I cannot thank Kathy enough for coming into the shop on their closed day, Monday, to make a dozen cupcakes for my mother-in-law's birthday. She was so sweet and happy to complete the order for me and even offered to deliver them. Best tasting sweets and best customer service!
SV C
Owner has a bad attitude. Speaks very rudely with customers thinking they've arrived to waste her time using her preconceived notions, Finds out they're giving her an expensive order and suddenly becomes the nicest person. Will NEVER give her more business or any referrals. Lady, learn to be humble first, nothing else matters.
Jenn Edwards
Amazing to deal with, I messaged Kathy with short notice for a delivery for our grandmother (we are from up north). She was so accommodating, delivered a beautiful presentation of cupcakes. Unfortunately we didn't get to sample them but from what we heard, not only did it make her day, the were delicious. Thank you, we will definitely drop in to sample some ourselves when we finally get back to Oakville.
Amanda Silva
5 star bakery! Delicious cakes and treats and amazing service and staff!
Angie G.
I went there to get cupcakes one day while back and the lady behind the counter was not interested to service me at all. As for the cupcakes nothing to rave about, place looks dingy and it's closed most of the time. I don't know how they make business.
Ashley D.
This place is so good! Always get my cupcakes from here, the minis are a great option because then everyone can try a couple and the quality has never once faded or changed in the couple years we've been going here. Price is good too
mickey sardana
We ordered cup cakes and a custom unicorn cake for our daughter’s birthday. Very creative and delicious cake. I was impressed.Highly recommended. Worth the money.
Tiffany Liu
One particular staff member with purple hair really needs to be coached in customer service. I asked a simple question and she responded with a piss-poor attitude and really did not seem like she liked her job at all. It ruined my experience and despite how much I like their cupcakes and cake pops, I probably won't be going back again.
Kelly Zalzal
cupcakes, cakes, service all amazing!
Lindsay Hamm
I had my daughter's 10th birthday party at Sweet Bites this past month, and it was fantastic! They closed the bakery for our party, and gave us an AWESOME cake-decorating experience for my daughter and her friends. The girls absolutely loved decorating their very own full sized cakes to take home, and they especially loved getting to eat the 'example cake' for dessert after their pizza. We'll definitely do this again!
Kathy baked our wedding cake for July 2018. We initially set up a consultation, when Kathy explained the various options and flavours. It was helpful that the shop sells cupcakes, so that we were able to taste the potential cake flavours. Another plus was that everything is peanut and nut free. Having guests with allergies, this was very useful. Kathy delivered and set up the cake the day of the wedding, making the entire process effortless. The cake itself was beautiful, and DELICIOUS. Thank you so much Kathy!
Zana Plewniak
The both cakes I ordered were delicious, we were very satisfied. However, the customer service and communication was extremely disappointing.
Joel Dennis
So good! Just so good! Cakes and cupcakes are the best!
Susan Oliver
Best treats in town! Amazing customer service too!
I cannot thank Kathy enough for coming into the shop on their closed day, Monday, to make a dozen cupcakes for my mother-in-law's birthday. She was so sweet and happy to complete the order for me and even offered to deliver them. Best tasting sweets and best customer service!
Owner has a bad attitude. Speaks very rudely with customers thinking they've arrived to waste her time using her preconceived notions, Finds out they're giving her an expensive order and suddenly becomes the nicest person. Will NEVER give her more business or any referrals. Lady, learn to be humble first, nothing else matters.
Amazing to deal with, I messaged Kathy with short notice for a delivery for our grandmother (we are from up north). She was so accommodating, delivered a beautiful presentation of cupcakes. Unfortunately we didn't get to sample them but from what we heard, not only did it make her day, the were delicious. Thank you, we will definitely drop in to sample some ourselves when we finally get back to Oakville.
5 star bakery! Delicious cakes and treats and amazing service and staff!
I went there to get cupcakes one day while back and the lady behind the counter was not interested to service me at all. As for the cupcakes nothing to rave about, place looks dingy and it's closed most of the time. I don't know how they make business.
This place is so good! Always get my cupcakes from here, the minis are a great option because then everyone can try a couple and the quality has never once faded or changed in the couple years we've been going here. Price is good too
We ordered cup cakes and a custom unicorn cake for our daughter’s birthday. Very creative and delicious cake. I was impressed.Highly recommended. Worth the money.
One particular staff member with purple hair really needs to be coached in customer service. I asked a simple question and she responded with a piss-poor attitude and really did not seem like she liked her job at all. It ruined my experience and despite how much I like their cupcakes and cake pops, I probably won't be going back again.
cupcakes, cakes, service all amazing!
I had my daughter's 10th birthday party at Sweet Bites this past month, and it was fantastic! They closed the bakery for our party, and gave us an AWESOME cake-decorating experience for my daughter and her friends. The girls absolutely loved decorating their very own full sized cakes to take home, and they especially loved getting to eat the 'example cake' for dessert after their pizza. We'll definitely do this again!
Restaurantji Recommends
Kathy baked our wedding cake for July 2018. We initially set up a consultation, when Kathy explained the various options and flavours. It was helpful that the shop sells cupcakes, so that we were able to taste the potential cake flavours. Another plus was that everything is peanut and nut free. Having guests with allergies, this was very useful. Kathy delivered and set up the cake the day of the wedding, making the entire process effortless. The cake itself was beautiful, and DELICIOUS. Thank you so much Kathy!
The both cakes I ordered were delicious, we were very satisfied. However, the customer service and communication was extremely disappointing.
So good! Just so good! Cakes and cupcakes are the best!
Best treats in town! Amazing customer service too!