New York Fries ONroute Mallorytown

678 ON-401 Eastbound, Mallorytown
(613) 923-1200

Recent Reviews

Liz B

My partner and I stopped for lunch, we paid 38$ for 2 hotdogs(chilli & plain) and 2 poutines. There was no line, and it did not appear busy at the time, however the man was very rude taking our order and did not seem to want to be there. After we got our food, we noticed one poutine and one fry. We politely returned and told him that we had ordered a poutine instead of the fry and he started to argue with us telling us we only ordered one poutine and one fry. After a few minutes of trying to explain that I wanted the poutine, and agreeing to pay the difference if that’s what I needed to do, he finally agreed to put the cheese and gravy on the fries. The chilli cheese dog also did not have any beef on it. With the experience we had with the poutine we decided it was too much of a hassle to go back and beg for our order to be fixed. I will not be returning here and would rather drive 45 minutes to the next NYF

Atmosphere: 2

Food: 3

Service: 2

Centre Aviation

the guy started scratching his head while he was making my poutine ???

Atmosphere: 4

Food: 3

Service: 3

Madhuli Patil

Great for people who want unique fries, this place has lots of different kinds. We tried the nacho fries, and they were really good with the right mix of quality and quantity. Sadly, the staff wasn't friendly and seemed unhappy, like they were forced to do their jobs.

Samuel Riffon

Paid 15$ for a double cheese poutine with bacon... I guess they forgot the bacon, curd cheese and green onion because there barely

Atmosphere: 3

Food: 1

Service: 3

Sharan Brar

Poutine was

Atmosphere: 5

Food: 5

Service: 5

Simran Kaushal

The guy who made food was really nice and he made a pefect meal for me . I think his name was

Atmosphere: 5

Food: 5

Service: 5

Helen Chapman

Terrible service. I waited 15 minutes and left empty handed. Don’t waste your time at this place. Servers were rude and apathetic. Beware especially if you are a female customer.

Atmosphere: 1

Service: 1

Michelle Gagne

A hot dog restaurant out of hot dogs ?

Atmosphere: 1

Food: 1

Service: 1

Caroline Mireault

The pictures on the menu show nice topped hot dogs and nice topped fries...we received it all dry with tons of condiment wraps...very disappointing. Good fries. But not worth the price.

Atmosphere: 2

Food: 2

Service: 4

Robert Borzychowski

Pretty sloppy wiener. We had to clean our own table and they didn't want to give any napkins.

Atmosphere: 1

Food: 1

Service: 3

Rahul Madhara

Worst experience ever, I was standing for 10 mins and after that they just told that they are closed. They close before their closing

Atmosphere: 2

Food: 4

Service: 1

Michelle James

The server was excellent, she made my poutine exactly as I requested (layered cheese and gravy). I will absolutely go back.

Atmosphere: 4

Food: 5

Service: 5

Matúš Basanda

Possibly one of the best fried I've had so far in North America. The service was very nice and I really appreciate the smalltalk we just had.

Atmosphere: 4

Food: 4

Service: 5

Paul “Paul”

When you stop for food then you get to know They open 12pm.

Virtual Church TV

By far New York Fries has the worst staff ever. I may have attended on a bad day but the service was terrible. I attended at lunch today. It was a rainy day so it wasn't too busy. I waited for 30 minutes because I noticed a staff at the back hiding and pretending to do work. She refused to serve me and didn't come out for the entire lunch service. I usually support the hard working staff and try not to critize them.This worker was obviously angry at the owner and probably the supervisor as she wanted them to lose business but she was unkind to the customers. She could have encouraged me to go to another business like Tim Hortons but instead she just ignored me.I must admit I thought that the experience would have been better. I like NY fries but today the staff didn't like us. The food is good but the customer service isn't. This will go in my top 10 worst customer service experiences.I don't think I will ever go back to NY fries especially at the onroute in Mallory Town. The staff working today accomplished her goal she has ensured we will no longer want to attend that restaurant again.Parking: The parking is really good more than enough for the many restaurants here.

Atmosphere: 5

Food: 4

Service: 1

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