We came to the restaurant at 12: 15, and we waited 1 hour to see a server at our table. The fork given was dirty and overall the service was bad and slow.
Atmosphere: 4
Food: 4
Service: 2
Santiago Lopez Bancalari
Food is over spiced and tasteless at the same time. As someone who knows Ben & florentine from quebec, this is not remotely close to what this chain is there… day and night food quality. I advise corporate to closely audit those franchisee out of province. This is not what you were known for.
Atmosphere: 2
Food: 1
Service: 5
Soumya Dipta Ghosh
Amazing atmosphere, great food .. overall a great breakfast/brunch place.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Avocado Bacon & Goat Cheese, Healthy Eggs Benedict, Avocado Lox, 2 Sunnyside Up Eggs Home Fries Bacon and Chocolate Banana Pancakes
Roy kotack
Went here for breakfast with my partner and it was an awful experience. The bacon on my skillet was undercooked (when I specifically asked for it to be more well done). I took a few bites, couldn’t eat the meal and was still charged for it.The service was awful, I am in the industry and this place lacks aspects of service etiquette. Save your money and go somewhere else if you’re looking to go for breakfast in Oakville
Atmosphere: 3
Food: 1
Service: 1
Katie Burton
Excellent service here! Our servers were friendly, attentive, and quick! Good sized portions and lots to choose from!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Famous Home Fries
George Jia
Fantastic breakfast place, a Quebec chain, but this is the only GTA location. Portion is big, lots of varieties, reminds me of when Cora's prime days. Food is excellent, service is decent.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Crepe
P. Blæc
Maran is an exceptional waiter. He made us feel welcomed, was very attentive, and answered all our questions about the menu with confidence. I will return just to have him again.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Healthy Eggs Benedict
C C
Last Monday my family of 8 went to Ben & Florentine for Family Day. The restaurant was full but we waited in line. When it was our turn a lovely hostess by the name of Rita seated us. We think she may be the owner but not entirely sure. She was extremely accommodating, moving tables to provide enough seating to my family. Loved the service we received from her, constantly checking in to ensure we had everything we needed until we had a server. One thing I would mention is it seems like there isn’t enough staff. Rita assisted until we had a server which was some time later. For a hostess to go above and beyond like that is something worth noting. We will definitely be back and look forward to those pancakes!
Atmosphere: 5
Food: 4
Service: 5
Justin Chopra
Brought my 18 month old for brunch. Had a great time! The staff were very accommodating and service was great. Food also was fantastic. Will definitely be back again. Thanks again for a fun morning!
Atmosphere: 5
Food: 5
Service: 5
Natasha Stasiuk
I went on Family Day, it was busy! We waited for 15 mins for our table, but the service was slow. The food was good, but I expected a bit more on my plate.
Absolutely HORRIBLE service. I came in with my family (only 3 of us) and were seated right away but was left for over 15 minutes with NO server or anything. All of the servers walked straight passed our table acknowledging we have not been served, and did nothing. It got to the point where the servers looked and pointed at our table and STILL received no service, but the other people who came in shortly after us were already receiving their orders. completely unacceptable, we just got up and left, as we are all hungry and now upset. Not sure if it was the owner or manger at the door who we told, but all she offered was a "discount". Completely unacceptable. This is not how you treat your customers, and instead left us never wanting to come back.
Atmosphere: 1
Service: 1
Andrew Gregg
The experience at Ben and Florentine was subpar. The service was slow, and the food lacked the expected quality. Disappointing overall.The skillet used for our meal at Ben and Florentine seemed to impart an unpleasant metallic taste to the food, detracting from the overall dining experience. It left us questioning the choice of cookware and its impact on the flavor.On top of the prolonged wait for our brunch at Ben and Florentine, the waitstaff seemed inattentive. The waiters didn't notice our needs promptly, contributing to a less than satisfactory dining experience.
Atmosphere: 4
Food: 2
Service: 2
Vivian Faye
Marin was lovely! food was
Service: 5
Natasha Lostracco
Got here around 1030am and we were the only ones in the restaurant.The man seated us (there were 3 of us) and we asked for 3 waters and he brought 2.Our food came and it was super cold.Was very disappointed.The waiter only spoke to my son and never really acknowledged us.Not very happy with the service. Do not recommend this place at all
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Veggie Skillet
Moina Kitney
Prabha was excellent. Food was on time and quantity and quality good will come backKid-friendliness: GoodWheelchair accessibility: Good
We came to the restaurant at 12: 15, and we waited 1 hour to see a server at our table. The fork given was dirty and overall the service was bad and slow.
