While the food was delicious, I was promptly detoured by the rude and entitled customer service. My father and I went in as first time customers, and not only did the lady at the cashier mess up our order completely, but the people making the food insulted my intellect. After voicing my concerns about my order, and plenty of my time wasted, the lady at the cashier charged me extra. I expected more Panera, dreams were crushed. Spent $61 on two sandwiches and two soups...never again.
Atmosphere: 2
Food: 4
Service: 1
guy lajoie
Good service and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bread Bowl
Lama Hansa
The food was amazing. the price was kinda okay if they could make the portion bigger. Staff was friendly and so are the ones who hand the food over. Good soup.
Atmosphere: 4
Food: 5
Service: 4
Rojan Javid
One of the worst locations I’ve been to. The place itself isn’t kept very well or clean. We went at 1pm and they didn’t have any sourdough bread left for the soups even though they close at 8pm. For the price you’re paying just for soup, it was very disappointing. The soups themselves tasted okay but were served very sloppy. Definitely not visiting this location again.
WORST!! WORST !!The worst sandwich I have eaten in a long time . I’m a big fan of Panera Bread , have tried US outlets and Mississauga/Toronto but this by far has to be the worst ! Ordered bbq chicken sandwich ! Some pieces were raw ! After eating it left a terrible taste in my mouth for 2 hrs now . I have tried so many things from water to other foods to rid of bad taste , but the terrible taste persists ! Why would you serve that to your customers when I am a very loyal customer of your outlets !
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Panera Smokehouse BBQ Sandwich and Tomato Soup
Eric
Great location! I love the food and the vibe. It’s a little pricy but it’s worth the experience.
Atmosphere: 5
Food: 5
Service: 5
Taylor McGraw
If your stuff isn’t fresh. Throw it out don’t serve it? So
Atmosphere: 1
Food: 1
Service: 3
Cheryl Whalley
Sausage Asiago breakfast sandwich is amazing!I add bacon n extra sauceThe staff is always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup
Akiella Johnson
I drove all the way there even though I’m sick for brocoli mac and cheese just to get home and find out it’s the regular one ? and now no one’s answering the phone probably because they close in an
Atmosphere: 1
Food: 1
Service: 1
Patricia Ward
My daughter and I went here for lunch today and had a horrible experience. The cashier completely confused me with the menu options and combined both of our meals as one. My daughter’s mac and cheese was literally two mouthfuls. We waited 20 minutes to pick up our food just to find out they didn’t have any left of what I ordered. Plus I got bread instead of an apple. We don’t go out to eat very often and this was a disappointing experience.Parking: Limited at lunchtime.
All I ordered was a bowl of Autumn squash soup with Å baguette. When I got it there was no butter, so I had to call 3 times for the guy to lift his head up because he was on his phone. When I asked for butter, he looked at me, like you want butter? He looked for two seconds and said “no we don’t have butter. Ok then I would like to change my side and it was as if I had asked him to make me some chips.Anyways the soup was great but I would have loved a baguette since this was my dinner.
Visit Panera bread todayNot the best place for those with mobility challengesPros:- large dining area with a wide range of seating types- option to sit outside in private and heated area- location is close to many other stores and downtown- large windows with shades so it's bright yet shaded- drink area so you can mix your own drink- Wide range of bakery itemsCons- accessible buttons are not easily accessible to the entrance- bathroom is stalled and not enough space for full size wheelchairs (also DOES NOT have an accessible button to open the door)- prices are expensive compared to what is also nearby- tables are not wiped down or cleared frequently so I had to do it myself- no one is walking around pricing serviceNext time going to Freshii
Atmosphere: 3
Food: 3
Service: 3
Sabina C
Absolutely delicious! Whenever I am craving something fresh, I always want Panera! The broccoli cheddar soup (in a bread bowl of course!) paired with the turkey avocado sandwich! They have fantastic desserts and unique drinks as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar
Sara Alexander
We have been ordering take out from this location for a few years now. Today we had terrible service and we will never be back. They tried to refuse our order because we phoned it in instead of using the website. We could not do this since it was someone else picking up the order and paying. They took the order but we not happy the whole time about it, clearly. We gave them 30 minutes notice. They then called back and said there is no way they will have the order ready in time (it was 2 salads and one half sandwich with 2 drinks). The order was 10 minutes late and when we got it the drinks were missing. When the person who picked up our order went back to get the drinks they were told that drinks were never ordered. We know 100% that the drinks were ordered. They were very rude all 3 times we had to talk to them about this order. Very upsetting.
Atmosphere: 1
Food: 2
Service: 1
Laura Woods
Portions were smaller than I was expecting for the $, and the lemonade was very sweet. The first sip or two was good but it was quickly overwhelming. My buddy's food looked and smelt good, regretted what I had ordered. Will definitely give it a second chance.
