Good place and staff i would like to request the owner that my kids like the Tims broccoli soup and sometimes its not available please add it to the
Atmosphere: 5
Food: 3
Service: 5
TruNorth Musketeer
I don't normally go to Tim Hortons but I stopped in this location one time because my car was in the nearby garage. I really wanted a coffee, and there were literally no other options nearby. I ordered a cafe mocha, it was gross. Mostly black coffee with a splash of hot chocolate and a sad, tiny blob of whipped cream. I threw it out and held out for a Starbucks after I got my car back.
Atmosphere: 2
Food: 1
Service: 2
Trina
It would be great if they could just fill a cup properly. It used to be they were so full they’d leak everywhere, now they’re barely 2/3 full. Why should I pay for a large if that’s not what I’m getting? Stop trying to do so much food stuff and go back to basics. The experience (and quality) was always
Service: 2
David Stevenson
They get every order wrong every time. You would think that statistically they would luck into getting it right just once. But no. It's almost impressive.Regulaly wait at the drive thru window for ages as the lone customer at the store only to be asked what my order was.Last straw was the other night when I was told they didn't have enough chicken for 2 sandwiches, the manager says something in the cashiers ear and she says "actually we do have enough chicken". I get my sandwiches and they just split one serving of chicken between the two sandwiches!I called and she said she couldn't refund it but could make me another sandwich if I drove back over there. But they're out of chicken, so how does that work? I tried to explain this to her but she simply could not comprehend it
Atmosphere: 1
Food: 1
Service: 1
Candy
Absolutely horrible experience. Charged me twice had no regard for providing good service just stood there in awe
Atmosphere: 1
Food: 1
Service: 1
carolyn
I ordered 75 gift cards. Each card had to be punched in, paid for and then activated. A very labour intensive job. Staff were great, patient and professional.Thank-you!
Service: 5
Farid Baloch
Worst customer service.Employees laughing at customer, making fun of
Service: 1
Maddie
If I ask what types of bagels there are, it’s because I don’t know what flavours there are. “We have them all” shouldn’t be the response..i unfortunately confused the cashier by ordering a “pumpkin muffin” instead of a “pumpkin spice muffin” as she told me they have never sold pumpkin muffins at Tim Hortons..?There was a huge crowd of people waiting for their orders, and the staff were just putting down drinks without saying what they were. By the time I left, there were 10 mystery drinks just sitting on the counter.
I ordered hot pumpkin spice latte, it took me half hour to get my drink after I ordered because they gave me the wrong drinks twice. I have finished my sandwich already before my coffee arrived. And it’s not a busy day. I will never come back on this branch.
Atmosphere: 3
Food: 2
Service: 1
Andrew Dinelle Payment
Has to be the worst tim Hortons in the city of Ottawa!! Staff is rude and incapable of doing there job correctly. Sat in an empty drive through for 5 min for someone take my order then when I finally got the chance to order the girl at the window didn't even acknowledge that she he kept me sitting there. Next step was to call, got the "supervisor" who refused to give me her name for me to make a formal complaint to the owner because she "didn't want this".. oh yea not to mention when i got to the window there was about 5 employees gathered in the back chatting like highschool kids... Asked for owners contact info, was again refused any information, so I'm hope him or her sees this and corrects these major issues with their establishment. This is not my first negative Incounter with the establishment but it takes alot for me to knock someone down and this was the final straw for me. Coffee lovers stay away!!
Atmosphere: 1
Food: 1
Service: 1
Bradley Prescott
Men's washroom is more often than not quite dirty. This Tim's location has improved, but that issue remains. I come frequently to charge my car nearby.
Atmosphere: 2
Food: 5
Service: 5
Jr Rj
this morning at 10:55, the lady order taker is so rude and dismissive, it's a turn off...while it's true it's a busy job, her job is to be still polite and nice , most people drive up to get a coffee and a bite to feel good not to be treated like a pest.
Atmosphere: 4
Food: 4
Service: 1
V V
This is the slowest tim hortons I’ve ever been too. There is ALWAYS a line, expect to wait minimum 20 mins every time you
Fast and easy drive-thru!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingers
Quick service. Always nice.Parking: Free and wide parking.Wheelchair accessibility: Wheelchair accessibility parking.