Atmosphere: 4
Food: 4
Service: 2
Food is over spiced and tasteless at the same time. As someone who knows Ben & florentine from quebec, this is not remotely close to what this chain is there… day and night food quality. I advise corporate to closely audit those franchisee out of province. This is not what you were known for.
Atmosphere: 2
Food: 1
Service: 5
Amazing atmosphere, great food .. overall a great breakfast/brunch place.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Avocado Bacon & Goat Cheese, Healthy Eggs Benedict, Avocado Lox, 2 Sunnyside Up Eggs Home Fries Bacon and Chocolate Banana Pancakes
Went here for breakfast with my partner and it was an awful experience. The bacon on my skillet was undercooked (when I specifically asked for it to be more well done). I took a few bites, couldn’t eat the meal and was still charged for it.The service was awful, I am in the industry and this place lacks aspects of service etiquette. Save your money and go somewhere else if you’re looking to go for breakfast in Oakville
Atmosphere: 3
Food: 1
Service: 1
Excellent service here! Our servers were friendly, attentive, and quick! Good sized portions and lots to choose from!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Famous Home Fries
Fantastic breakfast place, a Quebec chain, but this is the only GTA location. Portion is big, lots of varieties, reminds me of when Cora's prime days. Food is excellent, service is decent.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Crepe
Maran is an exceptional waiter. He made us feel welcomed, was very attentive, and answered all our questions about the menu with confidence. I will return just to have him again.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Healthy Eggs Benedict
Last Monday my family of 8 went to Ben & Florentine for Family Day. The restaurant was full but we waited in line. When it was our turn a lovely hostess by the name of Rita seated us. We think she may be the owner but not entirely sure. She was extremely accommodating, moving tables to provide enough seating to my family. Loved the service we received from her, constantly checking in to ensure we had everything we needed until we had a server. One thing I would mention is it seems like there isn’t enough staff. Rita assisted until we had a server which was some time later. For a hostess to go above and beyond like that is something worth noting. We will definitely be back and look forward to those pancakes!
Atmosphere: 5
Food: 4
Service: 5
Brought my 18 month old for brunch. Had a great time! The staff were very accommodating and service was great. Food also was fantastic. Will definitely be back again. Thanks again for a fun morning!
Atmosphere: 5
Food: 5
Service: 5
I went on Family Day, it was busy! We waited for 15 mins for our table, but the service was slow. The food was good, but I expected a bit more on my plate.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Absolutely HORRIBLE service. I came in with my family (only 3 of us) and were seated right away but was left for over 15 minutes with NO server or anything. All of the servers walked straight passed our table acknowledging we have not been served, and did nothing. It got to the point where the servers looked and pointed at our table and STILL received no service, but the other people who came in shortly after us were already receiving their orders. completely unacceptable, we just got up and left, as we are all hungry and now upset. Not sure if it was the owner or manger at the door who we told, but all she offered was a "discount". Completely unacceptable. This is not how you treat your customers, and instead left us never wanting to come back.
Atmosphere: 1
Service: 1
The experience at Ben and Florentine was subpar. The service was slow, and the food lacked the expected quality. Disappointing overall.The skillet used for our meal at Ben and Florentine seemed to impart an unpleasant metallic taste to the food, detracting from the overall dining experience. It left us questioning the choice of cookware and its impact on the flavor.On top of the prolonged wait for our brunch at Ben and Florentine, the waitstaff seemed inattentive. The waiters didn't notice our needs promptly, contributing to a less than satisfactory dining experience.
Atmosphere: 4
Food: 2
Service: 2
Marin was lovely! food was
Service: 5
Got here around 1030am and we were the only ones in the restaurant.The man seated us (there were 3 of us) and we asked for 3 waters and he brought 2.Our food came and it was super cold.Was very disappointed.The waiter only spoke to my son and never really acknowledged us.Not very happy with the service. Do not recommend this place at all
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Veggie Skillet
Prabha was excellent. Food was on time and quantity and quality good will come backKid-friendliness: GoodWheelchair accessibility: Good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Two Eggs