I’m not one who likes to post reviews or critique other people’s business, but I personally feel this is something that needs to be said.My wife ordered a soup last week, after she left and drove for over 20 minutes, she got a call from the store saying they forgot to add any seasoning to the soup. They weren’t trying to offer a resolution or anything it was merely informative. When my wife tried protesting since the soup was to be served at a meal with guests, she was told to just add salt and pepper on her own or she should drive back to the store and get a refund.Eventually, the owner called her and arranged a new soup to be delivered and was refunded the money, but he told my wife she was no longer welcome back to this store.This has not been the first time we have had any issues here, in fact the last 4 times we ordered from here there had been issues.One time we ordered cannelloni for a party and there was so much oregano it was inedible. Another time we ordered the small cannelloni from the “catering menu” and had it delivered, totaling to nearly $65 and there was just enough for one person. One would think the smallest option from the catering menu would be enough to feed at least 4 people.I don’t have issues with prices or anything but when it comes to customer service, improper practices, or advising the customer, this place does not have the customers interest in mind.I will not be returning back!
Atmosphere: 1
Food: 1
Service: 1
Quin Thielmann
This place is great! There's an options for everything and it's all super tasty. Price is reasonable especially considering everything is surprisingly fresh. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Cindy Seni
As someone who used to come to pantry every single week, but I moved abroad. I was really disappointed by what it has become. The coffee was bland, the salmon dumplings was bitter, and the pizza was all right. It was probably the best thing we ordered. I just think they can do so much better and I’m disappointed that they’ve lost the ball.. I hope the next time I come it will be like it used to be.
Atmosphere: 4
Food: 3
Service: 5
marek cyra
As for a kosher food I was nicely surprised. The food was simply delicious.
David
This is a must try food catering service! We have used Pantry for multiple celebrations and so have our family and friends. Absolutely delicious food and really cool choices. This last celebration was a special birthday ?. We tried BBQ Jackfruit sliders, potato pierogies, Thai veggie crunch, scones and spreads, Tofu steak salad, and party sandwiches. All our choices were delicious, however the salads were a bit soggy but very delicious.Again, I highly recommend Pantry!Vegetarian options: Their vegetarian selection is amazing!
Atmosphere: 4
Food: 4
Service: 4
Dave Maxim
This is a must try food catering service! We have used Pantry for multiple celebrations and so have our family and friends. Absolutely delicious food and really cool choices. This last celebration was a special birthday ?. We tried BBQ Jackfruit sliders, potato pierogies, Thai veggie crunch, scones and spreads, Tofu steak salad, and party sandwiches. All our choices were delicious, however the salads were a bit soggy but very delicious.Again, I highly recommend Pantry!Vegetarian options: Their vegetarian selection is amazing!
Michael Gilmore
Great for takeout, really good service with quick turnaround.
Food: 5
Service: 5
Sanchit Batta
super slow service unprofessional staff no proper clean dining area very unorganised place and on top no parking for customers and washrooms closed for customers as well????????
No idea what happened to Pantry but their customer service has tanked.I had ordered take out at least twice a week for the past three years and gave them 5 stars for food and service. Over the past month I haven't been able to place an order - last time I called they said they were out of salad and completely rude about it. Never going back.
Have eaten here many times. Food is always fresh and fantastic.
Daniel
I am so impressed with this place. Every time we go here, the food is great, the staff is friendly and the place is clean. The manager clearly knows how to operate a good business.
EA
Pick up available this time, grilled cheese sandwich and grilled pear salad ate delicious!
D. Kanner
Awesomeness. Home of the best dairy muffins and scones (try Maple Halva) on the planet. Shame they only open at 10am! Wish they'd be sold at stores so we can gett'em earlier!
I’m not one who likes to post reviews or critique other people’s business, but I personally feel this is something that needs to be said.My wife ordered a soup last week, after she left and drove for over 20 minutes, she got a call from the store saying they forgot to add any seasoning to the soup. They weren’t trying to offer a resolution or anything it was merely informative. When my wife tried protesting since the soup was to be served at a meal with guests, she was told to just add salt and pepper on her own or she should drive back to the store and get a refund.Eventually, the owner called her and arranged a new soup to be delivered and was refunded the money, but he told my wife she was no longer welcome back to this store.This has not been the first time we have had any issues here, in fact the last 4 times we ordered from here there had been issues.One time we ordered cannelloni for a party and there was so much oregano it was inedible. Another time we ordered the small cannelloni from the “catering menu” and had it delivered, totaling to nearly $65 and there was just enough for one person. One would think the smallest option from the catering menu would be enough to feed at least 4 people.I don’t have issues with prices or anything but when it comes to customer service, improper practices, or advising the customer, this place does not have the customers interest in mind.I will not be returning back!
Atmosphere: 1
Food: 1
Service: 1
This place is great! There's an options for everything and it's all super tasty. Price is reasonable especially considering everything is surprisingly fresh. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
As someone who used to come to pantry every single week, but I moved abroad. I was really disappointed by what it has become. The coffee was bland, the salmon dumplings was bitter, and the pizza was all right. It was probably the best thing we ordered. I just think they can do so much better and I’m disappointed that they’ve lost the ball.. I hope the next time I come it will be like it used to be.
Atmosphere: 4
Food: 3
Service: 5
As for a kosher food I was nicely surprised. The food was simply delicious.
This is a must try food catering service! We have used Pantry for multiple celebrations and so have our family and friends. Absolutely delicious food and really cool choices. This last celebration was a special birthday ?. We tried BBQ Jackfruit sliders, potato pierogies, Thai veggie crunch, scones and spreads, Tofu steak salad, and party sandwiches. All our choices were delicious, however the salads were a bit soggy but very delicious.Again, I highly recommend Pantry!Vegetarian options: Their vegetarian selection is amazing!
Atmosphere: 4
Food: 4
Service: 4
This is a must try food catering service! We have used Pantry for multiple celebrations and so have our family and friends. Absolutely delicious food and really cool choices. This last celebration was a special birthday ?. We tried BBQ Jackfruit sliders, potato pierogies, Thai veggie crunch, scones and spreads, Tofu steak salad, and party sandwiches. All our choices were delicious, however the salads were a bit soggy but very delicious.Again, I highly recommend Pantry!Vegetarian options: Their vegetarian selection is amazing!
Great for takeout, really good service with quick turnaround.
Food: 5
Service: 5
super slow service unprofessional staff no proper clean dining area very unorganised place and on top no parking for customers and washrooms closed for customers as well????????
Excellent option. Always delicious.Dietary restrictions: Vegan
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Pear Salad
No idea what happened to Pantry but their customer service has tanked.I had ordered take out at least twice a week for the past three years and gave them 5 stars for food and service. Over the past month I haven't been able to place an order - last time I called they said they were out of salad and completely rude about it. Never going back.
Restaurantji Recommends
Have eaten here many times. Food is always fresh and fantastic.
I am so impressed with this place. Every time we go here, the food is great, the staff is friendly and the place is clean. The manager clearly knows how to operate a good business.
Pick up available this time, grilled cheese sandwich and grilled pear salad ate delicious!
Awesomeness. Home of the best dairy muffins and scones (try Maple Halva) on the planet. Shame they only open at 10am! Wish they'd be sold at stores so we can gett'em earlier!
Great catering ...excellent food !