Atmosphere: 5
Food: 5
Service: 5
Good place and staff i would like to request the owner that my kids like the Tims broccoli soup and sometimes its not available please add it to the
Atmosphere: 5
Food: 3
Service: 5
I don't normally go to Tim Hortons but I stopped in this location one time because my car was in the nearby garage. I really wanted a coffee, and there were literally no other options nearby. I ordered a cafe mocha, it was gross. Mostly black coffee with a splash of hot chocolate and a sad, tiny blob of whipped cream. I threw it out and held out for a Starbucks after I got my car back.
Atmosphere: 2
Food: 1
Service: 2
It would be great if they could just fill a cup properly. It used to be they were so full they’d leak everywhere, now they’re barely 2/3 full. Why should I pay for a large if that’s not what I’m getting? Stop trying to do so much food stuff and go back to basics. The experience (and quality) was always
Service: 2
They get every order wrong every time. You would think that statistically they would luck into getting it right just once. But no. It's almost impressive.Regulaly wait at the drive thru window for ages as the lone customer at the store only to be asked what my order was.Last straw was the other night when I was told they didn't have enough chicken for 2 sandwiches, the manager says something in the cashiers ear and she says "actually we do have enough chicken". I get my sandwiches and they just split one serving of chicken between the two sandwiches!I called and she said she couldn't refund it but could make me another sandwich if I drove back over there. But they're out of chicken, so how does that work? I tried to explain this to her but she simply could not comprehend it
Atmosphere: 1
Food: 1
Service: 1
Absolutely horrible experience. Charged me twice had no regard for providing good service just stood there in awe
Atmosphere: 1
Food: 1
Service: 1
I ordered 75 gift cards. Each card had to be punched in, paid for and then activated. A very labour intensive job. Staff were great, patient and professional.Thank-you!
Service: 5
Worst customer service.Employees laughing at customer, making fun of
Service: 1
If I ask what types of bagels there are, it’s because I don’t know what flavours there are. “We have them all” shouldn’t be the response..i unfortunately confused the cashier by ordering a “pumpkin muffin” instead of a “pumpkin spice muffin” as she told me they have never sold pumpkin muffins at Tim Hortons..?There was a huge crowd of people waiting for their orders, and the staff were just putting down drinks without saying what they were. By the time I left, there were 10 mystery drinks just sitting on the counter.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
I ordered hot pumpkin spice latte, it took me half hour to get my drink after I ordered because they gave me the wrong drinks twice. I have finished my sandwich already before my coffee arrived. And it’s not a busy day. I will never come back on this branch.
Atmosphere: 3
Food: 2
Service: 1
Has to be the worst tim Hortons in the city of Ottawa!! Staff is rude and incapable of doing there job correctly. Sat in an empty drive through for 5 min for someone take my order then when I finally got the chance to order the girl at the window didn't even acknowledge that she he kept me sitting there. Next step was to call, got the "supervisor" who refused to give me her name for me to make a formal complaint to the owner because she "didn't want this".. oh yea not to mention when i got to the window there was about 5 employees gathered in the back chatting like highschool kids... Asked for owners contact info, was again refused any information, so I'm hope him or her sees this and corrects these major issues with their establishment. This is not my first negative Incounter with the establishment but it takes alot for me to knock someone down and this was the final straw for me. Coffee lovers stay away!!
Atmosphere: 1
Food: 1
Service: 1
Men's washroom is more often than not quite dirty. This Tim's location has improved, but that issue remains. I come frequently to charge my car nearby.
Atmosphere: 2
Food: 5
Service: 5
this morning at 10:55, the lady order taker is so rude and dismissive, it's a turn off...while it's true it's a busy job, her job is to be still polite and nice , most people drive up to get a coffee and a bite to feel good not to be treated like a pest.
Atmosphere: 4
Food: 4
Service: 1
This is the slowest tim hortons I’ve ever been too. There is ALWAYS a line, expect to wait minimum 20 mins every time you
Food: 1
Service: 1