food was decent honestly. not sure exactly how the table reservations works but it has a good spot for concerts.
Atmosphere: 5
Food: 4
Service: 5
Nikk Balok
Okay big Gennys fan here and finally got some section 200 seats. I prefer to sit in the real seats in the stands but they were a gift. You know cuz we got to get loud for the boys! Over all the years I have never had a good experience in the restaurant but thought it would be cool to sit on the balcony above the restaurant, on the outside of the second level. (Sorry shoulda taken some pics but it was overwhelming AF up there lol) That place just needs some help or direction. Young server not trained properly, food sooo frigging expensive for what you get. 16 for a ceasar salad?....thats 3 more dollars than the Keg!! Lol. The server just heard Stella and rolls out hard to ring in a large draught! If you dont ask....you bring a can or bottle, not the most over priced size ever, thats not upselling, thats sneaky sales lol.I think the Tribute Center head office ppl need to spread the money and resources around better or somethin! This place is sad, and not a good look for the Gennys home!
Atmosphere: 3
Food: 3
Service: 3
Payton Desrosiers
I went with my family to have a bite to eat before the hockey game. Before arriving I had taken a look at the reviews and saw the low rating.. so we went in with lower expectations. But honestly, I get to leave a good review. Our waitress had told us ahead of time that they were short staffed so the wait times may be slower. We were a party of 5 and we were looked after at a good pace with it being incredibly busy. The food came out hot and fresh and everyone had enjoyed their meal. I would come back again to try more items on the menu!
Atmosphere: 4
Food: 5
Service: 5
ADELE MITCHELL
Tried to order the spicy wrap, they came back and said it wasn’t available tonight. Ok, picked a burger. Burger arrived half cold , and with all of the toppings on one side. It didn’t get eaten.The onion rings on someone rises plate were Luke warm, not hot. Fries & chips, warm, over salted and didn’t get eaten.The poutine was the only meal that arrived warm & fresh.We decided to try this place BECAUSE it had only 1 star reviews- we hoped to leave a much better, positive review but that’s not the case here.
Atmosphere: 2
Food: 1
Service: 3
Adam Park
Food is horribly overpriced and our order came out cold.
Atmosphere: 1
Food: 1
Service: 1
Patrick Wilson
Absolutely terrible. Terrible manager with the worst people skills I’ve ever seen in a restaurant in over 35 years of dining. Food came out cold after waiting forever, and the restaurant was empty at the time too. Prospects bar and grill should really look at new management. This is the second time I’ve been there, each time the service and atmosphere gets worse than the last.
Mandi Di Rezze
Food was terrible (inedible) and overpriced. Do NOT order the chicken sandwich. Service was all over the place with food coming out at all different times. Stick to drinks only if you're going here.
just drive
Worst experience I've had dining anywhere in a long time and the so-called manager should not be managing whatsoever because her Hospitality skills are nowhere on par with what a manager should be in my opinion booking for 4:00 p.m. when they don't open until 5:00 p.m. and trying to blame it on the fact that she didn't see an email for the booking of 4:00 p.m. saying that it's an email mistake meanwhile giving attitude the whole time the food was lacking largely for the high prices of their menu would not recommend to my worst enemy will never be visiting again couldn't pay me enough too go there again
food was decent honestly. not sure exactly how the table reservations works but it has a good spot for concerts.
Atmosphere: 5
Food: 4
Service: 5
Okay big Gennys fan here and finally got some section 200 seats. I prefer to sit in the real seats in the stands but they were a gift. You know cuz we got to get loud for the boys! Over all the years I have never had a good experience in the restaurant but thought it would be cool to sit on the balcony above the restaurant, on the outside of the second level. (Sorry shoulda taken some pics but it was overwhelming AF up there lol) That place just needs some help or direction. Young server not trained properly, food sooo frigging expensive for what you get. 16 for a ceasar salad?....thats 3 more dollars than the Keg!! Lol. The server just heard Stella and rolls out hard to ring in a large draught! If you dont ask....you bring a can or bottle, not the most over priced size ever, thats not upselling, thats sneaky sales lol.I think the Tribute Center head office ppl need to spread the money and resources around better or somethin! This place is sad, and not a good look for the Gennys home!
Atmosphere: 3
Food: 3
Service: 3
I went with my family to have a bite to eat before the hockey game. Before arriving I had taken a look at the reviews and saw the low rating.. so we went in with lower expectations. But honestly, I get to leave a good review. Our waitress had told us ahead of time that they were short staffed so the wait times may be slower. We were a party of 5 and we were looked after at a good pace with it being incredibly busy. The food came out hot and fresh and everyone had enjoyed their meal. I would come back again to try more items on the menu!
Atmosphere: 4
Food: 5
Service: 5
Tried to order the spicy wrap, they came back and said it wasn’t available tonight. Ok, picked a burger. Burger arrived half cold , and with all of the toppings on one side. It didn’t get eaten.The onion rings on someone rises plate were Luke warm, not hot. Fries & chips, warm, over salted and didn’t get eaten.The poutine was the only meal that arrived warm & fresh.We decided to try this place BECAUSE it had only 1 star reviews- we hoped to leave a much better, positive review but that’s not the case here.
Atmosphere: 2
Food: 1
Service: 3
Food is horribly overpriced and our order came out cold.
Atmosphere: 1
Food: 1
Service: 1
Absolutely terrible. Terrible manager with the worst people skills I’ve ever seen in a restaurant in over 35 years of dining. Food came out cold after waiting forever, and the restaurant was empty at the time too. Prospects bar and grill should really look at new management. This is the second time I’ve been there, each time the service and atmosphere gets worse than the last.
Food was terrible (inedible) and overpriced. Do NOT order the chicken sandwich. Service was all over the place with food coming out at all different times. Stick to drinks only if you're going here.
Worst experience I've had dining anywhere in a long time and the so-called manager should not be managing whatsoever because her Hospitality skills are nowhere on par with what a manager should be in my opinion booking for 4:00 p.m. when they don't open until 5:00 p.m. and trying to blame it on the fact that she didn't see an email for the booking of 4:00 p.m. saying that it's an email mistake meanwhile giving attitude the whole time the food was lacking largely for the high prices of their menu would not recommend to my worst enemy will never be visiting again couldn't pay me enough too go there again
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