Burger Factory in Great Food Hall, Waterloo offers an unparalleled food experience! They utilize the finest ingredients to craft their delectable burgers, which are expertly grilled to achieve perfection. The restaurant boasts a vibrant and amiable ambiance, making it an ideal spot for a delightful dinner with your loved ones. Each visit guarantees a warm and inviting atmosphere, accompanied by attentive service from the staff. Burger Factory consistently delivers exceptional flavor and quality, catering to both those who prefer classic burgers and those seeking more adventurous options. It is undoubtedly a must-visit destination for hamburger enthusiasts.Vegetarian options: Much Better.Dietary restrictions: Great.
The guy at the cashier was dealing with us by bad way
Food: 5
Service: 1
Noori Butt
Good food .
Atmosphere: 5
Food: 5
Service: 5
Abrahim Eleeda
Ammar provided excellent service
lovejee jacob
I ordered juicy Lucy burger and I got a dry burger with no stuffing inside
Shuborno Biswas
I had higher hopes for their Tuesday cheeseburger special, but it was just a very basic hamburger. Nothing wrong with it, but I won't seek it out, just not my style of burger, neither crispy edge smash nor pub style thick.
Atmosphere: 3
Food: 3
Service: 5
Dee.J -Busby
A culinary treasure is Burger Factory, located at Great Food Hall in Waterloo, Canada! Their delicious burgers, warm atmosphere, and welcoming staff provide for a unique eating experience. I'm constantly amazed by the inventiveness of their menu and the high caliber of their ingredients every time I visit. We appreciate Burger Factory's delectable goods and how you've flavored our neighborhood.
Atmosphere: 5
Food: 5
Service: 5
Jaime Rhoades
Burger Factory at Food Hall, Waterloo, delivers pleasure with every bite! Every item, from the scrumptious burgers to the delightful sides, demonstrates their dedication to quality and taste. The welcoming environment and courteous personnel make dining at Burger Factory a pleasurable experience. Whether you're seeking a simple burger or a fancy variation, Burger Factory excels in every way. A must-see place for burger lovers.
Atmosphere: 5
Food: 5
Service: 5
Ana Maria Casillas
The food experience at Burger Factory in Great Food Hall, Waterloo is unmatched! The best ingredients are used to create their mouthwatering burgers, which are then grilled to perfection. With its lively and friendly atmosphere, it's the perfect place to have dinner with loved ones. Every time, diners can count on a warm, welcoming atmosphere and careful service from the personnel. Excellent flavor and quality are delivered by Burger Factory, whether you're seeking a traditional burger or something more daring. A must-go-to place for fans of hamburgers
Amazing staff and great burgers but i wish the juicy lucy had actual amount of cheese in the patty. The amount of cheese didnt really fit the price as it was around 18 dollars just for the burger not even combo. Other than that no complains.
Atmosphere: 2
Food: 4
Service: 4
elab elab
Food was nice and the service by Ammar was so nice and accommodating especially since I came late at night!
Food: 4
Service: 5
Paige Setzer
Burger factory? More like burger flopery. Severely disappointed to be honest. I’m a student at Laurier and wanted a sweet treat after doing work and I am really upset. I went with my friends as a reward and instead I was just disappointed. We got 3 funnel cakes all which were a thumbs down. The first one was supposed to be a caramel funnel cake and got fudge instead. The second one was an Oreo funnel cake which just had whole chunks of Oreos and nothing else… just funnel cake and Oreo. Kinda expected like fudge or domain for the Oreos to stick on but that’s okay my fault. Got a milkshake as well that was advertised to come with whip cream and did not. I asked about it and they said no. lol. There was no cutlery or napkins in the bag and I had to ask for them. Kinda upset about it. I will say the milkshake was good tho so that’s good. Fair warning the funnel cake alone is 9.99 and toppings are all extra which is totally okay but advertised online differed. i won’t be saving this place as my sweet treat place anymore. If I could give this place a 0 I would.
Atmosphere: 1
Food: 1
Service: 1
Ahmad Hammoud
Got the ramadan deal. Burgers were mid. Fries were very oily and soggy. Last time I got food from Burger Factory, it was a lot better. One star for now!
