I got some boba and the lady told me theres little jellys like size of tapioca and when i tried it there was a big jelly the size of my hand i choked on it and when we went back to get a refund the lady wouldnt give us one never coming back ?♂️?♂️
Atmosphere: 1
Food: 1
Service: 1
Jason Chen
Overpriced for the
Atmosphere: 2
Food: 2
Service: 3
Brett A
The foods amazing ? ? the girls that served me was so kind. Four stars ? ? ✨️ ? ? ?. I
Atmosphere: 5
Food: 5
Service: 4
Albert Chan
I am writing to express my disappointment with a recent experience I had with your bakery. I placed an order for a specific cake for my friends' birthday, and I received an email confirmation for the order.However, when I arrived to pick up the cake, I was shocked to discover that the cake I had ordered was not prepared. This was extremely disappointing and frustrating.I was informed that my only option at that point was to receive a refund, which is not an acceptable solution in this case as I needed it for the following hours. I had no choice but to accept the only cake available on the counter, which was not what I had originally ordered.I hope that you take this feedback seriously and use it to improve your service in the future. It's important for customers to have confidence that their orders will be fulfilled as expected. I hope that no one else has to go through a similar situation.
Catherine
I love this bakery! Their breads are especially my favourites although it is on the more pricier side. Their cakes are also tasty too!
Yusuf Mai
I had their mango Pomelo cake. Cake is so soft and mixing the grapefruit to the cake gives it a freshness sensation. I am never really into mango pomelo as a dessert. But adding it to the cake creates a good balance between sweetness, softness and freshness.
Queenie NG
I wanted to try this place and order a cake for my mother-in-law's birthday but my experience was not pleasant. I emailed them asking about the caramel chestnut cake and they responded quickly but unfortunately the cake was not available. At first, they reply nicely and offer me other option. So then, I picked another one and ask if I can add a chocolate birthday sign message and trying to ensure the cake was packed securely because I have an experience that the cake got slide when we open up and it is absolutely embarrassing and absolutely bad for the birthday person to open a cake that was damaged. After that email, they did not respond at all leaving me in the middle of nowhere since I was looking for a cake to pick up the next day. This is absolutely irresponsible, didn't even give me a response. At least just let me know, it was not available but left with nothing. I wanted to try but I will probably go somewhere else. :(
Ms.Queenie
I wanted to try this place and order a cake for my mother-in-law's birthday but my experience was not pleasant. I emailed them asking about the caramel chestnut cake and they responded quickly but unfortunately the cake was not available. At first, they reply nicely and offer me other option. So then, I picked another one and ask if I can add a chocolate birthday sign message and trying to ensure the cake was packed securely because I have an experience that the cake got slide when we open up and it is absolutely embarrassing and absolutely bad for the birthday person to open a cake that was damaged. After that email, they did not respond at all leaving me in the middle of nowhere since I was looking for a cake to pick up the next day. This is absolutely irresponsible, didn't even give me a response. At least just let me know, it was not available but left with nothing. I wanted to try but I will probably go somewhere else. :(
Queenie N.
I wanted to try this place and order a cake for my mother-in-law's birthday but my experience was not pleasant. I emailed them asking about the caramel chestnut cake and they responded quickly but unfortunately the cake was not available. At first, they reply nicely and offer me other option. So then, I picked another one and ask if I can add a chocolate birthday sign message and trying to ensure the cake was packed securely because I have an experience that the cake got slide when we open up and it is absolutely embarrassing and absolutely bad for the birthday person to open a cake that was damaged. After that email, they did not respond at all leaving me in the middle of nowhere since I was looking for a cake to pick up the next day. This is absolutely irresponsible, didn't even give me a response. At least just let me know, it was not available but left with nothing. I wanted to try but I will probably go somewhere else. :(
Flora Chen
Love this place. Their milk bread is a bit expensive but worth every single penny. Ordered the caramel chestnut cake for my mom’s birthday and OMG it was so good. The very finest ingredients being used. The cake super fluffy and the cake not overly sweet, just the right amount. If the cake being served frozen, will taste like ice cream cake.
such friendly and helpful stafforeo bread is always a hit
Nic Snake
New local bakery with interesting choices! Tried different types of bread and croissants - all are tasty! Cakes are good too! Will visit again!
