Terrible. 3piece combo consisted of 2 legs &1wing. Each was so dried out to the point you could not eat it. Thru it in the garbage.Parking: Na
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Fries
ashana patterson
They not fast enough and not customs friendly, they take there sweet little to serve
Food: 2
Service: 1
Recommended dishes: Wings
JO-Y
I’m not sure when the chicken strips in the twisters and zingers started to be so salty but they were awful. I ordered a couple twisters amongst other things on Uber eats from this location and when it came, the chicken seemed a bit dry, but at this point it’s already arrived so there’s not much to do but to eat. I couldn’t believe how incredibly salty the wrap was, not being able to stomach it, I tossed it out after 3 bites, it was terrible really and unfortunate because I was looking forward to it. There are too many bad reviews on here, management needs to do something about this location. Don’t let the bad reviews pile up, step in and make some changes for the betterment of your customers.
Atmosphere: 4
Food: 2
Service: 3
Zack A
To whom it may concern,Let me preface this by saying as a 32 year old man, I have never left a negative review or sought out customer service for any goods or services I have rendered in the past. However, that being said, the food that I recieved tonight was so deserving of this email that I just couldn't not say something about it.I ordered a "12 Piece Gravy Bucket" (deal code DM377).I have ordered from this location in the past, but admittedly not for months (6-12). The actual process of ordering online and picking it up was fine, no issue there. That was the only part of choosing "The Colonel" tonight that wasn't full of regret.The chicken that I recieved in my "12 Piece" could have easily been mistaken for chicken jiblets. We joked about "Save the neck for me, Clark" from the timeless classic Griswold's Family Vacation, so for that I owe the folks at KFC a thank you for the giggle. The chicken looked as if the kitchen crew had divided up 3 or 4 pieces to make it seem as if it was 12. Unless the menu has changed I have never once had chicken this small with mysteriously difficult to distinguish anatomy. Is it a breast? A thigh? A conundrum that could stump the world's greatest scholar's. There aren't enough computer algorithms in the world to pinpoint which exact part of the chicken was sliced and fried, even if this did make for a fun activity, as we hunted to eat what was edible, like a Jeffrey Dahmer party game. Think "Guess who" but with chicken parts. My wife who worked in the food industry for years immediately recognized by the color of the finished product that the oil had likely not been changed anytime recently, and the smell, color and taste clearly backed up her suspicions. Some parts dry, some parts elastic, some parts downright inedible.Now, again, I'm not a "Karen" or "Ken". I never complain, people make mistakes and I don't typically feel the need to leave reviews or bludgeon underpaid employees for their shortcomings but this is one of those times. It's 34$ at the end of the day which certainly isn't going to break the bank. But it's the principle. The fact of the matter is the price should be a tenth of what it was. Because that's about the percentage of what was edible after removing the unidentified objects, dry sections, and enough elastic chicken to give the "Fantastic Four"™ a run for their money. Someone call up Hollywood because there's a new superhero in town. Elasti-hen ™.KFC is the furthest chicken shop from my house, and the irony of driving past 3 other places en route to this location that all likely would have delivered a better product still has me chuckling. I'm not sure I will return to this location, as I have a strict fool me once policy. But I find solace knowing that I have let you know about my experience and informing you to simply "do better". I can also assume with absolution that the Colonel, god bless his heart, is just as disappointed as I am.Do better.The photos are as follows"CHICKEN FOR ANTS""THE DARK BLOB""EDDIE'S NECK""SORRY, GOT HUNGRY PREPARING YOUR ORDER"*That small piece was in fact 1 of 12 pieces.Nov 25GarbageJan 2024 - no one reached out still or cares but everytime I update this review it gains more visibility so alas - still a -5/10 star restaurant - don't go here
Atmosphere: 1
Food: 1
Service: 1
chris posthumus
Ordered the plant based chicken, they delivered a real chicken sandwich and will not refund, apologize or deliver a fresh one. The person on the phone told me it was my problem. Zero stars and I lost $18
Atmosphere: 1
Food: 1
Service: 1
Allan Lacosse
Very fast and friendly service.
Atmosphere: 5
Food: 5
Service: 5
C B
Went in today and asked for non seasoned fries with my $60 order. The cashier turns to the back and tells them. The one girl put regular friend and the other girl says "it's supposed to be unseasoned fries" the other girl says "are you serious?"The one says "yeah unseaoned because she's special, I guess we're going to gst customers asking for unseasoned fries now because they're special"Does she not realize I'm standing here and can hear her.How unprofessional and rude..My 10 year old son dropped the pop on the way our trying to avoid stepping in a puddle of water, I asked him to go back in and ask if he can switch it. Upon going back in they all laughed at him and told him no.I went back in to grab a different once in which they were still laughing, I grabbed a new one and said thank you.He's now in his room crying!The 2 girls in the back are so unprofessional and rude.