Burger Factory in Great Food Hall, Waterloo offers an unparalleled food experience! They utilize the finest ingredients to craft their delectable burgers, which are expertly grilled to achieve perfection. The restaurant boasts a vibrant and amiable ambiance, making it an ideal spot for a delightful dinner with your loved ones. Each visit guarantees a warm and inviting atmosphere, accompanied by attentive service from the staff. Burger Factory consistently delivers exceptional flavor and quality, catering to both those who prefer classic burgers and those seeking more adventurous options. It is undoubtedly a must-visit destination for hamburger enthusiasts.Vegetarian options: Much Better.Dietary restrictions: Great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tornado Fries, Fries, Fresh Cut Fries, Poutine, Cheeseburger
The guy at the cashier was dealing with us by bad way
Food: 5
Service: 1
Good food .
Atmosphere: 5
Food: 5
Service: 5
Ammar provided excellent service
I ordered juicy Lucy burger and I got a dry burger with no stuffing inside
I had higher hopes for their Tuesday cheeseburger special, but it was just a very basic hamburger. Nothing wrong with it, but I won't seek it out, just not my style of burger, neither crispy edge smash nor pub style thick.
Atmosphere: 3
Food: 3
Service: 5
A culinary treasure is Burger Factory, located at Great Food Hall in Waterloo, Canada! Their delicious burgers, warm atmosphere, and welcoming staff provide for a unique eating experience. I'm constantly amazed by the inventiveness of their menu and the high caliber of their ingredients every time I visit. We appreciate Burger Factory's delectable goods and how you've flavored our neighborhood.
Atmosphere: 5
Food: 5
Service: 5
Burger Factory at Food Hall, Waterloo, delivers pleasure with every bite! Every item, from the scrumptious burgers to the delightful sides, demonstrates their dedication to quality and taste. The welcoming environment and courteous personnel make dining at Burger Factory a pleasurable experience. Whether you're seeking a simple burger or a fancy variation, Burger Factory excels in every way. A must-see place for burger lovers.
Atmosphere: 5
Food: 5
Service: 5
The food experience at Burger Factory in Great Food Hall, Waterloo is unmatched! The best ingredients are used to create their mouthwatering burgers, which are then grilled to perfection. With its lively and friendly atmosphere, it's the perfect place to have dinner with loved ones. Every time, diners can count on a warm, welcoming atmosphere and careful service from the personnel. Excellent flavor and quality are delivered by Burger Factory, whether you're seeking a traditional burger or something more daring. A must-go-to place for fans of hamburgers
Atmosphere: 5
Food: 5
Service: 5
Very good, worth trying
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Delicious food ?
Atmosphere: 5
Food: 5
Service: 5
Amazing staff and great burgers but i wish the juicy lucy had actual amount of cheese in the patty. The amount of cheese didnt really fit the price as it was around 18 dollars just for the burger not even combo. Other than that no complains.
Atmosphere: 2
Food: 4
Service: 4
Food was nice and the service by Ammar was so nice and accommodating especially since I came late at night!
Food: 4
Service: 5
Burger factory? More like burger flopery. Severely disappointed to be honest. I’m a student at Laurier and wanted a sweet treat after doing work and I am really upset. I went with my friends as a reward and instead I was just disappointed. We got 3 funnel cakes all which were a thumbs down. The first one was supposed to be a caramel funnel cake and got fudge instead. The second one was an Oreo funnel cake which just had whole chunks of Oreos and nothing else… just funnel cake and Oreo. Kinda expected like fudge or domain for the Oreos to stick on but that’s okay my fault. Got a milkshake as well that was advertised to come with whip cream and did not. I asked about it and they said no. lol. There was no cutlery or napkins in the bag and I had to ask for them. Kinda upset about it. I will say the milkshake was good tho so that’s good. Fair warning the funnel cake alone is 9.99 and toppings are all extra which is totally okay but advertised online differed. i won’t be saving this place as my sweet treat place anymore. If I could give this place a 0 I would.
Atmosphere: 1
Food: 1
Service: 1
Got the ramadan deal. Burgers were mid. Fries were very oily and soggy. Last time I got food from Burger Factory, it was a lot better. One star for now!
Food: 1
Service: 3