You know this location is shady when they force you to tip 10% 15% 20% and disable the no tip and custom options on the terminal. You either tip, or pay cash so they can dodge tax.
Atmosphere: 1
Food: 1
Service: 1
Al3XA B311
I love bubble tea, however it didn't taste right. I bought a lychee yakult with coconut jelly which was almost eleven dollars. The employees were rude and it took them half a hour to make it. It took them 30 minutes and the drink tasted horrible. There was one piece of lemon and there wasn't even any coconut jelly. I wouldn't recommend.
Atmosphere: 2
Food: 1
Service: 1
jay patel
I haven’t visited this location…I’m pleasantly surprised.My go to order is a roasted milk tea 30%less sugar and they deliveredP.S. Thank you for letting me try the pudding for the first time. Definitely will try again.
Atmosphere: 4
Food: 5
Service: 5
Jong
the lady taking orders on Mar 11 evening shift, who hurt you? and y'all can't seriously be making 1 drink at a time, right?
Atmosphere: 1
Service: 1
Crystal Wu
solid place. solid bubble tea. service can be a little slow sometimes, but it’s probably because it can be quite busy with only two workers.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Mango
Q Vuong
Terrible experience. I ordered 5 drinks and they ran out of trays but refused to give me a bag. I asked her how I was supposed to carry out the drinks without a bag or a tray and she told me to carry the drinks out one by one…. Is it the customers fault for the business to not be stocked with trays for customers to carry out their drinks?? A business should be fully stocked for their customers and if they aren’t, they should have an alternative solution that is not to the cost of the customer especially if they are buying 5 Large drinks. Train your employees better.
Atmosphere: 1
Food: 1
Service: 1
Madison Hahn
Love their bubble tea! The guy there was also very nice and explained their drinks so well. Love their QQ topping especially.
Atmosphere: 5
Food: 5
Service: 5
S L
I love Coco, the food. However, I were very disappointed with the service in this location. the behavior of your staff (the gril work on Saturday afternoon) was far from satisfactory, she extremely redue, and unwelcome the customers.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: strawberry latte l 草莓拿铁 l
Shino trương
Great bubble store with good customer service ??
Atmosphere: 5
Food: 5
Service: 5
Madison
I ordered a caramel milk tea with brown sugar pearls. I took my first sip after I had left the location and instantly was repulsed. The texture of the "brown sugar pearls" was not how they should have tasted. I told my friend how disgusting my drink was and asked if her was good because she had also gotten brown sugar pearls and she said hers was delicious. I took a few more sips to see if the texture and taste of the "brown sugar pearls" would improve. It did not, I told my friend that the pearls tasted like beans and did not have the texture of taste of pearls. I went back to the location after a few minutes to complain about the drink. The cashier was incredibly rude when I explained that I was clearly given the wrong pearls and instead of asking to see my drink she told me that I didn't know what the pearls were supposed to taste like and asked me if I would like to purchase another drink. I said no I'm not paying to get another bad drink. With a huge attitude she took my drink and gave it to another staff member who thankfully opened the drink and noticed that it was not brown sugar pearls in my drink but instead it was red beans. Thankfully that employee apologized and made me the drink I ordered correctly. The cashier that was working on Wednesday, September 27th at around 7pm needs to be spoken to about her attitude and poor customer service.
I bought three cups of milk tea in this store on the evening of August 24. I usually buy milk tea in this store, so I can taste the wrong concentration of sugar and the bitter bottom of the tea. All are 50% sugar, two cups of jasmine taste very bitter, the original taste is very sweet, definitely not 50% sugar. I went back to the store hoping to do it again, because the bitter milk tea was bitter, sweet and uncomfortable. But the clerk didn't make it for me, so I could only add sugar to the bitter milk tea. It is hoped that the store can unify the quality of the drink. If my order is completely different from the final drink, I don't know why I need so many options.
Atmosphere: 4
Food: 1
Service: 4
Ho Ming Li
Just come here for BBT, you won't regret it.
Atmosphere: 5
Food: 5
Service: 5
Shraddha Jadawala
The mango slush didn’t have enough mango flavour. They also do not have a verity when it comes to toppings.
Atmosphere: 3
Food: 3
Service: 3
Jeremy Manapul
The Guy cashier make a mistake to my order and came back to tell him and he looks upset and didn’t even apologize about it unacceptable I actually gave him a tip what a poor customer
Atmosphere: 1
Food: 4
Service: 1
Neill C
I have always loved Coco bubble tea’s but from the past few months that I have always visit this coco location, it’s always very disappointing. They have CASH DISCRIMINATION meaning if you only have cash you’ll never get served. Whenever I order either Brown Sugar or QQ’s they never have it in stocks. Ordered Taro, tasted water down. Very Disappointing and Poor Management.