C X
This neighbourhood bakery has been my go-to spot for all my friends and family’s bdays and gatherings since they opened. Every time I serve cakes from lemo, I always get super positive feedback and everyone wants to know where it’s from. The cake is made w fresh cream and fresh ingredients with just the right amount of sweetness. It’s very well made w high quality ingredients.I see some negative reviews about customer service which is shocking to me. I’ve always received excellent customer service whether from WeChat or from the girl at the cashier. She is very sweet and kind, always helpful and very reasonable.Since this shop opened I stopped going to anywhere else for cakes. It’s the best. I have friends driving here all the way from Markham and Richmond hill after trying LeMo’s cakes.
Christy
This neighbourhood bakery has been my go-to spot for all my friends and family’s bdays and gatherings since they opened. Every time I serve cakes from lemo, I always get super positive feedback and everyone wants to know where it’s from. The cake is made w fresh cream and fresh ingredients with just the right amount of sweetness. It’s very well made w high quality ingredients.I see some negative reviews about customer service which is shocking to me. I’ve always received excellent customer service whether from WeChat or from the girl at the cashier. She is very sweet and kind, always helpful and very reasonable.Since this shop opened I stopped going to anywhere else for cakes. It’s the best. I have friends driving here all the way from Markham and Richmond hill after trying LeMo’s cakes.
Yumie S.
We use to constantly go to Le Mo bakery for ice bread. They always offered a deal on 6 breads with no tax but suddenly when my husband went in on Dec 18, 2022 he was told they no longer provide this. They said its now spend $25 for 5% off and they mentioned purchasing a membership, so we never returned since. What made me write this review is now I see that le mo are advertising again on Instagram that 6 buns is save the tax? Yikes... Guess it all depends on the cashiers mood on the day of your visit... stay away from here!Update: in response to the owners. My husband spoke in chinese with the cashier. It has nothing to do with English and we were in fact charged tax that day.
I got some boba and the lady told me theres little jellys like size of tapioca and when i tried it there was a big jelly the size of my hand i choked on it and when we went back to get a refund the lady wouldnt give us one never coming back ?♂️?♂️
Atmosphere: 1
Food: 1
Service: 1
Overpriced for the
Atmosphere: 2
Food: 2
Service: 3
The foods amazing ? ? the girls that served me was so kind. Four stars ? ? ✨️ ? ? ?. I
Atmosphere: 5
Food: 5
Service: 4
I am writing to express my disappointment with a recent experience I had with your bakery. I placed an order for a specific cake for my friends' birthday, and I received an email confirmation for the order.However, when I arrived to pick up the cake, I was shocked to discover that the cake I had ordered was not prepared. This was extremely disappointing and frustrating.I was informed that my only option at that point was to receive a refund, which is not an acceptable solution in this case as I needed it for the following hours. I had no choice but to accept the only cake available on the counter, which was not what I had originally ordered.I hope that you take this feedback seriously and use it to improve your service in the future. It's important for customers to have confidence that their orders will be fulfilled as expected. I hope that no one else has to go through a similar situation.
I love this bakery! Their breads are especially my favourites although it is on the more pricier side. Their cakes are also tasty too!
I had their mango Pomelo cake. Cake is so soft and mixing the grapefruit to the cake gives it a freshness sensation. I am never really into mango pomelo as a dessert. But adding it to the cake creates a good balance between sweetness, softness and freshness.