While the food was delicious, I was promptly detoured by the rude and entitled customer service. My father and I went in as first time customers, and not only did the lady at the cashier mess up our order completely, but the people making the food insulted my intellect. After voicing my concerns about my order, and plenty of my time wasted, the lady at the cashier charged me extra. I expected more Panera, dreams were crushed. Spent $61 on two sandwiches and two soups...never again.
Atmosphere: 2
Food: 4
Service: 1
Good service and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bread Bowl
The food was amazing. the price was kinda okay if they could make the portion bigger. Staff was friendly and so are the ones who hand the food over. Good soup.
Atmosphere: 4
Food: 5
Service: 4
One of the worst locations I’ve been to. The place itself isn’t kept very well or clean. We went at 1pm and they didn’t have any sourdough bread left for the soups even though they close at 8pm. For the price you’re paying just for soup, it was very disappointing. The soups themselves tasted okay but were served very sloppy. Definitely not visiting this location again.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Creamy Tomato Soup, Broccoli Cheddar
WORST!! WORST !!The worst sandwich I have eaten in a long time . I’m a big fan of Panera Bread , have tried US outlets and Mississauga/Toronto but this by far has to be the worst ! Ordered bbq chicken sandwich ! Some pieces were raw ! After eating it left a terrible taste in my mouth for 2 hrs now . I have tried so many things from water to other foods to rid of bad taste , but the terrible taste persists ! Why would you serve that to your customers when I am a very loyal customer of your outlets !
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Panera Smokehouse BBQ Sandwich and Tomato Soup
Great location! I love the food and the vibe. It’s a little pricy but it’s worth the experience.
Atmosphere: 5
Food: 5
Service: 5
If your stuff isn’t fresh. Throw it out don’t serve it? So
Atmosphere: 1
Food: 1
Service: 3
Sausage Asiago breakfast sandwich is amazing!I add bacon n extra sauceThe staff is always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup
I drove all the way there even though I’m sick for brocoli mac and cheese just to get home and find out it’s the regular one ? and now no one’s answering the phone probably because they close in an
Atmosphere: 1
Food: 1
Service: 1
My daughter and I went here for lunch today and had a horrible experience. The cashier completely confused me with the menu options and combined both of our meals as one. My daughter’s mac and cheese was literally two mouthfuls. We waited 20 minutes to pick up our food just to find out they didn’t have any left of what I ordered. Plus I got bread instead of an apple. We don’t go out to eat very often and this was a disappointing experience.Parking: Limited at lunchtime.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
All I ordered was a bowl of Autumn squash soup with Å baguette. When I got it there was no butter, so I had to call 3 times for the guy to lift his head up because he was on his phone. When I asked for butter, he looked at me, like you want butter? He looked for two seconds and said “no we don’t have butter. Ok then I would like to change my side and it was as if I had asked him to make me some chips.Anyways the soup was great but I would have loved a baguette since this was my dinner.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Creamy Tomato Soup, Pecan Braid
Visit Panera bread todayNot the best place for those with mobility challengesPros:- large dining area with a wide range of seating types- option to sit outside in private and heated area- location is close to many other stores and downtown- large windows with shades so it's bright yet shaded- drink area so you can mix your own drink- Wide range of bakery itemsCons- accessible buttons are not easily accessible to the entrance- bathroom is stalled and not enough space for full size wheelchairs (also DOES NOT have an accessible button to open the door)- prices are expensive compared to what is also nearby- tables are not wiped down or cleared frequently so I had to do it myself- no one is walking around pricing serviceNext time going to Freshii
Atmosphere: 3
Food: 3
Service: 3
Absolutely delicious! Whenever I am craving something fresh, I always want Panera! The broccoli cheddar soup (in a bread bowl of course!) paired with the turkey avocado sandwich! They have fantastic desserts and unique drinks as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar
We have been ordering take out from this location for a few years now. Today we had terrible service and we will never be back. They tried to refuse our order because we phoned it in instead of using the website. We could not do this since it was someone else picking up the order and paying. They took the order but we not happy the whole time about it, clearly. We gave them 30 minutes notice. They then called back and said there is no way they will have the order ready in time (it was 2 salads and one half sandwich with 2 drinks). The order was 10 minutes late and when we got it the drinks were missing. When the person who picked up our order went back to get the drinks they were told that drinks were never ordered. We know 100% that the drinks were ordered. They were very rude all 3 times we had to talk to them about this order. Very upsetting.
Atmosphere: 1
Food: 2
Service: 1
Portions were smaller than I was expecting for the $, and the lemonade was very sweet. The first sip or two was good but it was quickly overwhelming. My buddy's food looked and smelt good, regretted what I had ordered. Will definitely give it a second chance.
Atmosphere: 3
Food: 4
Service: 5