food, good service and a lovely quiet atmosphere where you could enjoy your meal. This experience was not what we remembered.. very disappointing.
Atmosphere: 2
Food: 5
Service: 2
We usually love the Keg but have to say our experience was really disappointing.We had a reservation for 6:15. Got checked in and sat and waited and waited. At 6:30 they asked for our name after we had literally been sitting there watching their 5 hostesses seat people with later reservations. They then asked for our name again and yup our table had already been readyOur server was nice enough having dropped a fork on my husband when we first walked in. But it did take about 10 minutes to be seen once we sat down.The food was OK. They discontinued their baked Brie so we had a mushroom dip which was just alot of cream cheese and more bread. We also got the sliders which 2 of 4 were really fatty. Which is disappointing when you pay $7.50 each.Lastly our server asked if we wanted a dessert menu to which we said yes. And about 15 minutes later just drops the bill off. No dessert menu and at that point we said forget it. We will just go somewhere else for dessert.I tried giving feedback online using their QR code as they suggest but their online form did not work on either mine or my my husbands iPhone.We really found it to be a series of unfortunate events and disappointing when we were so excited to go there.
Atmosphere: 4
Food: 3
Service: 4
Great place to dine, some of the seating is way too close together, makes it awkward for staff and patrons to navigate through, otherwise great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Creme Brulee, Mushrooms Neptune, Twice Baked Potato
Devin made our day ultra memorable. We really appreciated his attention to detail and manners. Fantastic service and food, would strongly recommend.
Atmosphere: 5
Food: 5
Service: 5
Nice Valentines dinner. Emily was our server and she was great- very
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Billy Miner Pie, Caesar Salad, Sirloin Oscar
Steak was amazing here perfect medium rare service was also amazing would be better if y’all gave me a gift certificate haha I’m deffo coming here again
Atmosphere: 5
Food: 5
Service: 5
Food is always consistent and tasty, no matter the location in Canada. For special occasions its our go to.It's on the high side of price per person, but I always know the quality will be there.This is a very busy location so reservations are suggested.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Billy Miner Pie, Caesar Salad, Iceberg Wedge
My friend took me there on my birthday. Best steak I've ever had and excellent customer service!
Atmosphere: 5
Food: 5
Service: 5
My best steak experience was in the keg.?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My best steak experience was at Keg.We ordered Top Sirloin and RIB steak and both were so delicious, cooked very well, and in an appripriate amount.The waiter was a polite young man, who didn't interrupt frequently while having lunch. At the same time, he came and asked if we needed anything.
Atmosphere: 5
Food: 5
Service: 5
Delicious and pocket friendly
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mushrooms Neptune, Twice Baked Potato, Fries
We came for New Year’s Eve. It was very busy. But the service was excellent and the food was delicious! And we were alittle early and they seated us right away. Great experience!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Twice Baked Potato, Sirloin Oscar, French Onion Soup, Scallops & Bacon
We had a nice date night and The Keg makes a decent effort. But tbh I find it's on the expensive side for what you get these days. Two modest entrées, one drink each, and a shared dessert = $160 after tax and tip. Prime rib was ordered med-rare but arrived VERY rare. She didn't want to make a fuss and send it back, so she did not really enjoy her $52 main.Tablecloths and waters without asking would really go a long way here. A bare wooden tabletop says roadhouse to me, not steakhouse.Service was excellent: accommodating and attentive, exceeding expectations.
Atmosphere: 4
Food: 4
Service: 5
We had a fabulous night. Linda was our server!!! She was absolutely amazing. She made our New Year’s Eve very special. Thank you
Atmosphere: 5
Food: 5
Service: 5