I wanted to try this place and order a cake for my mother-in-law's birthday but my experience was not pleasant. I emailed them asking about the caramel chestnut cake and they responded quickly but unfortunately the cake was not available. At first, they reply nicely and offer me other option. So then, I picked another one and ask if I can add a chocolate birthday sign message and trying to ensure the cake was packed securely because I have an experience that the cake got slide when we open up and it is absolutely embarrassing and absolutely bad for the birthday person to open a cake that was damaged. After that email, they did not respond at all leaving me in the middle of nowhere since I was looking for a cake to pick up the next day. This is absolutely irresponsible, didn't even give me a response. At least just let me know, it was not available but left with nothing. I wanted to try but I will probably go somewhere else. :(
I wanted to try this place and order a cake for my mother-in-law's birthday but my experience was not pleasant. I emailed them asking about the caramel chestnut cake and they responded quickly but unfortunately the cake was not available. At first, they reply nicely and offer me other option. So then, I picked another one and ask if I can add a chocolate birthday sign message and trying to ensure the cake was packed securely because I have an experience that the cake got slide when we open up and it is absolutely embarrassing and absolutely bad for the birthday person to open a cake that was damaged. After that email, they did not respond at all leaving me in the middle of nowhere since I was looking for a cake to pick up the next day. This is absolutely irresponsible, didn't even give me a response. At least just let me know, it was not available but left with nothing. I wanted to try but I will probably go somewhere else. :(
I wanted to try this place and order a cake for my mother-in-law's birthday but my experience was not pleasant. I emailed them asking about the caramel chestnut cake and they responded quickly but unfortunately the cake was not available. At first, they reply nicely and offer me other option. So then, I picked another one and ask if I can add a chocolate birthday sign message and trying to ensure the cake was packed securely because I have an experience that the cake got slide when we open up and it is absolutely embarrassing and absolutely bad for the birthday person to open a cake that was damaged. After that email, they did not respond at all leaving me in the middle of nowhere since I was looking for a cake to pick up the next day. This is absolutely irresponsible, didn't even give me a response. At least just let me know, it was not available but left with nothing. I wanted to try but I will probably go somewhere else. :(
Love this place. Their milk bread is a bit expensive but worth every single penny. Ordered the caramel chestnut cake for my mom’s birthday and OMG it was so good. The very finest ingredients being used. The cake super fluffy and the cake not overly sweet, just the right amount. If the cake being served frozen, will taste like ice cream cake.
Restaurantji Recommends
such friendly and helpful stafforeo bread is always a hit
New local bakery with interesting choices! Tried different types of bread and croissants - all are tasty! Cakes are good too! Will visit again!
This neighbourhood bakery has been my go-to spot for all my friends and family’s bdays and gatherings since they opened. Every time I serve cakes from lemo, I always get super positive feedback and everyone wants to know where it’s from. The cake is made w fresh cream and fresh ingredients with just the right amount of sweetness. It’s very well made w high quality ingredients.I see some negative reviews about customer service which is shocking to me. I’ve always received excellent customer service whether from WeChat or from the girl at the cashier. She is very sweet and kind, always helpful and very reasonable.Since this shop opened I stopped going to anywhere else for cakes. It’s the best. I have friends driving here all the way from Markham and Richmond hill after trying LeMo’s cakes.
This neighbourhood bakery has been my go-to spot for all my friends and family’s bdays and gatherings since they opened. Every time I serve cakes from lemo, I always get super positive feedback and everyone wants to know where it’s from. The cake is made w fresh cream and fresh ingredients with just the right amount of sweetness. It’s very well made w high quality ingredients.I see some negative reviews about customer service which is shocking to me. I’ve always received excellent customer service whether from WeChat or from the girl at the cashier. She is very sweet and kind, always helpful and very reasonable.Since this shop opened I stopped going to anywhere else for cakes. It’s the best. I have friends driving here all the way from Markham and Richmond hill after trying LeMo’s cakes.
We use to constantly go to Le Mo bakery for ice bread. They always offered a deal on 6 breads with no tax but suddenly when my husband went in on Dec 18, 2022 he was told they no longer provide this. They said its now spend $25 for 5% off and they mentioned purchasing a membership, so we never returned since. What made me write this review is now I see that le mo are advertising again on Instagram that 6 buns is save the tax? Yikes... Guess it all depends on the cashiers mood on the day of your visit... stay away from here!Update: in response to the owners. My husband spoke in chinese with the cashier. It has nothing to do with English and we were in fact charged tax that day.