You know this location is shady when they force you to tip 10% 15% 20% and disable the no tip and custom options on the terminal. You either tip, or pay cash so they can dodge tax.
Atmosphere: 1
Food: 1
Service: 1
I love bubble tea, however it didn't taste right. I bought a lychee yakult with coconut jelly which was almost eleven dollars. The employees were rude and it took them half a hour to make it. It took them 30 minutes and the drink tasted horrible. There was one piece of lemon and there wasn't even any coconut jelly. I wouldn't recommend.
Atmosphere: 2
Food: 1
Service: 1
I haven’t visited this location…I’m pleasantly surprised.My go to order is a roasted milk tea 30%less sugar and they deliveredP.S. Thank you for letting me try the pudding for the first time. Definitely will try again.
Atmosphere: 4
Food: 5
Service: 5
the lady taking orders on Mar 11 evening shift, who hurt you? and y'all can't seriously be making 1 drink at a time, right?
Atmosphere: 1
Service: 1
solid place. solid bubble tea. service can be a little slow sometimes, but it’s probably because it can be quite busy with only two workers.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Mango
Terrible experience. I ordered 5 drinks and they ran out of trays but refused to give me a bag. I asked her how I was supposed to carry out the drinks without a bag or a tray and she told me to carry the drinks out one by one…. Is it the customers fault for the business to not be stocked with trays for customers to carry out their drinks?? A business should be fully stocked for their customers and if they aren’t, they should have an alternative solution that is not to the cost of the customer especially if they are buying 5 Large drinks. Train your employees better.
Atmosphere: 1
Food: 1
Service: 1
Love their bubble tea! The guy there was also very nice and explained their drinks so well. Love their QQ topping especially.
Atmosphere: 5
Food: 5
Service: 5
I love Coco, the food. However, I were very disappointed with the service in this location. the behavior of your staff (the gril work on Saturday afternoon) was far from satisfactory, she extremely redue, and unwelcome the customers.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: strawberry latte l 草莓拿铁 l
Great bubble store with good customer service ??
Atmosphere: 5
Food: 5
Service: 5
I ordered a caramel milk tea with brown sugar pearls. I took my first sip after I had left the location and instantly was repulsed. The texture of the "brown sugar pearls" was not how they should have tasted. I told my friend how disgusting my drink was and asked if her was good because she had also gotten brown sugar pearls and she said hers was delicious. I took a few more sips to see if the texture and taste of the "brown sugar pearls" would improve. It did not, I told my friend that the pearls tasted like beans and did not have the texture of taste of pearls. I went back to the location after a few minutes to complain about the drink. The cashier was incredibly rude when I explained that I was clearly given the wrong pearls and instead of asking to see my drink she told me that I didn't know what the pearls were supposed to taste like and asked me if I would like to purchase another drink. I said no I'm not paying to get another bad drink. With a huge attitude she took my drink and gave it to another staff member who thankfully opened the drink and noticed that it was not brown sugar pearls in my drink but instead it was red beans. Thankfully that employee apologized and made me the drink I ordered correctly. The cashier that was working on Wednesday, September 27th at around 7pm needs to be spoken to about her attitude and poor customer service.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Coco Milk Tea, Pearls
Restaurantji Recommends
I bought three cups of milk tea in this store on the evening of August 24. I usually buy milk tea in this store, so I can taste the wrong concentration of sugar and the bitter bottom of the tea. All are 50% sugar, two cups of jasmine taste very bitter, the original taste is very sweet, definitely not 50% sugar. I went back to the store hoping to do it again, because the bitter milk tea was bitter, sweet and uncomfortable. But the clerk didn't make it for me, so I could only add sugar to the bitter milk tea. It is hoped that the store can unify the quality of the drink. If my order is completely different from the final drink, I don't know why I need so many options.
Atmosphere: 4
Food: 1
Service: 4
Just come here for BBT, you won't regret it.
Atmosphere: 5
Food: 5
Service: 5
The mango slush didn’t have enough mango flavour. They also do not have a verity when it comes to toppings.
Atmosphere: 3
Food: 3
Service: 3
The Guy cashier make a mistake to my order and came back to tell him and he looks upset and didn’t even apologize about it unacceptable I actually gave him a tip what a poor customer
Atmosphere: 1
Food: 4
Service: 1
I have always loved Coco bubble tea’s but from the past few months that I have always visit this coco location, it’s always very disappointing. They have CASH DISCRIMINATION meaning if you only have cash you’ll never get served. Whenever I order either Brown Sugar or QQ’s they never have it in stocks. Ordered Taro, tasted water down. Very Disappointing and Poor Management.
Recommended dishes: Pudding Milk Tea