Atmosphere: 1
Food: 2
Service: 1
Tony Garry
I had food delivered no knock or door bell and when I found it the bags where wet from the rain and food
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bucket of Fried Chicken, Fries
Fox Layng
Do not order delivery from this location. Every single time they get our order wrong. They send the wrong food or the wrong sauces or the wrong drinks or forget to send your order completely. This time they sent two spicy sandwiches when they were all four ordered as regular original big crunch sandwiches. The upgraded "mega" fries were a regular small paper package fries. We ordered six plum sauces with the meal. They sent four of some kind of mustard sauce. Completely unsatisfying to be starving and get the food and have to associate KFC with feelings of anger, frustration, and feeling ripped off once it gets here.And there's no point calling to complain.They will do nothing. No refunds. And even if they promise to add something to the order as they have the two times they forgot to even make our food, they will not follow through and instead will mess up the order further. Worst delivery experience from a restaurant ever on five separate occassions. This is the last time. Buyer beware. Don't order delivery. Go in and check your order before you leave.
Atmosphere: 1
Food: 1
Service: 1
Rusty M.
Ordered 14 pc. bucket thru Skip the Dishes. Got an order that didn't even come close to mine. Phoned 3 times , no answer. I wouldn't feed my dog with what we got!!!
got the new chicken nuggets, it was so good especially with the kfc sauce dip- so tasty! i would deff order that again :) :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Sohel Tyrewalla
KFC... loved ur food/service back in days. This location makes me wanna order Popeyes next time. Spent almost $100 here for lunch for 5 people at work. The lady on phone just didn't care at all about my missing items. Never again!!!
Atmosphere: 1
Food: 1
Service: 1
Alex Stoianovici
Do NOT go here, manager named Bond is denying to say I have a credit for them serving me RAW chicken. Does not pick up the phone , called 50 times in 3 days. Shameful restaurant, should be closed down. Need to learn some people skills too Bond
Stephanie
Since when is it acceptable to count whatever pieces of chicken these are as actual pieces of chicken?? The sauce is the SAME SIZE. Come on KFC.. for the price you’re charging?
Food: 1
Emmanuel Xavier
I went there yesterday I am very very disappointed. They said they don’t have chicken for the Tuesday special. I ordered white meat and I paid extra for the white meat but got only one pice rest of them are very small wings.Also macaroni salad was very old and taste very bad. I don’t like the customer service at all. I never come back this location again. I am very very disappointed spend over 50 dollars.
Terrible. 3piece combo consisted of 2 legs &1wing. Each was so dried out to the point you could not eat it. Thru it in the garbage.Parking: Na
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Fries
They not fast enough and not customs friendly, they take there sweet little to serve
Food: 2
Service: 1
Recommended dishes: Wings
I’m not sure when the chicken strips in the twisters and zingers started to be so salty but they were awful. I ordered a couple twisters amongst other things on Uber eats from this location and when it came, the chicken seemed a bit dry, but at this point it’s already arrived so there’s not much to do but to eat. I couldn’t believe how incredibly salty the wrap was, not being able to stomach it, I tossed it out after 3 bites, it was terrible really and unfortunate because I was looking forward to it. There are too many bad reviews on here, management needs to do something about this location. Don’t let the bad reviews pile up, step in and make some changes for the betterment of your customers.
Atmosphere: 4
Food: 2
Service: 3
To whom it may concern,Let me preface this by saying as a 32 year old man, I have never left a negative review or sought out customer service for any goods or services I have rendered in the past. However, that being said, the food that I recieved tonight was so deserving of this email that I just couldn't not say something about it.I ordered a "12 Piece Gravy Bucket" (deal code DM377).I have ordered from this location in the past, but admittedly not for months (6-12). The actual process of ordering online and picking it up was fine, no issue there. That was the only part of choosing "The Colonel" tonight that wasn't full of regret.The chicken that I recieved in my "12 Piece" could have easily been mistaken for chicken jiblets. We joked about "Save the neck for me, Clark" from the timeless classic Griswold's Family Vacation, so for that I owe the folks at KFC a thank you for the giggle. The chicken looked as if the kitchen crew had divided up 3 or 4 pieces to make it seem as if it was 12. Unless the menu has changed I have never once had chicken this small with mysteriously difficult to distinguish anatomy. Is it a breast? A thigh? A conundrum that could stump the world's greatest scholar's. There aren't enough computer algorithms in the world to pinpoint which exact part of the chicken was sliced and fried, even if this did make for a fun activity, as we hunted to eat what was edible, like a Jeffrey Dahmer party game. Think "Guess who" but with chicken parts. My wife who worked in the food industry for years immediately recognized by the color of the finished product that the oil had likely not been changed anytime recently, and the smell, color and taste clearly backed up her suspicions. Some parts dry, some parts elastic, some parts downright inedible.Now, again, I'm not a "Karen" or "Ken". I never complain, people make mistakes and I don't typically feel the need to leave reviews or bludgeon underpaid employees for their shortcomings but this is one of those times. It's 34$ at the end of the day which certainly isn't going to break the bank. But it's the principle. The fact of the matter is the price should be a tenth of what it was. Because that's about the percentage of what was edible after removing the unidentified objects, dry sections, and enough elastic chicken to give the "Fantastic Four"™ a run for their money. Someone call up Hollywood because there's a new superhero in town. Elasti-hen ™.KFC is the furthest chicken shop from my house, and the irony of driving past 3 other places en route to this location that all likely would have delivered a better product still has me chuckling. I'm not sure I will return to this location, as I have a strict fool me once policy. But I find solace knowing that I have let you know about my experience and informing you to simply "do better". I can also assume with absolution that the Colonel, god bless his heart, is just as disappointed as I am.Do better.The photos are as follows"CHICKEN FOR ANTS""THE DARK BLOB""EDDIE'S NECK""SORRY, GOT HUNGRY PREPARING YOUR ORDER"*That small piece was in fact 1 of 12 pieces.Nov 25GarbageJan 2024 - no one reached out still or cares but everytime I update this review it gains more visibility so alas - still a -5/10 star restaurant - don't go here
Atmosphere: 1
Food: 1
Service: 1
Ordered the plant based chicken, they delivered a real chicken sandwich and will not refund, apologize or deliver a fresh one. The person on the phone told me it was my problem. Zero stars and I lost $18
Atmosphere: 1
Food: 1
Service: 1
Very fast and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Went in today and asked for non seasoned fries with my $60 order. The cashier turns to the back and tells them. The one girl put regular friend and the other girl says "it's supposed to be unseasoned fries" the other girl says "are you serious?"The one says "yeah unseaoned because she's special, I guess we're going to gst customers asking for unseasoned fries now because they're special"Does she not realize I'm standing here and can hear her.How unprofessional and rude..My 10 year old son dropped the pop on the way our trying to avoid stepping in a puddle of water, I asked him to go back in and ask if he can switch it. Upon going back in they all laughed at him and told him no.I went back in to grab a different once in which they were still laughing, I grabbed a new one and said thank you.He's now in his room crying!The 2 girls in the back are so unprofessional and rude.
Atmosphere: 1
Food: 2
Service: 1
I had food delivered no knock or door bell and when I found it the bags where wet from the rain and food
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bucket of Fried Chicken, Fries
Do not order delivery from this location. Every single time they get our order wrong. They send the wrong food or the wrong sauces or the wrong drinks or forget to send your order completely. This time they sent two spicy sandwiches when they were all four ordered as regular original big crunch sandwiches. The upgraded "mega" fries were a regular small paper package fries. We ordered six plum sauces with the meal. They sent four of some kind of mustard sauce. Completely unsatisfying to be starving and get the food and have to associate KFC with feelings of anger, frustration, and feeling ripped off once it gets here.And there's no point calling to complain.They will do nothing. No refunds. And even if they promise to add something to the order as they have the two times they forgot to even make our food, they will not follow through and instead will mess up the order further. Worst delivery experience from a restaurant ever on five separate occassions. This is the last time. Buyer beware. Don't order delivery. Go in and check your order before you leave.
Atmosphere: 1
Food: 1
Service: 1
Ordered 14 pc. bucket thru Skip the Dishes. Got an order that didn't even come close to mine. Phoned 3 times , no answer. I wouldn't feed my dog with what we got!!!
Restaurantji Recommends
got the new chicken nuggets, it was so good especially with the kfc sauce dip- so tasty! i would deff order that again :) :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
KFC... loved ur food/service back in days. This location makes me wanna order Popeyes next time. Spent almost $100 here for lunch for 5 people at work. The lady on phone just didn't care at all about my missing items. Never again!!!
Atmosphere: 1
Food: 1
Service: 1
Do NOT go here, manager named Bond is denying to say I have a credit for them serving me RAW chicken. Does not pick up the phone , called 50 times in 3 days. Shameful restaurant, should be closed down. Need to learn some people skills too Bond
Since when is it acceptable to count whatever pieces of chicken these are as actual pieces of chicken?? The sauce is the SAME SIZE. Come on KFC.. for the price you’re charging?
Food: 1
I went there yesterday I am very very disappointed. They said they don’t have chicken for the Tuesday special. I ordered white meat and I paid extra for the white meat but got only one pice rest of them are very small wings.Also macaroni salad was very old and taste very bad. I don’t like the customer service at all. I never come back this location again. I am very very disappointed spend over 50 dollars.
Atmosphere: 1
Food: 1
Service: 1